Award

HR Information System

IMPERIAL WAR MUSEUM

This public procurement record has 2 releases in its history.

Award

27 Jan 2026 at 10:36

Award

27 Jan 2026 at 10:28

Summary of the contracting process

The Imperial War Museum, a central government public authority located in London, has completed the procurement process for an HR Information System (HRIS). This tender focuses on providing a comprehensive solution for employee data management, onboarding, and HR reporting, crucial for regulatory compliance. The direct award contract, valued at £380,000 gross, has been awarded to MHR International UK Limited, a supplier based in Nottingham. The main procurement category is services, with the contract covering personnel and payroll services in the UK. The procurement method used was a direct award due to significant cost considerations and a desire to minimise disruption. The contract initiation occurred with the award notice published on 27th January 2026, and the contract period is set from 30th June 2026 to 29th June 2031.

This procurement process presents significant business opportunities, especially for established HRIS providers like MHR International UK Limited, who can offer robust system functionalities and align with the UK's legislative requirements. Companies capable of providing seamless integration with existing systems will benefit from similar opportunities, as the Museum aimed to manage disruptions and maintain consistent service. Businesses with expertise in change management and those that offer solutions reducing implementation costs and promoting efficient data migration might find favourable conditions in comparable tenders. This case illustrates the ongoing demand for advanced HR solutions in public sector organisations, emphasising adaptability and strategic alignment with statutory obligations.

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Notice Title

HR Information System

Notice Description

A robust and comprehensive HRIS solution that ensures our required regulatory compliance is vital. The solution must match the functionality of the existing iTrent system in the areas of employee data and record management, onboarding, learning and development modules, compensation in line with UK legislation, terms and conditions of each employee's contract, attendance and absence. Employee and manager self-service functionality alongside comprehensive HR reporting to support effective ways of working and strategic decision making is a key requirement.

Procurement Information

The cost of implementing a new solution is significant (between PS80k-PS320k depending on system). In addition, there would be no disruption, as a new software solution would require significant resources to migrate data, familiarise workforce with the new solution and redesign key processes. This disruption would come at a time when IWM implements other significant transformation programmes, and therefore opting to enter into a contract with the same supplier offering the current solution provides significant mitigations to manage the disruption, reduce expenditure and avoid potential delays to our key corporate priorities. The current system also meets all of the criteria and specification required from a software and service perspective, and that management processes that are currently navigated and completed using iTrent functionality will not require redesigning and re-learning.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-060f5c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/006972-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79631000 - Personnel and payroll services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£316,666 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jan 20263 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jan 20251 years ago
Contract Period
29 Jun 2026 - 29 Jun 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
IMPERIAL WAR MUSEUM
Contact Name
Not specified
Contact Email
oclifford@iwm.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

MHR INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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