Framework for Family Support Hours in the London Borough of Waltham Forest

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-060d91-2026-01-23T15:02:46Z",
    "date": "2026-01-23T15:02:46Z",
    "ocid": "ocds-h6vhtk-060d91",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPJN-6757-NZZZ",
            "name": "London Borough of Waltham Forest",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPJN-6757-NZZZ"
            },
            "address": {
                "streetAddress": "Waltham Forest Town Hall",
                "locality": "London",
                "postalCode": "E17 4JF",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI53"
            },
            "contactPoint": {
                "name": "Joe Creasey",
                "email": "joe.creasey@walthamforest.gov.uk",
                "telephone": "+44 2084964825"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.walthamforest.gov.uk/",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPJN-6757-NZZZ",
        "name": "London Borough of Waltham Forest"
    },
    "tender": {
        "id": "ocds-h6vhtk-060d91",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Framework for Family Support Hours in the London Borough of Waltham Forest",
        "description": "LB Waltham Forest is commissioning an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKI53",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 4000000,
            "amount": 4000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "participationFees": [
            {
                "id": "ocds-h6vhtk-060d91",
                "type": [
                    "win"
                ],
                "description": "n/a"
            }
        ],
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "isOpenFrameworkScheme": true,
                "method": "withAndWithoutReopeningCompetition",
                "type": "closed",
                "description": "The Open Framework Agreement will be operational for a period of 4 years from 1st April 2026 to 31st March 2030. Providers will be able to apply to join, or add new services to, the Open Framework Agreement any time during the period. Although the Open Framework Agreement will remain open to applications, this will only be carried out once towards the end of the initial two year period, any new submissions will then be viewed and assessed for entry. There will be no limit to the number of providers who can join the Open Framework Agreement throughout its duration, however it must be recognised that there are no guaranteed levels of business.",
                "openFrameworkSchemeEndDate": "2030-03-31T23:59:59+01:00"
            }
        },
        "submissionMethodDetails": "www.londontenders.org",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-02-23T00:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-02-12T17:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-03-16T23:59:59+00:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 4000000,
                    "amount": 4000000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Quality Criteria",
                            "description": "Staffing - 7.5% Service Delivery Model - 12.5% Safeguarding & Quality Assurance -10% Monitoring & Reporting - 5% Equalities & Climate - 5%",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price Criteria",
                            "description": "The Authority has set a fixed rate for children and families supported outreach services. Providers are welcome to submit bids below the maximum capped rate should they choose.",
                            "numbers": [
                                {
                                    "number": 50,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "description": "Social Value Portal to be used to evaluate responses",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "as per draft Framework T&C's within Tender pack"
                        },
                        {
                            "type": "technical",
                            "description": "as per Specification document within Tender pack"
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2026-04-01T00:00:00+01:00",
                    "endDate": "2028-03-31T23:59:59+01:00",
                    "maxExtentDate": "2030-03-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "The duration of the contract will be for an initial period from the 1st April 2026 to 31st March 2028. The Authority reserves the right to extend the contract for a further 24 months from 1st April 2028 to 31st March 2030."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "006283-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/006283-2026",
                "datePublished": "2026-01-23T15:02:46Z",
                "format": "text/html"
            }
        ],
        "contractTerms": {
            "financialTerms": "as per the Framework T&C's within the tender pack"
        },
        "riskDetails": "as per the Specification document within the tender pack"
    },
    "language": "en"
}