Award

Account Based Ticketing Services

FIRST GREATER WESTERN LIMITED

This public procurement record has 1 release in its history.

Award

16 Jan 2026 at 17:56

Summary of the contracting process

The procurement process detailed involves First Greater Western Limited, headquartered in Swindon, UK. This contract, titled "Account Based Ticketing Services," falls under the transport services industry category, excluding waste transport. The process is at the award stage, and the contract was signed on 13th January 2026. It includes an extension and variation to an existing contract concerning the fares calculation engine for Great Western Railway's (GWR) Account Based Ticketing Scheme, effective for 27 months. This interim solution aims to maintain service continuity amidst industry reforms. The procurement method used is limited, without prior publication of a call for competition, due to reasons including technical compatibility, cost-effectiveness, and strategic alignment with ongoing reforms.

This tender presents opportunities for businesses involved in transport technology solutions, particularly those specialising in fare calculation engines. Companies with a track record of managing complex technical transitions in the transport sector would benefit from competing in this area. Additionally, businesses that can offer innovative, cost-effective interim solutions would be well-suited to engage with this contract. The aim is to ensure continuity and adaptability within a transformative industry landscape, thus favouring companies capable of agile responses to evolving regulatory and technological developments.

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Notice Title

Account Based Ticketing Services

Notice Description

It is our intention to undertake an extension and variation to an existing contract. The contract variation is for the extension of existing provision of the fares calculation engine for GWR's Account Based Ticketing Scheme for a period of 27 months. Such extension and variation will provide an interim solution pending review and definition of the required longer-term strategy and subsequent procurement process.

Lot Information

Lot 1

Extension of contract for the provision of Account Based Ticketing fares calculation engine for GWR.

Procurement Information

This contract award and extension represent the most prudent and strategically sound course of action, ensuring continuity of service, operational resilience, and minimal organisational disruption. A change in contracting partner at this stage would give rise to significant technical compatibility and interoperability challenges, as well as considerable duplication of cost. The proposed approach enables the continued delivery of essential services at a reduced overall cost, with limited incremental implementation expenditure, during a period of substantial industry reform and uncertainty. This arrangement is intended as an interim solution for a period of 27 months. Before the extension expires, we will undertake a comprehensive review, of market conditions, regulatory developments, and technological options, to inform the future procurement process, in full compliance with the applicable requirements.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06081a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004099-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)


CPV Codes

60000000 - Transport services (excl. Waste transport)

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jan 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
13 Jan 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FIRST GREATER WESTERN LIMITED
Contact Name
Not specified
Contact Email
michael.anderson@firstrail.com
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN1 1HL
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Central
Westminster Constituency
Swindon South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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