Tender

Provision of Visitor Counting Solution

NATIONAL GALLERIES OF SCOTLAND

This public procurement record has 1 release in its history.

Tender

27 Jan 2026 at 08:43

Summary of the contracting process

The National Galleries of Scotland has initiated an active tender process for the "Provision of Visitor Counting Solution," classified under the information systems sector. Located in Edinburgh, this procurement process seeks to procure a state-of-the-art system to accurately track and analyse visitor footfall across gallery spaces, which will aid in enhancing operational planning and visitor experiences. The procurement follows an open (single stage) procedure and is valued at a maximum contract amount of £150,000 over a possible 72-month period. Key dates include a tender submission deadline by 9th March 2026. Electronic submissions are required, with language support in English, and the process is covered by the Government Procurement Agreement (GPA).

This tender presents a significant opportunity for businesses specialising in information systems, particularly those capable of integrating visitor counting solutions with existing IT infrastructure. Companies with expertise in information technology services, strategic ICT planning, and software maintenance would be well-suited to compete in this tender. Additionally, suppliers must hold or obtain Cyber Essentials Basic Certification, ensuring that only businesses with a commitment to cybersecurity standards will be considered. This procurement offers growth potential, especially for businesses focused on enhancing cultural institutions with technological solutions tailored to improve organisational efficiency and visitor management.

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Notice Title

Provision of Visitor Counting Solution

Notice Description

National Galleries Scotland (NGS) wish to award a contract for the Provision of Visitor Counting Solution to a single Supplier. NGS require a modern Visitor Counting Solution to accurately track and analyse footfall across all gallery spaces. This solution will provide reliable data to support operational planning, improve visitor experience, and inform strategic decisions on staffing, exhibitions, and resource allocation. The system must be robust, easy to maintain and capable of integrating with existing IT infrastructure to ensure seamless reporting and long-term scalability. Full details of the Contract Requirements and Specification are detailed under Section 2 of the Invitation to Tender (ITT). There is no commitment to a minimum spend over the duration of the contract. Under this agreement, no minimum spend is guaranteed. The Supplier must have a clear understanding of the contract requirements and the organisational needs of NGS. It is a requirement that the Supplier as a minimum, hold or commit to obtain prior to the award of contract, a valid Cyber Essentials Basic Certification (or equivalent) in place throughout the duration of the contract. The agreement will be non-exclusive i.e., NGS reserves the right, in certain circumstances, to procure out with the Contract Agreement, as and when required. In the event of unsatisfactory performance by the successful Supplier and the termination of the contract by either party, NGS reserves the right to negotiate the continuance of the services with the second and third placed Suppliers.

Lot Information

Lot 1

The procurement will be conducted through the use of the Open (single stage) Procedure. Bidders must complete and submit both an SPD and tender response. Economic Operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. Additional information: The estimate maximum contract value for the maximum contract duration of 72 months is 150,000 GBP (ex VAT).

Options: NGS reserves the right to issue a contract modification in terms of Regulation 72 of the Public Contracts (Scotland) Regulations 2015.

Renewal: The contract duration will be for an initial 48-month period, with the option to extend on more than one occasion but not exceeding an additional 24 months; resulting in a possible maximum contract duration of 72 months. This is at the discretion of NGS.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060f1d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006881-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

51 - Installation services (except software)

63 - Supporting and auxiliary transport services; travel agencies services

64 - Postal and telecommunications services

72 - IT services: consulting, software development, Internet and support


CPV Codes

48800000 - Information systems and servers

48810000 - Information systems

51612000 - Installation services of information-processing equipment

63513000 - Tourist information services

64216200 - Electronic information services

72222000 - Information systems or technology strategic review and planning services

72222300 - Information technology services

72267100 - Maintenance of information technology software

Notice Value(s)

Tender Value
£150,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20263 weeks ago
Submission Deadline
9 Mar 20262 weeks to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL GALLERIES OF SCOTLAND
Contact Name
Aileen Madeira Rezende
Contact Email
amadeirarezende@nationalgalleries.org
Contact Phone
+44 1316246374

Buyer Location

Locality
EDINBURGH
Postcode
EH4 3DS
Post Town
Edinburgh
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM1 East Central Scotland
Small Region (ITL 3)
TLM13 City of Edinburgh
Delivery Location
TLM75 City of Edinburgh

Local Authority
City of Edinburgh
Electoral Ward
Inverleith
Westminster Constituency
Edinburgh West

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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