Award

Provision of Social Prescribers

CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

23 Jan 2026 at 09:16

Award

12 Jan 2026 at 10:29

Summary of the contracting process

The procurement process involves the Cheshire and Wirral Partnership NHS Foundation Trust overseeing the "Provision of Social Prescribers" contract, primarily in the health services industry, under the CPV classification 85100000. Citizens Advice Wirral, the established supplier, has been awarded the contract without prior publication, consistent with the limited procurement method. The procurement focuses on maintaining continuity in service provided by the Wirral Citizens Advice Bureau, supporting issues such as housing, financial management, and health. This contract is valued at £205,000 and runs from 1st April 2026 to 30th September 2028. The procurement follows the Health Care Services (Provider Selection Regime) 2023, with representations due by 22nd January 2026.

This tender presents significant opportunities for businesses specialising in providing social support services, particularly those adept at addressing complex community needs such as addiction, crime victim support, and language barriers. Companies with the capacity to deliver bespoke services to diverse and vulnerable communities can leverage the established network of Citizens Advice Wirral, enhancing service delivery and expanding expertise. The contract aligns with organisations experienced in holistic, patient-centred approaches in coordination with health systems and local governance bodies, offering a foundation for substantial business growth within the UK health services sector.

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Notice Title

Provision of Social Prescribers

Notice Description

Citizens Advice Wirral has provided advice to the borough for over 85 years. Over the past 25 years the organisation has provided support in partnership with health providers - over the past 8 years providing social prescribing services in partnership with GP surgeries, community health providers and secondary mental health services. Citizens Advice Wirral provides free, impartial, confidential advice and social prescribing service to help improve lives. The services provided by Citizens Advice Wirral improves client's mental health, improves their finances, results in better housing, prevents homelessness, reduces social isolation and helps people to feel more in control of their lives. Citizens Advice Wirral also provides bespoke services to specific groups who have more complex needs including people who are affected by addictions including drugs, alcohol and gambling, people who are perpetrators of victims of crime, people who are at end of life and people from specific group who need bespoke support such as people for whom English isn't their first language, people with a learning disability, people with low literacy and numeracy skills including low digital skills and older people. The experience gained through person-centred social prescribing service, information, advice and casework services commissioned by Wirral Borough Council and NHS providers including CWP, means they are well placed to deliver this service. They understood how to engage with disadvantaged communities, have the experience, knowledge and tools to provide specialist solutions to finance and practical issues and experience of dealing with clients who have or have been affected by mental health challenges. Citizens Advice Wirral has strong links to the local system including Wirral Council - including Housing Teams, NHS organisations - including GP Practices (via the commissioned social prescribing service) and other community/VCFSE partnerships. Citizens Advice Wirral is the only commissioned service providing this offer across the borough and CWP want to maintain that consistency and expertise of staff. Patients are aware of the referral process as are CWP staff.

Lot Information

Lot 1

Wirral CAB supports Wirral Access, CMHT and EIT. The primary reasons for referral into the service includes support with: Housing issues Financial issues (including application to PIP, managing debts, navigating social welfare services, transfer to universal credit, general money management.) Health and community support (social isolation, managing a long-term health condition, access to wider information and advice). This contract has been in place since December 2020 and has been subject to annual reviews which do not offer the provider sustainability and reduce scope for development. A break in service would be detrimental to CWP patients' recovery, as many CWP patients have practical issues that the clinical workforce is unable to support. We know a holistic approaches benefits people in terms of recovery and wellbeing. Regular contract meetings are established. No service delivery issues, concerns re. meeting KPIs or risks have been raised throughout the duration of this contract. 01/04/2026 to 30/09/2028 - PS205,000

Procurement Information

Citizens Advice Wirral has provided advice to the borough for over 85 years. Over the past 25 years the organisation has provided support in partnership with health providers - over the past 8 years providing social prescribing services in partnership with GP surgeries, community health providers and secondary mental health services. Citizens Advice Wirral provides free, impartial, confidential advice and social prescribing service to help improve lives. The services provided by Citizens Advice Wirral improves client's mental health, improves their finances, results in better housing, prevents homelessness, reduces social isolation and helps people to feel more in control of their lives. Citizens Advice Wirral also provides bespoke services to specific groups who have more complex needs including people who are affected by addictions including drugs, alcohol and gambling, people who are perpetrators of victims of crime, people who are at end of life and people from specific group who need bespoke support such as people for whom English isn't their first language, people with a learning disability, people with low literacy and numeracy skills including low digital skills and older people. The experience gained through person-centred social prescribing service, information, advice and casework services commissioned by Wirral Borough Council and NHS providers including CWP, means they are well placed to deliver this service. They understood how to engage with disadvantaged communities, have the experience, knowledge and tools to provide specialist solutions to finance and practical issues and experience of dealing with clients who have or have been affected by mental health challenges. Citizens Advice Wirral has strong links to the local system including Wirral Council - including Housing Teams, NHS organisations - including GP Practices (via the commissioned social prescribing service) and other community/VCFSE partnerships. Citizens Advice Wirral is the only commissioned service providing this offer across the borough and CWP want to maintain that consistency and expertise of staff. Patients are aware of the referral process as are CWP staff.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06036f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006021-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£205,000 £100K-£500K

Notice Dates

Publication Date
23 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Dec 20252 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
cwp.contracts@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
CHESTER
Postcode
CH2 1BQ
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
Not specified

Local Authority
Cheshire West and Chester
Electoral Ward
Upton
Westminster Constituency
Chester North and Neston

Supplier Information

Number of Suppliers
1
Supplier Name

WIRRAL CITIZENS ADVICE BUREAU

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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