Planning

FNP000-GEN Finance - D365 Business Central & Progressus Managed Support Services and Licenses

WRAP (WASTE AND RESOURCES ACTION PROGRAMME)

This public procurement record has 1 release in its history.

Planning

12 Feb 2026 at 12:05

Summary of the contracting process

The Waste and Resources Action Programme (WRAP) is currently in the planning stage for a new contracting process concerning managed support services and licences for Microsoft Dynamics 365 Business Central. This procurement falls under the industry category of IT services, software package, and information systems. Located in Banbury, United Kingdom, WRAP is engaging in a preliminary market exercise via a Request for Information (RFI) to assess market capability, capacity, supplier interest, and indicative costs. Interested parties are invited to respond by 25 February 2026, informing the development of the contract which aims to ensure continuity of WRAP's critical financial operations following the expiration of their current agreement on 30 April 2026. The new contract is poised to begin on 1 May 2026 and will have an initial term of 36 months.

This tender presents significant opportunities for businesses specialising in software services, consultancy, and IT support, especially those with experience in Microsoft Dynamics 365 systems and related integrations such as Progressus, Continia, and Jet Reporting. The contract includes comprehensive managed application support and implementation tasks, suitable for firms capable of handling core service management activities, incident and service request handling, and governance and performance reporting. With a gross value of £198,927.60, the tender seeks businesses with expertise in carrying out system configuration reviews, managing change support arrangements, and providing licensing provisions, allowing substantial business growth potential for companies prepared to meet these service expectations and commercial assumptions.

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Notice Title

FNP000-GEN Finance - D365 Business Central & Progressus Managed Support Services and Licenses

Notice Description

WRAP's existing managed services contract for Microsoft Dynamics 365 Business Central (D365 BC) expires on 30 April 2026. A replacement contract is required to ensure continuity of critical financial operations, including project accounting, purchasing, invoicing, forecasting and management reporting. The scope comprises managed application support for D365 BC and its associated integrations (Progressus, Continia and Jet Reporting), including all related environments and data flows. The new contract is intended to commence on 1 May 2026 for an initial term of 36 months, with the option to include licensing provision for all relevant products. The requirement also includes an Initial Configuration Review across the full system landscape to assess configuration quality, alignment with WRAP's business processes, and any associated risks and dependencies. This preliminary market engagement exercise is intended to assess market capability, capacity, supplier interest and indicative cost levels in order to inform and support the development of this requirement. The insights gathered will help shape the scope, structure and delivery model of any subsequent procurement exercise. The RFI sets out WRAP's indicative cost breakdown for support services for supplier reference. Scope (Summary) The requirement is expected to include: * Managed application support for Microsoft Dynamics 365 Business Central (D365 BC) and key associated integrations. * Core service management activities, including incident and service request handling, governance and performance reporting. * Defined change and enhancement support arrangements. * An initial review of the existing system configuration and operating model. * Potential licensing provision for relevant products. Further detail on the full scope, service expectations and commercial assumptions is set out in the RFI document. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Banbury:-Software-package-and-information-systems./8ER9A78H9D To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/8ER9A78H9D

Planning Information

This RFI will assist in understanding if there is capability, capacity, supplier interest and indicative cost levels in order to inform and support the development of this requirement and to determine if it is the right approach or if an alternative would be more suitable. Questions have been included in Appendix 1 of the RFI. If you are interested in the opportunity, please complete and return by the date included in RFI.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-064edf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012823-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

72200000 - Software programming and consultancy services

72260000 - Software-related services

Notice Value(s)

Tender Value
£198,927 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 Feb 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
25 Feb 20262 days to go
Award Date
Not specified
Contract Period
30 Apr 2026 - 1 May 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WRAP (WASTE AND RESOURCES ACTION PROGRAMME)
Contact Name
Procurement
Contact Email
procurement@wrap.ngo
Contact Phone
01295584100

Buyer Location

Locality
BANBURY
Postcode
OX16 5BH
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
Not specified

Local Authority
Cherwell
Electoral Ward
Banbury Cross and Neithrop
Westminster Constituency
Banbury

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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