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HMPPS Prison Retail Services

MINISTRY OF JUSTICE

This public procurement record has 3 releases in its history.

Planning

16 Jun 2026 at 13:44

UK2 - Preliminary Market Engagement Notice
Planning

12 May 2026 at 13:01

UK1 - Pipeline Notice
Planning

14 Jan 2026 at 14:15

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Ministry of Justice is in the planning stage of a procurement process for the HMPPS Prison Retail Services, aimed at serving 108 public prisons across England and Wales. The procurement involves the distribution of non-essential goods to prisoners, including diverse product categories like food, drinks, toiletries, and tobacco, aligning with the Central Product List. An upcoming virtual market engagement is scheduled for 30th June 2026, offering insights into the final service model and procurement strategy. The planned contract period is set to begin on 1st August 2029 and last until 31st July 2037, with a hybrid service delivery model that includes off-site and on-site order fulfilment options. This initiative represents a significant opportunity within the services industry category, with its primary focus on retail trade services, transport services, and storage and warehousing services.

This tender presents a substantial opportunity for businesses in retail trade, logistics, and supply chain management to expand by providing essential services to the prison system. Companies with expertise in managing diverse logistics operations, secure product delivery, and complex order fulfilment across multiple locations would be well-suited to compete. The flexibility required by different prison infrastructures means that adaptable and innovative businesses could offer valuable solutions that support the fulfilment of goals set by the HMPPS. Engaging in this procurement process could position suppliers as key partners in public sector service delivery, fostering long-term growth and collaboration opportunities with the Ministry of Justice.

How relevant is this notice?

Notice Information

Notice Title

HMPPS Prison Retail Services

Notice Description

The HMPPS Prison Retail Service is a critical service which delivers non-essential goods to prisoners within the UK prison system. The service is required to deliver approximately 250,000 transactions per month in total, to a population of circa 88,000 prisoners, across 108 public prisons in England & Wales. The Authority may also require that privately managed prisons are able to opt-in to elements of the service. The service will draw from a National Product List (NPL) agreed centrally, from which prisoners can purchase using their own funds. Each prison will offer a Local Product List (LPL) derived from the National Product List, to meet the needs of their prisoners. The products required range from ambient, fresh, chilled and frozen food/drinks to toiletries/healthcare; and vapes/tobacco. This list is not exhaustive, and product types may be subject to change. Some goods supplied may also be bespoke to HMPPS, to meet security requirements (e.g. Vapes). The Authority requires a service that meets the needs of the prisoners (the customer), whilst maintaining safety and security standards and supporting wider strategic aims of HMPPS. The service consists of the following key elements: * Supply of goods - consistent and stable supply of the products listed on the NPL and associated LPLs. * Ordering processes - the taking and processing of individual prisoner orders in both digital and non-digital prisons. * Order fulfilment - servicing of the prisoner orders, through pick & pack workshops or shops. * Stock management - replenishment and management of stock both at wholesale and workshop/shop level, to ensure availability to service orders. * Distribution - delivery of bulk goods or picked & packed orders to receiving site. The preferred future delivery model includes a hybrid approach to fulfilment methods across the estate, and includes: * A delivered service from off-site workshop(s), with orders picked & packed by the supplier. * Local on-site workshops, with a supplier providing bulk deliveries of goods and a stock management system, and orders picked & packed by HMPPS (prisoner workforce). * On-site shops, with some operated by the supplier and some operated by HMPPS. For all shops, the supplier would provide bulk deliveries of goods and a tilling system. * 'Twinned' sites, whereby fulfilment for these sites is provided by another establishment. In this scenario, the suppliers would provide the bulk deliveries of goods for these orders to the fulfilling sites local workshop or shop. Delivery of the service will require flexibility across different parts of the estate, in light of both Governor preferences for fulfilment and the digital/physical infrastructure available within establishments. Please note: All information provided in this Notice is indicative only and is subject to change.

Planning Information

The Authority intends to run a Virtual Market Engagement event via Microsoft Teams on Tuesday 30th June, 14:00-16:00. The event intends to provide the market with information on the final service model and assocated requirements and set out the proposed approach to the procurement. There will also be opportunity for Q&A and to provide feedback. To confirm attendance at the event, please complete the following registration form: https://forms.office.com/e/FuRYwPHtnK Please note: Timings are approximate and event details may be subject to change.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0605bb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/056699-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

55 - Hotel, restaurant and retail trade services

60 - Transport services (excl. Waste transport)

63 - Supporting and auxiliary transport services; travel agencies services

CPV Codes

15000000 - Food, beverages, tobacco and related products

55900000 - Retail trade services

60000000 - Transport services (excl. Waste transport)

63120000 - Storage and warehousing services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20264 weeks ago
Submission Deadline
Not specified
Future Notice Date
26 Apr 202710 months to go
Award Date
Not specified
Contract Period
31 Jul 2029 - 31 Jul 2037 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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