Tender

ITT_30630 - Carers Hub Service

WESTMINSTER CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

12 Jan 2026 at 17:58

Summary of the contracting process

Westminster City Council, in collaboration with The Royal Borough of Kensington & Chelsea, has initiated a procurement process for the "Carers Hub Service" under tender reference ITT_30630. This service aims to provide essential support, including assessments, advice, activities, and support for unpaid carers within the respective boroughs. The procurement adopts an open procedure and focuses on the services category, covered by the Government Procurement Agreement (GPA). The opportunity is classified under guidance and counselling services with a contract value of £5,864,400. The tendering phase is currently active, with submissions closing on 20th February 2026. The awarded contract will commence on 1st September 2026, intended to last for five years with potential extensions. The procurement is aligned with the statutory requirements under the Care Act 2014 and Children and Families Act 2014.

This tender presents valuable opportunities for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to expand their businesses by providing crucial services that support unpaid carers. Organisations with expertise in guidance and counselling services are particularly suited to bid, benefiting from the long-term nature of the contract and the robust framework established to meet statutory obligations. The open procedure and light-touch regime ensure accessibility and competitiveness, fostering business growth across the industry. Participating in this tender can enhance a business's portfolio and enable it to contribute significantly to community welfare in central London.

How relevant is this notice?

Notice Information

Notice Title

ITT_30630 - Carers Hub Service

Notice Description

The Council requires the provision of Services relating to delivery of Carers Hub provision in Westminster City Council and Royal Borough of Kensington and Chelsea. These Services will enable the Council to provide assessments, advice, activities and support for unpaid carers supporting residents in both boroughs, meeting the Councils' obligations, under the Care Act 2014 and Children and Families Act 2014, to support and assess carers, ensuring that statutory objectives are met.

Lot Information

Lot 1

Renewal: The contract will commence on 1st September 2026 and will run for five years, with two options to extend - one for two years and the second for a further two years (5+2+2 years), up to a maximum possible nine years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060419
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002442-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
£5,864,400 £1M-£10M
Lots Value
£5,864,400 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Jan 20261 weeks ago
Submission Deadline
20 Feb 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Additional Buyers

THE ROYAL BOROUGH OF KENSINGTON & CHELSEA

Contact Name
Not specified
Contact Email
procurement@rbkc.gov.uk, procurementteammailbox@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified

Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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