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Highway Infrastructure Maintenance

West Midlands Combined Authority

This public procurement record has 7 releases in its history.

ContractAmendment

16 Jul 2026 at 11:43

UK10 - Contract Change Notice
Award

05 Jun 2026 at 18:01

UK7 - Contract Details Notice
Award

22 Apr 2026 at 18:13

UK6 - Contract Award Notice
TenderUpdate

11 Feb 2026 at 12:53

UK4 - Tender Notice
TenderUpdate

09 Feb 2026 at 15:39

UK4 - Tender Notice
Tender

06 Feb 2026 at 13:45

UK4 - Tender Notice
Planning

12 Jan 2026 at 10:49

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

West Midlands Combined Authority is procuring highway infrastructure maintenance across Transport for West Midlands’ asset portfolio in Birmingham and the wider West Midlands. The service covers bus shelters, totems, cycle and mobility hubs, and park and ride sites. It combines reactive and planned maintenance, passenger information services, and storage of spare parts and out-of-use assets. Typical work includes repairing vandalised glazing, shelter frames, stop poles, stop plates and seating, as well as removing and reinstalling shelters, poles and information points at existing or new sites. The provider must supply dedicated operatives, vehicles and a mobile communications system compatible with the authority’s asset-management IT system. It must also work with other suppliers involved in cleaning, manufacture, installation and advertising, while supporting sustainable transport infrastructure practices.

The procurement is complete and has been awarded through an open procedure to Bus Shelters Ltd. The award date was 22 April 2026, and the contract was signed on 5 June 2026. The contract is active, with a period from 17 July 2026 to 31 March 2031 and optional extensions of three years and two years, allowing a potential end date of 31 March 2036. The awarded value is £14,557,305.24 excluding VAT, or £17,468,766.29 including VAT. There was one lot, evaluated on technical quality at 60% and commercial price at 40%. Four bids were received and two reached the final stage. The contract includes annual measures covering reactive maintenance, out-of-hours call-outs, audits, electrical testing and bus-flag positioning.

This outcome indicates demand for a single, integrated infrastructure-maintenance provider able to act as Transport for West Midlands’ sole point of contact. A credible competitor would need practical experience maintaining bus shelters, passenger information assets, stop poles, cycle and mobility hubs, and park and ride infrastructure, including vandalism repairs, electrical work, removals and reinstatements. The requirement favours suppliers with dedicated field operatives, suitable vehicles, secure storage for spare parts and redundant assets, and digital systems capable of uploading inspection, fault, completion and audit data into an asset-management platform. Strong performance evidence should cover reactive response, out-of-hours intervention, quality audits, electrical testing and accurate flag positioning. Insurance capacity, GDPR-compliant resources, Modern Slavery Act reporting where applicable, real living wage commitments and sustainable operating practices would also support credibility.

How relevant is this notice?

Notice Information

Notice Title

Highway Infrastructure Maintenance

Notice Description

This contract is for the provision of highway infrastructure maintenance across TfWM's asset portfolio (bus shelters, totems, cycle and mobility hubs and all park and ride sites), including proactive and reactive maintenance tasks. This contract also includes the maintenance and updating of bus flags, which will be updated during network stability periods (NSPs). The successful supplier will be required to provide a space where spare parts and out of use assets can be stored throughout the contract term. All of the requirements will be fulfilled by a single supplier, as a single point of contact for TfWM. There are 4 key areas aligned with the requirements set out in this specification, these are: - Reactive Highway Infrastructure Maintenance - Planned Highway Infrastructure Maintenance - Passenger Information - Storage of spares and out of use assets The Service Provider will provide TfWM with a service, including a number of dedicated operatives and vehicles, complete with a suitable smart mobile communication system that is compatible with TfWM's asset management IT system for the electronic upload of data relating to inspections, examinations, fault reporting, work completion reports, electrical works, maintenance and auditing. Maintenance provision under this contract is varied but the majority of repairs are undertaken due to vandalism and typically involves repairs to glazing, bus shelter framework, bus stop pole damage or component items fitted to shelters or poles such as stop plates or seating. This work will include the removal and re-installation of bus shelters, stop poles or information points at existing or new sites. The Service Provider will be required to work in partnership with TfWM and its Suppliers, including but not exclusive to the other principal Service Providers and partners who carry out cleaning, shelter manufacture, installation and advertising, to deliver the very highest standards of service provision. TfWM has made a commitment to and is working to develop good practice in infrastructure sustainability, including green and sustainable technologies in the design, refurbishment and maintenance of transport infrastructure facilities. The Service Provider will be required to demonstrate a commitment to sustainability by integrating sustainable development into their operating practices and culture throughout the contract. This can be achieved by using low fuel consumption and emissions vehicles, optimising visits to each site, recycling of waste materials, disposing of any controlled waste in an approved manner, work with reusable components, using innovative designs and green technology or ethically sourced materials.

Lot Information

Lot 1

Renewal: The Contract will include two (2) optional extension periods in 1 x 3-year and 1 x 2-year increments. The final, potential end date if all extensions are invoked will be 31st March 2036.

Planning Information

N/A - Please see scope

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060374
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067168-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK10 - Contract Change Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50230000 - Repair, maintenance and associated services related to roads and other equipment

Notice Value(s)

Tender Value
£12,000,000 £10M-£100M
Lots Value
£12,000,000 £10M-£100M
Awards Value
£14,557,305 £10M-£100M
Contracts Value
£14,557,305 £10M-£100M

Notice Dates

Publication Date
16 Jul 20262 months ago
Submission Deadline
13 Mar 2026Expired
Future Notice Date
1 Feb 2026Expired
Award Date
22 Apr 20265 months ago
Contract Period
17 Jul 2026 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Midlands Combined Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B19 3SD
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

Bus Shelters Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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