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Travel Management Solutions

Kent County Council

This public procurement record has 1 release in its history.

Tender

07 Feb 2026 at 10:05

UK4 - Tender Notice
Summary of the contracting process

Kent County Council, operating as Procurement Services, has initiated a tender process for "Travel Management Solutions" within the services industry category, located in West Malling, Kent. This public procurement seeks to establish a comprehensive framework agreement for travel solutions, segmented into three Lots: Core Travel Services, Event and Venue Services, and Emergency Accommodation Services. The tender is in the "Active" stage under an open procedure, with important dates including the enquiry period ending on 6 March 2026, tender submissions closing on 2 April 2026, and the award expected by 22 May 2026. The contract is set to commence on 1 July 2026 and conclude on 30 June 2030. The framework, valued at approximately £60 million gross, will adhere to the UK's Procurement Act 2023, allowing for direct awards and competitive processes as needed.

This tender represents significant opportunities for businesses specializing in travel management, event planning, and emergency accommodation services. SMEs and VCSEs are particularly encouraged, as they suit the contract's suitability criteria. Companies that can deliver innovative and flexible travel solutions, effective event management, and rapid emergency accommodation services will find the framework's scope advantageous for expanding their market reach within the public sector. The procurement's focus on both price and quality, with an emphasis on social value, presents an attractive proposition for qualified suppliers looking to establish long-term relationships with public authorities in the United Kingdom.

How relevant is this notice?

Notice Information

Notice Title

Travel Management Solutions

Notice Description

This framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking a range of travel solutions enabling customers to research, book, and manage all their travel requirements along with any additional supporting services they require. The framework is split into 3 Lots. Lot 1: Core Travel Services Lot 1 covers all essential travel booking services, including but not limited to: Accommodation *Guesthouses, hotels, serviced apartments Air Travel *Baggage handling *Domestic and international flights *Inflight meals *Online check-in *Ticketing options Ground Transport *Car rentals *Coach travel *Ferry services *Parking arrangements *Taxi transfers Rail Travel *Advance and flexible tickets *Digital ticketing *Railcards *Seat reservations In addition to offering the above essential services, Customers may require additional services including, but not limited to: Travel Management and Support Services *Accessibility and inclusivity features *Airport lounge access *Carbon emissions reporting and offsetting *Consolidated invoicing *Currency exchange *Real-time analytics *Social value delivery *Special assistance *Traveller tracking and alerts *Travel visas and passport services *VIP services Lot 2: Event and Venue Services Lot 2 supports Customers with the planning and delivery of meetings, conferences, and events. services include, but are not limited to: Core Services *Delegate and guest management *Event planning and logistics *Marketing and communications *Pre- and post-event support *Technical setup (e.g., AV equipment, staging) *Venue sourcing In addition to offering the above essential services, Customers may require additional services including, but not limited to: Support Services *Accessibility and inclusivity features *Consolidated invoicing *Social value delivery *Special assistance *VIP services Lot 3: Emergency Accommodation Services Lot 3 provides 24/7 emergency accommodation services with rapid response capabilities. Key features include but are not limited to: 24/7 Emergency Response and Rapid Turnaround *Dedicated, experienced team available around the clock *Non-arrival reporting *Rapid turnaround times for emergency requests Safeguarding Standards and SLAs *DBS checks for key personnel at accommodation providers *Hotel safeguarding checks (risk assessments, food hygiene ratings, health & safety compliance) *Non-arrival policies and duty of care protocols *PREVENT training delivered to frontline hotel staff *Tiered escalation procedures for on-site incidents *Tailored support for vulnerable groups (e.g., under-18s, survivors of abuse, individuals with complex needs) Location Vetting and Risk Assessment *Property reviews for safety, accessibility, and suitability *Specialist placements (e.g., pet-friendly units, family-safe self-accommodation) Pseudonymous Bookings and Identity Protection *Ability to make pseudonymous bookings to protect guest identity *Discreet specification of gender, cultural, and safeguarding considerations at booking Under-18s and Apprenticeship Placements *Specialist protocols for younger or vulnerable learners *Matching by age, gender, and dietary requirements *Curfew expectations and access to leisure spaces *Accommodation providers briefed on duty of care requirements from the outset This is not an exhaustive list as any additional services will be dependent on the specific requirements of the Customer. To view this notice, please click here: https://csg.delta-esourcing.com/delta/viewNotice.html?noticeId=1011856291

Lot Information

Core Travel Services

Lot 1 covers all essential travel booking services, including but not limited to: Accommodation *Guesthouses, hotels, serviced apartments Air Travel *Baggage handling *Domestic and international flights *Inflight meals *Online check-in *Ticketing options Ground Transport *Car rentals *Coach travel *Ferry services *Parking arrangements *Taxi transfers Rail Travel *Advance and flexible tickets *Digital ticketing *Railcards *Seat reservations In addition to offering the above essential services, Customers may require additional services including, but not limited to: Travel Management and Support Services *Accessibility and inclusivity features *Airport lounge access *Carbon emissions reporting and offsetting *Consolidated invoicing *Currency exchange *Real-time analytics *Social value delivery *Special assistance *Traveller tracking and alerts *Travel visas and passport services *VIP services

Event and Venue Services

Lot 2 supports Customers with the planning and delivery of meetings, conferences, and events. services include, but are not limited to: Core Services *Delegate and guest management *Event planning and logistics *Marketing and communications *Pre- and post-event support *Technical setup (e.g., AV equipment, staging) *Venue sourcing In addition to offering the above essential services, Customers may require additional services including, but not limited to: Support Services *Accessibility and inclusivity features *Consolidated invoicing *Social value delivery *Special assistance *VIP services

Emergency Accommodation Services

Lot 3 provides 24/7 emergency accommodation services with rapid response capabilities. Key features include but are not limited to: 24/7 Emergency Response and Rapid Turnaround *Dedicated, experienced team available around the clock *Non-arrival reporting *Rapid turnaround times for emergency requests Safeguarding Standards and SLAs *DBS checks for key personnel at accommodation providers *Hotel safeguarding checks (risk assessments, food hygiene ratings, health & safety compliance) *Non-arrival policies and duty of care protocols *PREVENT training delivered to frontline hotel staff *Tiered escalation procedures for on-site incidents *Tailored support for vulnerable groups (e.g., under-18s, survivors of abuse, individuals with complex needs) Location Vetting and Risk Assessment *Property reviews for safety, accessibility, and suitability *Specialist placements (e.g., pet-friendly units, family-safe self-accommodation) Pseudonymous Bookings and Identity Protection *Ability to make pseudonymous bookings to protect guest identity *Discreet specification of gender, cultural, and safeguarding considerations at booking Under-18s and Apprenticeship Placements *Specialist protocols for younger or vulnerable learners *Matching by age, gender, and dietary requirements *Curfew expectations and access to leisure spaces *Accommodation providers briefed on duty of care requirements from the outset This is not an exhaustive list as any additional services will be dependent on the specific requirements of the Customer.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064ab5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011196-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

63 - Supporting and auxiliary transport services; travel agencies services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

63515000 - Travel services

63516000 - Travel management services

79952000 - Event services

79997000 - Business travel services

Notice Value(s)

Tender Value
£50,000,000 £10M-£100M
Lots Value
£50,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Feb 20268 months ago
Submission Deadline
2 Apr 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2026 - 30 Jun 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Kent County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MALLING, KENT
Postcode
ME19 4YT
Postcode Area
Rochester
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ46 West Kent
Delivery Location
Not specified
Local Authority
Tonbridge and Malling
Electoral Ward
Kings Hill
Westminster Constituency
Maidstone and Malling

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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