Planning

Short Term Payment Contingency Service

DEPARTMENT FOR WORK & PENSIONS

This public procurement record has 4 releases in its history.

Planning

01 May 2026 at 12:37

Planning

01 Apr 2026 at 13:44

PlanningUpdate

03 Feb 2026 at 16:39

Planning

03 Feb 2026 at 16:31

Summary of the contracting process

The Department for Work & Pensions (DWP) is planning a procurement process for the Short Term Payment Contingency Service (STPC), aimed at ensuring robust contingencies for benefit and pension payments in case of disruptions. The procurement, initiated on 1st May 2026, is in the planning stage and involves a market engagement event scheduled for 12th May 2026, with subsequent one-to-one meetings from 1st June to 5th June 2026. The STPC service, classified under financial and insurance services, will operate in London and focuses on ensuring DWP payments are converted into Faster Payments when necessary. The overall process will be structured into two interdependent lots, STPC and Sponsor Bank, with the contract set to begin on 1st July 2027 and potentially extending until 2032-2034, as necessary.

This tender represents a significant opportunity for businesses operating within the financial services sector, particularly those with experience in payment solutions and digital banking infrastructures. Companies capable of providing or supporting the transformation of Bacs payment files into Faster Payments would find this tender particularly suitable. Participation offers the potential for substantial growth, given the scale of DWP's operations, which involves managing approximately 2.5 million payments daily. With a competitive flexible procedure being utilised, businesses with robust technical solutions and strategic alignment with DWP’s needs are encouraged to engage in this process, which seeks innovative solutions and strong supplier capabilities to fortify public service delivery.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Short Term Payment Contingency Service

Notice Description

Description The Department for Work and Pensions (DWP) wish to give notice of a market engagement opportunity in relation to two linked but separate future procurements for DWP payment contingency services (together referred to in this notice as the "Payment Contingency Services ("PCS")). The intention of the PCS is to ensure DWP has robust contingencies in place to make benefit and pension entitlement payments to its customers on the dates they are due. The PCS are invoked only in exceptional circumstances where there is a delay in DWP releasing Bacs payment file(s). The DWP intends for the relevant services to be provided under two separate, interdependent contracts (both of which are required to allow for invocation of PCS) as follows: - Short Term Payment Contingency ("STPC") - Lot 1: This service reformats Bacs payments files into Faster Payment files for onward submission into the Faster Payment infrastructure - Sponsor Bank ("SB") - Lot 2: This service is required for the settlement of funds with the Bank of England. These market engagement activities relate to both the STPC and SB procurements. Please note that as these are separate procurements, different procurement processes and/or commercial approach may apply to each procurement. In addition, each procurement may be awarded, delayed, or withdrawn independently of the other. This notice relates specifically to the STPC procurement. A separate Preliminary Market Engagement Notice has been issued for the SB procurement, which can be found on Find a Tender Service.

Planning Information

Engagement The date for the group event is 12/05/2026 at 10:00 am – 11:00 am. This will be followed up with One-to-One events, which will take place between 01/06/2026 and 05/06/2026. The above dates are indicative and may be subject to change. Engagement process description General Information The main purpose of this preliminary market engagement is to assist the DWP and potential suppliers to prepare for a procurement process in respect of the STPC Service. The DWP will gather information, which it will use to assess the market's capacity, strengthen the procurement strategy and finalise conditions of participation. The engagement aims to: - Communicate objectives, scope, and strategic priorities - Gain a greater understanding of current and emerging market provisions and the supplier database - Gain insight into market, including supplier capabilities, capacity and to identify innovative solutions that could support DWP in protecting customer payments and ensuring timely delivery - Gather insights from suppliers to help with strengthening the procurement strategy   - Identify any potential challenges, risks and commercial considerations for ensuring timely delivery of payments to DWP’s customers - Strengthen commercial strategy and finalise the route to market - Finalise conditions of participation - Finalise business requirements and specifications Please note: - This notice is for market engagement and exploratory purposes and is not a call for competition. - Participation in pre-market engagement is voluntary and will not offer any advantage or disadvantage in any future procurement. The DWP will take steps to ensure fair and equal treatment of all suppliers. - The DWP reserves the right not to enter any formal processes or agreements. - Accordingly, the DWP will not be liable for any expenditure, work, or effort incurred by a provider in acting based on this notice. - DWP reserves the right to add or remove stages throughout the procurement process. - It is mandatory for any interested suppliers to register on the new Central Digital Platform which is part of the enhanced Find a Tender Service in order to participate in any future procurements. - The DWP does not guarantee the accuracy or completeness of any information provided during pre-market engagement, and suppliers should not rely on it when forming any commercial or financial decisions. - Suppliers must not seek to influence the procurement design in a way that would result in an unfair competitive advantage. The authority reserves the right to take appropriate steps to address any risk of distortion of competition. - Suppliers that participate in the PME are deemed to acknowledge and accept the DWP’s approach to confidentiality for each stage of pre-market engagement (as summarised below). Stages: 1) Group Event via Microsoft Teams. Group Event will take place on 12/05/2026 at 10:00 am – 11:00 am. Please note that the Group Event is intended to cover both the STPC and SB procurements. Participation in the Group Event does not require suppliers to express interest in both procurements. Please note that the Group Event will be conducted on a non-confidential basis, and suppliers are advised not to disclose confidential, commercially sensitive or proprietary information during the Group Event. Information from the Group Event (including questions raised and responses given) may be summarised and made available to the wider market to ensure transparency and equal access to information. To register your interest for this event please email  Ewelina Wesolowska – Ewelina.wesolowska@dwp.gov.uk and Shannon Wells – Shannon.wells@dwp.gov.uk Deadline to submit your interest is by midday on 08/05/2026. Please ensure email subject states: “PME STPC Procurement” No materials will be shared prior to the events. 2) One-to-One supplier events via Microsoft Teams. These individual calls will take place between 01/06/2026 and 05/06/2026. Instructions for how to register for these events will be provided on the Group Event. Please note that the One-to-One supplier meetings will be provided only in respect of the procurements for which suppliers have registered an interest. Equal time slots will be arranged for all suppliers interested in the STPC procurement. Please note that information exchanged during One-to-One meetings is not confidential by default and suppliers are advised to consider carefully whether to disclose any information that may be confidential, commercially sensitive or proprietary during One-to-One meetings. Where a supplier wishes to share information it considers to be confidential, commercially sensitive or proprietary, the supplier must clearly identify that information in advance or at the time it is shared and explain why confidentiality is claimed. In such circumstances, the DWP will consider, at its own discretion, whether such information will be treated as confidential. Participating suppliers acknowledge that any agreement to treat information as confidential is subject always to DWP’s obligations under applicable procurement law, including its duties of transparency, equal treatment and the avoidance of distortion of competition. Information from the One-to-One events (including questions raised and responses given) may be summarised and made available to the wider market to ensure transparency and equal access to information.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0615c5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/040514-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£2,684,640 £1M-£10M
Lots Value
£2,684,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20262 weeks ago
Submission Deadline
4 Sep 20264 months to go
Future Notice Date
27 Jul 20263 months to go
Award Date
Not specified
Contract Period
30 Jun 2027 - 30 Jun 2032 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK & PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-0615c5-2026-05-01T13:37:43+01:00",
    "date": "2026-05-01T13:37:43+01:00",
    "ocid": "ocds-h6vhtk-0615c5",
    "initiationType": "tender",
    "planning": {
        "documents": [
            {
                "id": "009622-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/009622-2026",
                "datePublished": "2026-02-03T16:31:49Z",
                "format": "text/html"
            },
            {
                "id": "009632-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK1",
                "description": "Pipeline notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/009632-2026",
                "datePublished": "2026-02-03T16:39:13Z",
                "format": "text/html"
            },
            {
                "id": "030424-2026",
                "documentType": "plannedProcurementNotice",
                "noticeType": "UK3",
                "description": "Planned procurement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/030424-2026",
                "datePublished": "2026-04-01T14:44:23+01:00",
                "format": "text/html"
            },
            {
                "id": "040514-2026",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/040514-2026",
                "datePublished": "2026-05-01T13:37:43+01:00",
                "format": "text/html"
            }
        ],
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Engagement The date for the group event is 12/05/2026 at 10:00 am - 11:00 am. This will be followed up with One-to-One events, which will take place between 01/06/2026 and 05/06/2026. The above dates are indicative and may be subject to change. Engagement process description General Information The main purpose of this preliminary market engagement is to assist the DWP and potential suppliers to prepare for a procurement process in respect of the STPC Service. The DWP will gather information, which it will use to assess the market's capacity, strengthen the procurement strategy and finalise conditions of participation. The engagement aims to: - Communicate objectives, scope, and strategic priorities - Gain a greater understanding of current and emerging market provisions and the supplier database - Gain insight into market, including supplier capabilities, capacity and to identify innovative solutions that could support DWP in protecting customer payments and ensuring timely delivery - Gather insights from suppliers to help with strengthening the procurement strategy - Identify any potential challenges, risks and commercial considerations for ensuring timely delivery of payments to DWP's customers - Strengthen commercial strategy and finalise the route to market - Finalise conditions of participation - Finalise business requirements and specifications Please note: - This notice is for market engagement and exploratory purposes and is not a call for competition. - Participation in pre-market engagement is voluntary and will not offer any advantage or disadvantage in any future procurement. The DWP will take steps to ensure fair and equal treatment of all suppliers. - The DWP reserves the right not to enter any formal processes or agreements. - Accordingly, the DWP will not be liable for any expenditure, work, or effort incurred by a provider in acting based on this notice. - DWP reserves the right to add or remove stages throughout the procurement process. - It is mandatory for any interested suppliers to register on the new Central Digital Platform which is part of the enhanced Find a Tender Service in order to participate in any future procurements. - The DWP does not guarantee the accuracy or completeness of any information provided during pre-market engagement, and suppliers should not rely on it when forming any commercial or financial decisions. - Suppliers must not seek to influence the procurement design in a way that would result in an unfair competitive advantage. The authority reserves the right to take appropriate steps to address any risk of distortion of competition. - Suppliers that participate in the PME are deemed to acknowledge and accept the DWP's approach to confidentiality for each stage of pre-market engagement (as summarised below). Stages: 1) Group Event via Microsoft Teams. Group Event will take place on 12/05/2026 at 10:00 am - 11:00 am. Please note that the Group Event is intended to cover both the STPC and SB procurements. Participation in the Group Event does not require suppliers to express interest in both procurements. Please note that the Group Event will be conducted on a non-confidential basis, and suppliers are advised not to disclose confidential, commercially sensitive or proprietary information during the Group Event. Information from the Group Event (including questions raised and responses given) may be summarised and made available to the wider market to ensure transparency and equal access to information. To register your interest for this event please email Ewelina Wesolowska - Ewelina.wesolowska@dwp.gov.uk and Shannon Wells - Shannon.wells@dwp.gov.uk Deadline to submit your interest is by midday on 08/05/2026. Please ensure email subject states: \"PME STPC Procurement\" No materials will be shared prior to the events. 2) One-to-One supplier events via Microsoft Teams. These individual calls will take place between 01/06/2026 and 05/06/2026. Instructions for how to register for these events will be provided on the Group Event. Please note that the One-to-One supplier meetings will be provided only in respect of the procurements for which suppliers have registered an interest. Equal time slots will be arranged for all suppliers interested in the STPC procurement. Please note that information exchanged during One-to-One meetings is not confidential by default and suppliers are advised to consider carefully whether to disclose any information that may be confidential, commercially sensitive or proprietary during One-to-One meetings. Where a supplier wishes to share information it considers to be confidential, commercially sensitive or proprietary, the supplier must clearly identify that information in advance or at the time it is shared and explain why confidentiality is claimed. In such circumstances, the DWP will consider, at its own discretion, whether such information will be treated as confidential. Participating suppliers acknowledge that any agreement to treat information as confidential is subject always to DWP's obligations under applicable procurement law, including its duties of transparency, equal treatment and the avoidance of distortion of competition. Information from the One-to-One events (including questions raised and responses given) may be summarised and made available to the wider market to ensure transparency and equal access to information.",
                "dueDate": "2026-06-05T23:59:59+01:00",
                "status": "scheduled"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-PPON-PJCP-7274-TLRQ",
            "name": "Department for Work & Pensions",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PJCP-7274-TLRQ"
            },
            "address": {
                "streetAddress": "Caxton House, 6-12 Tothill Street, London, SW1H 9NA",
                "locality": "London",
                "postalCode": "SW1H 9NA",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "name": "Ewelina Wesolowska",
                "email": "ewelina.wesolowska@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/department-for-work-pensions",
                "classifications": [
                    {
                        "id": "publicAuthorityCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PJCP-7274-TLRQ",
        "name": "Department for Work & Pensions"
    },
    "tender": {
        "id": "P-1061",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Short Term Payment Contingency Service",
        "description": "Description The Department for Work and Pensions (DWP) wish to give notice of a market engagement opportunity in relation to two linked but separate future procurements for DWP payment contingency services (together referred to in this notice as the \"Payment Contingency Services (\"PCS\")). The intention of the PCS is to ensure DWP has robust contingencies in place to make benefit and pension entitlement payments to its customers on the dates they are due. The PCS are invoked only in exceptional circumstances where there is a delay in DWP releasing Bacs payment file(s). The DWP intends for the relevant services to be provided under two separate, interdependent contracts (both of which are required to allow for invocation of PCS) as follows: - Short Term Payment Contingency (\"STPC\") - Lot 1: This service reformats Bacs payments files into Faster Payment files for onward submission into the Faster Payment infrastructure - Sponsor Bank (\"SB\") - Lot 2: This service is required for the settlement of funds with the Bank of England. These market engagement activities relate to both the STPC and SB procurements. Please note that as these are separate procurements, different procurement processes and/or commercial approach may apply to each procurement. In addition, each procurement may be awarded, delayed, or withdrawn independently of the other. This notice relates specifically to the STPC procurement. A separate Preliminary Market Engagement Notice has been issued for the SB procurement, which can be found on Find a Tender Service.",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "66000000",
                        "description": "Financial and insurance services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "mainProcurementCategory": "services",
        "lots": [
            {
                "id": "1",
                "contractPeriod": {
                    "startDate": "2027-07-01T00:00:00+01:00",
                    "endDate": "2032-06-30T23:59:59+01:00",
                    "maxExtentDate": "2034-06-30T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "planned",
                "value": {
                    "amountGross": 3221000,
                    "amount": 2684000,
                    "currency": "GBP"
                },
                "renewal": {
                    "description": "Up to 24 months"
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2026-07-27T23:59:59+01:00"
        },
        "status": "planned",
        "amendments": [
            {
                "id": "009632-2026",
                "description": "The narrative in the detail of the notice has been amended."
            }
        ],
        "value": {
            "amountGross": 3221568,
            "amount": 2684640,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Competitive flexible procedure",
        "aboveThreshold": true,
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "expressionOfInterestDeadline": "2026-09-21T12:00:00+01:00",
        "enquiryPeriod": {
            "endDate": "2026-09-04T12:00:00+01:00"
        },
        "awardPeriod": {
            "endDate": "2026-12-15T23:59:59Z"
        }
    },
    "language": "en"
}