Notice Information
Notice Title
Enabling Services Strategic Review
Notice Description
Pre-Market Engagement (PME) Background Thames valley Police (TVP) is the largest non-metropolitan police force in the country and polices the counties of Oxfordshire, Berkshire and Buckinghamshire. It also provides services to a number of other forces under collaborative arrangements. The force employs nearly 10,000 officers and staff. TVP, like so many organisations, is looking to improve the quality and efficiency of the services that the People and Financial Directorates and the Tasking & Resilience department (our Enabling Services) provide to the Force and their wider stakeholder requirements. The Enabling Services are therefore looking to transform the quality of the services it provides in terms of ensuring an excellent customer experience whilst also creating much greater insights to allow the Force to make better decisions. This is all against the backdrop of needing to reduce non-value-added costs and so deliver cashable savings to the Force. The Force are looking to appoint by competitive process a strategic partner who can ensure we use our current systems to deliver on our ambitions. Work to date has identified 3 essential first stage requirements. * the implementation of a Transactional service centre * Experience in building change programmes alongside the implementation of an integrated IT solution incorporating ITSM, CRM (incl CMDM) and Agentic AI and a single customer front end portal. * The ability for improved decision making by ensuring that there is appropriate and accurate data/information available at the time required in a format to support decision makers. * We are looking to appoint a strategic partner capable of delivering not just short-term change but to change the capabilities and culture of the organisation to ensure that continuous improvement becomes a core skill. This will mean that the Force's Enabling Services can manage change as an evolutionary internal process and not need to engage external consultancy support in the future. This will include a set of clear and achievable recommendations as to changes in the structure and delivery mechanisms for change management process and management within the Force. Customer focus and Data maturity sit alongside efficiency. Followed by a Stage 2 Data Integration (this will be based upon the CMDB integration system. Budget for the entire project across all phases will be in the region of PS4m-PS5m.
Planning Information
Event Details: Date: Early March 2026 Time: Individual timeslots to be confirmed - Please confirm any dates that you CANNOT attend Duration: 60-90 minutes Please confirm your availability and provide a short summary of your relevant experience by Noon 18th February 2026 to Rob.Hillier@thamesvalley.police.uk. We will then confirm your allocated MS-Teams slot to present to TVP. Further information relating to this project and requirements for presentations can be found in the link below. https://www.thamesvalley.police.uk/police-forces/thames-valley-police/areas/au/about-us/our-people/departments-and-teams/procurement/
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-060eb5
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010771-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- UK2 - Preliminary Market Engagement Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
75 - Administration, defence and social security services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
72224000 - Project management consultancy services
72225000 - System quality assurance assessment and review services
75112000 - Administrative services for business operations
79411100 - Business development consultancy services
79414000 - Human resources management consultancy services
79421100 - Project-supervision services other than for construction work
79421200 - Project-design services other than for construction work
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Feb 20263 days ago
- Submission Deadline
- Not specified
- Future Notice Date
- 18 Apr 20263 months to go
- Award Date
- Not specified
- Contract Period
- 30 Jun 2026 - 30 Jun 2027 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planning
- Lots Status
- Planning
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE CHIEF CONSTABLE OF THAMES VALLEY POLICE
- Contact Name
- Rob Hillier
- Contact Email
- rob.hillier@thamesvalley.police.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- KIDLINGTON
- Postcode
- OX5 1NZ
- Post Town
- Oxford
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ14 Oxfordshire CC
- Delivery Location
- TLI London, TLJ South East (England)
-
- Local Authority
- Cherwell
- Electoral Ward
- Kidlington West
- Westminster Constituency
- Bicester and Woodstock
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/010771-2026
6th February 2026 - Preliminary market engagement notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/006716-2026
26th January 2026 - Preliminary market engagement notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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