Notice Information
Notice Title
Provision of Call Handling Services
Notice Description
Provision of Call Handling Services - Telecare and Monitoring Services including data loads, SBR system access, CSL dialler services, and pre-arranged automated and manual reassurance calls. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1007134282
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-064957
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010649-2026
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Below threshold - without competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £30,948 Under £100K
Notice Dates
- Publication Date
- 5 Feb 20262 weeks ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 23 Jun 20258 months ago
- Contract Period
- 30 Jun 2025 - 12 Jan 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- AMPLIUS LIVING
- Contact Name
- Procurement Team
- Contact Email
- procurement@amplius.co.uk
- Contact Phone
- 0800 111 4013
Buyer Location
- Locality
- KENTS HILL
- Postcode
- MK7 6BZ
- Post Town
- Milton Keynes
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ12 Milton Keynes
- Delivery Location
- Not specified
-
- Local Authority
- Milton Keynes
- Electoral Ward
- Monkston
- Westminster Constituency
- Milton Keynes Central
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/010649-2026
5th February 2026 - Contract details notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-064957-2026-02-05T16:05:12Z",
"date": "2026-02-05T16:05:12Z",
"ocid": "ocds-h6vhtk-064957",
"initiationType": "tender",
"parties": [
{
"id": "GB-PPON-PJDD-6383-MNNX",
"name": "Amplius Living",
"identifier": {
"scheme": "GB-PPON",
"id": "PJDD-6383-MNNX"
},
"address": {
"streetAddress": "K2, Timbold Drive",
"locality": "Kents Hill",
"postalCode": "MK7 6BZ",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ12"
},
"contactPoint": {
"name": "Procurement Team",
"email": "Procurement@amplius.co.uk",
"telephone": "0800 111 4013"
},
"roles": [
"buyer"
],
"details": {
"classifications": [
{
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE",
"description": "Public authority - sub-central government"
}
]
}
},
{
"id": "GB-FTS-173697",
"name": "Appello Careline Ltd",
"address": {
"streetAddress": "Oregon House, 19 Queensway",
"locality": "New Milton, Hampshire",
"postalCode": "BH25 5NN",
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ36"
},
"contactPoint": {
"name": "Emma Jones",
"email": "emma.jones@appello.co.uk",
"telephone": "01425 546411"
},
"roles": [
"supplier"
],
"details": {
"scale": "large",
"vcse": false
}
}
],
"buyer": {
"id": "GB-PPON-PJDD-6383-MNNX",
"name": "Amplius Living"
},
"tender": {
"id": "ocds-h6vhtk-064957",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"title": "Provision of Call Handling Services",
"description": "Provision of Call Handling Services - Telecare and Monitoring Services including data loads, SBR system access, CSL dialler services, and pre-arranged automated and manual reassurance calls. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1007134282",
"status": "complete",
"procurementMethod": "direct",
"procurementMethodDetails": "Below threshold - without competition",
"lots": [
{
"id": "1",
"status": "complete"
}
]
},
"awards": [
{
"id": "1",
"status": "active",
"mainProcurementCategory": "services",
"suppliers": [
{
"id": "GB-FTS-173697",
"name": "Appello Careline Ltd"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "79512000",
"description": "Call centre"
}
],
"deliveryAddresses": [
{
"region": "UKJ1",
"country": "GB",
"countryName": "United Kingdom"
}
],
"relatedLot": "1"
}
],
"relatedLots": [
"1"
]
}
],
"contracts": [
{
"id": "1",
"awardID": "1",
"status": "active",
"period": {
"startDate": "2025-07-01T00:00:00+01:00",
"endDate": "2026-01-12T23:59:59+00:00"
},
"value": {
"amountGross": 37181,
"amount": 30948.16,
"currency": "GBP"
},
"aboveThreshold": false,
"dateSigned": "2025-06-24T00:00:00+01:00",
"documents": [
{
"id": "010649-2026",
"documentType": "contractNotice",
"noticeType": "UK7",
"description": "Contract details notice on Find a Tender",
"url": "https://www.find-tender.service.gov.uk/Notice/010649-2026",
"datePublished": "2026-02-05T16:05:12Z",
"format": "text/html"
}
]
}
],
"language": "en"
}