Planning

Alternative Water & Incident Management - Request for Information (RFI)

SOUTHERN WATER SERVICES LIMITED

This public procurement record has 1 release in its history.

Planning

15 Jan 2026 at 13:07

Summary of the contracting process

Southern Water Services Limited, a private utility in the United Kingdom, is currently in the planning stage of a procurement process concerning "Alternative Water & Incident Management." This initiative focuses on the supply of goods and services to support alternative water supply and incident management, ensuring service continuity during water supply interruptions across Kent, Sussex, Hampshire, and the Isle of Wight. Key milestones include a preliminary market engagement closing on 2nd February 2026. The procurement relates to categories such as water distribution services, emergency equipment, and document management systems, with services to begin on 1st November 2026 and possibly extending until October 2034.

This tender offers significant opportunities for businesses involved in water supply, logistics, emergency management systems, and related services. Companies specialising in bulk water tankering, bottled water supply, or incident management systems are encouraged to engage, particularly if they can offer innovative solutions for crisis response and regulatory compliance. The procurement allows for SME and VCSE participation, fostering diverse business alliances. Offering services within the designated areas 24/7, this tender provides an opportunity to expand service portfolios, establish long-term contracts, and build partnerships with Southern Water.

How relevant is this notice?

Notice Information

Notice Title

Alternative Water & Incident Management - Request for Information (RFI)

Notice Description

Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise. The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation. Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water's water distribution systems. Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions. In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means. We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents. Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time. The service is to be available 24/7/365 across Southern Water's operational areas (Kent, Sussex, Hampshire & Isle of Wight) Summary Scope: 1. Clean Bulk Water Tankering 2. Traction Only Haulage & Driver Resource 3. Static Container Deployments 4. Supply of Bottled Water 5. Bottled Water Delivery to Vulnerable Customers 6. Bottled Water Stations 7. Incident Management System A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice. The objectives of this RFI are to: 1. To inform the contract specification 2. To inform the procurement structure 3. To inform the contractual agreement 4. To understand the markets technical capabilities 5. To understand the markets commercial structures 6. To understand other services that may be of offered or of interest to Southern Water

Planning Information

https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675 https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EB Please not this is not a call for competition Note: If you are already registered on Southern Water's sourcing portal please go straight to Step 2 below If you are unregistered please follow the instructions below to register 1. Register your company on the Jaggaer sourcing portal (this is required only once) Select the "Login or register to participate" link above and click the "Register Now" link on the home page Accept the terms and conditions and click "Next" Enter your correct business and user details Note the username you chose and click "Save" when complete You will shortly receive an email with your unique password (please keep this secure) 2. Respond to the PQQ/ITT Envelope Login to the portal with your username/password Click the PQQs open to all suppliers or ITTs open to all suppliers' link. Click on the relevant PQQ/ITT If you are seeing this notice after the closing date of 02/02/2026 and are interested in supporting this pre market engagement, please reach out to: Luke Stone Category & Sourcing Manager luke.stone@southernwater.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0606a5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003488-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

15 - Food, beverages, tobacco and related products

31 - Electrical machinery, apparatus, equipment and consumables; lighting

34 - Transport equipment and auxiliary products to transportation

39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products

41 - Collected and purified water

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

48 - Software package and information systems

60 - Transport services (excl. Waste transport)

63 - Supporting and auxiliary transport services; travel agencies services

64 - Postal and telecommunications services

65 - Public utilities

85 - Health and social work services


CPV Codes

15981000 - Mineral water

15981100 - Still mineral water

15981200 - Sparkling mineral water

31518200 - Emergency lighting equipment

34114100 - Emergency vehicles

34114300 - Welfare vehicles

34133100 - Tankers

34144212 - Water-tender vehicles

34223340 - Tanker trailers

34923000 - Road traffic-control equipment

34992100 - Illuminated traffic signs

34996100 - Traffic lights

39225710 - Bottles

41110000 - Drinking water

44611500 - Water tanks

44613500 - Water containers

48311000 - Document management software package

48311100 - Document management system

60180000 - Hire of goods-transport vehicles with driver

60182000 - Hire of industrial vehicles with driver

60183000 - Hire of vans with driver

60650000 - Hire of water transport equipment with crew

63712700 - Traffic control services

64121200 - Parcel delivery services

65100000 - Water distribution and related services

65111000 - Drinking-water distribution

85312200 - Homedelivery of provisions

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jan 20264 days ago
Submission Deadline
Not specified
Future Notice Date
2 Feb 20262 weeks to go
Award Date
Not specified
Contract Period
1 Nov 2026 - 31 Oct 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHERN WATER SERVICES LIMITED
Contact Name
Luke Stone, Category & Sourcing Manager
Contact Email
luke.stone@southernwater.co.uk
Contact Phone
Not specified

Buyer Location

Locality
WORTHING
Postcode
BN13 3NX
Post Town
Brighton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified

Local Authority
Worthing
Electoral Ward
Northbrook
Westminster Constituency
Worthing West

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0606a5-2026-01-15T13:07:58Z",
    "date": "2026-01-15T13:07:58Z",
    "ocid": "ocds-h6vhtk-0606a5",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBJQ-2231-ZRPG",
            "name": "Southern Water Services Limited",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBJQ-2231-ZRPG"
            },
            "address": {
                "streetAddress": "Southern Water, Southern House",
                "locality": "Worthing",
                "postalCode": "Bn13 3NX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ27"
            },
            "contactPoint": {
                "name": "Luke Stone, Category & Sourcing Manager",
                "email": "luke.stone@southernwater.co.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.southernwater.co.uk",
                "classifications": [
                    {
                        "id": "privateUtility",
                        "scheme": "UK_CA_TYPE",
                        "description": "Private utility"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBJQ-2231-ZRPG",
        "name": "Southern Water Services Limited"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "https://southernwater.ukp.app.jaggaer.com/esop/guest/go/opportunity/detail?opportunityId=60675 https://southernwater.ukp.app.jaggaer.com/go/03519719019BC1BEB7EB Please not this is not a call for competition Note: If you are already registered on Southern Water's sourcing portal please go straight to Step 2 below If you are unregistered please follow the instructions below to register 1. Register your company on the Jaggaer sourcing portal (this is required only once) Select the \"Login or register to participate\" link above and click the \"Register Now\" link on the home page Accept the terms and conditions and click \"Next\" Enter your correct business and user details Note the username you chose and click \"Save\" when complete You will shortly receive an email with your unique password (please keep this secure) 2. Respond to the PQQ/ITT Envelope Login to the portal with your username/password Click the PQQs open to all suppliers or ITTs open to all suppliers' link. Click on the relevant PQQ/ITT If you are seeing this notice after the closing date of 02/02/2026 and are interested in supporting this pre market engagement, please reach out to: Luke Stone Category & Sourcing Manager luke.stone@southernwater.co.uk",
                "dueDate": "2026-02-02T23:59:59+00:00",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "003488-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/003488-2026",
                "datePublished": "2026-01-15T13:07:58Z",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "Prj_",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Alternative Water & Incident Management - Request for Information (RFI)",
        "description": "Southern Water (SW) is seeking information from suppliers in relation to a potential procurement exercise. The information is not part of the procurement exercise, but your input will be critical in the development of the sourcing strategy and tender documentation. Southern Water is responsible for providing, maintaining, and operating water supply and distribution services covering the counties of Kent, Sussex, Hampshire and the Isle of Wight and providing services for the maintenance, repair, renewal, or improvement of services forming Southern Water's water distribution systems. Southern Water is seeking information on solutions for Alternative Water Supply and Incident Management to ensure continuity of service during clean water supply interruptions. In the event of an outage, whether planned or unplanned, Southern Water have a statutory obligation to provide customers with access to potable water through alternative means. We are exploring options that can help us respond quickly, maintain customer welfare, and meet regulatory requirements during such incidents. Objective of this procurement: Supply goods and/or services to provide (or support) in a means of alternative water of an approved quality and quantity to, or made available to, affected customers within a defined response time. The service is to be available 24/7/365 across Southern Water's operational areas (Kent, Sussex, Hampshire & Isle of Wight) Summary Scope: 1. Clean Bulk Water Tankering 2. Traction Only Haulage & Driver Resource 3. Static Container Deployments 4. Supply of Bottled Water 5. Bottled Water Delivery to Vulnerable Customers 6. Bottled Water Stations 7. Incident Management System A more detailed breakdown of each service element is contained within the request for information documentation on the jaggaer sourcing platform, instructions on how to access the documents are in this notice. The objectives of this RFI are to: 1. To inform the contract specification 2. To inform the procurement structure 3. To inform the contractual agreement 4. To understand the markets technical capabilities 5. To understand the markets commercial structures 6. To understand other services that may be of offered or of interest to Southern Water",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "34144212",
                        "description": "Water-tender vehicles"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34133100",
                        "description": "Tankers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34223340",
                        "description": "Tanker trailers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "31518200",
                        "description": "Emergency lighting equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34114100",
                        "description": "Emergency vehicles"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85312200",
                        "description": "Homedelivery of provisions"
                    },
                    {
                        "scheme": "CPV",
                        "id": "64121200",
                        "description": "Parcel delivery services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34114300",
                        "description": "Welfare vehicles"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60180000",
                        "description": "Hire of goods-transport vehicles with driver"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60182000",
                        "description": "Hire of industrial vehicles with driver"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60183000",
                        "description": "Hire of vans with driver"
                    },
                    {
                        "scheme": "CPV",
                        "id": "60650000",
                        "description": "Hire of water transport equipment with crew"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48311000",
                        "description": "Document management software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48311100",
                        "description": "Document management system"
                    },
                    {
                        "scheme": "CPV",
                        "id": "15981000",
                        "description": "Mineral water"
                    },
                    {
                        "scheme": "CPV",
                        "id": "15981100",
                        "description": "Still mineral water"
                    },
                    {
                        "scheme": "CPV",
                        "id": "15981200",
                        "description": "Sparkling mineral water"
                    },
                    {
                        "scheme": "CPV",
                        "id": "41110000",
                        "description": "Drinking water"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44611500",
                        "description": "Water tanks"
                    },
                    {
                        "scheme": "CPV",
                        "id": "44613500",
                        "description": "Water containers"
                    },
                    {
                        "scheme": "CPV",
                        "id": "65100000",
                        "description": "Water distribution and related services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "65111000",
                        "description": "Drinking-water distribution"
                    },
                    {
                        "scheme": "CPV",
                        "id": "39225710",
                        "description": "Bottles"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34923000",
                        "description": "Road traffic-control equipment"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34992100",
                        "description": "Illuminated traffic signs"
                    },
                    {
                        "scheme": "CPV",
                        "id": "34996100",
                        "description": "Traffic lights"
                    },
                    {
                        "scheme": "CPV",
                        "id": "63712700",
                        "description": "Traffic control services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "specialRegime": [
            "utilities"
        ],
        "aboveThreshold": true,
        "techniques": {
            "hasFrameworkAgreement": true
        },
        "lots": [
            {
                "id": "1",
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-11-01T00:00:00+00:00",
                    "endDate": "2030-10-31T23:59:59+00:00",
                    "maxExtentDate": "2034-10-30T23:59:59+00:00"
                },
                "hasRenewal": true,
                "status": "planning"
            }
        ],
        "status": "planning"
    },
    "language": "en"
}