Planning

NENC020 AACC Client Record System

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Planning

03 Feb 2026 at 15:29

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The current procurement process is in the planning stage, initiated by the NHS North East and North Cumbria Integrated Care Board. The project is titled "NENC020 AACC Client Record System," targeting the software and IT services sector. The procurement aims to establish an All Age Continuing Care (AACC) Client Record System to streamline workflows and enhance service delivery within North East and North Cumbria, UK. Key deadlines include registering an interest by 17:00 on 24th February 2026, followed by scheduled demonstrations on the 3rd, 4th, and 5th of March 2026. The procurement method involves initial market engagement to gauge interest and capacity before the release of a formal Tender Notice scheduled for 1st June 2026.

This opportunity could significantly benefit enterprises within the software package and information systems sector, particularly those offering innovative digital solutions for healthcare management. Businesses with capabilities in IT consulting, software development, and support, who can provide a single unified workflow system and integrated finance capacity satisfying NHS standards, would be well-suited to compete. Though the market engagement is currently an information-gathering phase, participation could enhance visibility and position companies advantageously for the upcoming tender process. Interested parties should ensure their system capabilities align with the outlined criteria to engage effectively with the NHS procurement needs.

How relevant is this notice?

Notice Information

Notice Title

NENC020 AACC Client Record System

Notice Description

NHS North East and North Cumbria Integrated Care Board, (the Contracting Authority), are conducting a market engagement exercise in order to gain a better understanding of the capacity and appetite of the market to provide an end to end All Age Continuing Care (AACC) Client Record System. To support AACC in meeting its long term goals and objectives a solution to manage the full adult CHC, FNC, children's continuing care, joint funding and S117/Mental Health workflows, which can provide real-time, accurate client records, can have configurable workflows aligned to the NHS National Framework and allows multirole access for AACC staff, case managers, finance teams, brokerage, governance and wider partners is required. It is important to note that this exercise is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a Tender Notice is published on Find and Tender on the Central Digital Platform (CDP). This market engagement invites individuals and organisations to express an interest in providing a demonstration of their AACC Client Record System. This it is NOT part of any pre-qualification or selection process. It is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the demonstrations, nor does it infer any preferential or special status on those individuals and organisations who express an interest. To register an interest in providing a demonstration of your solution and for information please go to the e-tender portal: https://health-family.force.com/s/Welcome. Please note that the deadline for registering your interest in providing a demonstration of your solutions 17:00 on the 24th February 2026. Any organisations who express an interest to deliver a demo to the NHS North East and North Cumbria Integrated Care Board must confirm that their solution can meet all of the following criteria: * Single unified workflow across NENC for Complex Care, CHC, FNC, CCC, s117. Mental Health and joint-funded cases with configurable steps per pathway. *Digital Referral Portal or equivalent for external referrers *Provider Portal or equivalent for all communication flows *Integrated Finance Capacity Following this market engagement exercise, all providers will be able to express an interest to deliver this contract following publication of a Tender Notice, regardless if they have attended a demonstration or not. Whilst registering your interest on Atamis please complete the criteria questions. Please note that all communications will be conducted via the Atamis e-tender portal only. It is free to register on the portal, and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via Phone number 02922 809277 and by email at support-health@atamis.co.uk The helpdesk is open Monday - Friday between 9am - 5.30pm

Planning Information

Please note that the deadline for registering your interest in providing a demonstration of your solution is. 17:00 on the 24th of February 2026. Any organisations who express an interest to deliver a presentation to the ICB must confirm that their solution can meet all of the following criteria: • Single unified workflow across NENC for Complex Care, CHC, FNC, CCC, s117. Mental Health and joint-funded cases with configurable steps per pathway. •Digital Referral Portal or equivalent for external referrers •Provider Portal or equivalent for all communication flows •Integrated Finance Capacity Whilst registering your interest on Atamis please complete the criteria questions and your preferred time to provide your demo. The demonstrations will take place using MS Teams, on the 3rd March PM 4th March AM 5th March AM Please note that all communications will be conducted via the Atamis e-tender portal only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0615a1
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009571-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20266 days ago
Submission Deadline
Not specified
Future Notice Date
1 Jun 20264 months to go
Award Date
Not specified
Contract Period
31 May 2027 - 31 May 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD
Contact Name
Not specified
Contact Email
nencicb.procurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
SUNDERLAND
Postcode
SR5 3XB
Post Town
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England)
Local Authority
Sunderland
Electoral Ward
Castle
Westminster Constituency
Washington and Gateshead South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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