Award

Orthodontic Services Hertfordshire 2027/37

NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD

This public procurement record has 2 releases in its history.

TenderUpdate

25 Feb 2026 at 15:42

Award

12 Feb 2026 at 17:09

Summary of the contracting process

In this procurement process, NHS Hertfordshire and West Essex Integrated Care Board is seeking providers for orthodontic services in Hertfordshire from 2027 to 2037. This service, falling under the 'Orthodontic services' industry category, is aimed at aligning bites and straightening teeth through various treatments such as braces, clear aligners, and removable retainers. Located in Hemel Hempstead, UKH23, the procurement stage has progressed to a tender update, following the initial intention to award notice dated 12 February 2026, with the contract award decision approved on 16 January 2026. The contract, commencing on 1 April 2027, will span 10 years with a valued amount of £6,045,454, paid to the provider monthly over this term. The process follows the Health Care Services (Provider Selection Regime) Regulations 2023, exempting it from the Public Contracts Regulations 2015, and employs a direct award process (PSR direct award process C).

Businesses specialising in orthodontic services, especially those with expertise in offering referrals and meeting NHS requirements, can benefit significantly from this opportunity. The procurement adopts a limited method without prior publication of competition calls, focusing on quality standards and retaining existing providers who meet key performance indicators. The Watford Orthodontic Practice, identified as a suitable candidate, demonstrates that small and medium-sized enterprises (SMEs) can successfully compete if they provide quality service aligned with customer satisfaction measures. With a stable 10-year contractual framework and payment terms, enterprises with robust operational capacity and strategic alignment with NHS orthodontic care requirements stand well-positioned for growth and regional influence in the healthcare sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Title

Orthodontic Services Hertfordshire 2027/37

Notice Description

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.

Lot Information

Lot 1

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner.

Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care.

Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework.

There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period.

Representations by providers must be made to decision makers by 24/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.

Any representations should be sent to hweicbhv.dental@nhs.net

The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 03/02/2026. There were no conflicts or potential conflicts declared.

Options: 7 years with 3 years extension

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 23/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 03/02/2026. There were no conflicts or potential conflicts declared.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065352
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017025-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85131100 - Orthodontic services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£6,045,454 £1M-£10M

Notice Dates

Publication Date
25 Feb 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Feb 20262 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MARLOWES, HEMEL HEMPSTEAD
Postcode
HP1 1DN
Post Town
Hemel Hempstead
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC

Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

WATFORD ORTHODONTIC PRACTICE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-065352-2026-02-25T15:42:50Z",
    "date": "2026-02-25T15:42:50Z",
    "ocid": "ocds-h6vhtk-065352",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 24/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 03/02/2026. There were no conflicts or potential conflicts declared.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-065352",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Orthodontic Services Hertfordshire 2027/37",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85131100",
            "description": "Orthodontic services"
        },
        "mainProcurementCategory": "services",
        "description": "Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers.<br/><br/>To confirm as per the PSR direct award porcess C, the existing provider satisfies the existing contract, delivering a good service, meeting all the KPIs with no quality concerns and good outcomes. No concerns have been raised by patients and the current contracting arrangements are not changing from the existing contract.",
        "lots": [
            {
                "id": "1",
                "description": "Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner. <br/><br/>Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care. <br/><br/>Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework. <br/><br/>There is no material change to the new contract being offered and therefore a direct award process C has been completed under the PSR and a robust due diligence process has been completed to ensure providers meet all the basic and key criterion. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 24/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR DAP C.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 03/02/2026. There were no conflicts or potential conflicts declared.",
                "awardCriteria": {
                    "criteria": [
                        {
                            "name": "The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard",
                            "type": "quality",
                            "description": "100"
                        },
                        {
                            "name": "Price",
                            "type": "cost",
                            "description": "0"
                        }
                    ]
                },
                "hasOptions": true,
                "options": {
                    "description": "7 years with 3 years extension"
                },
                "status": "cancelled"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKH23"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "id": "D_OUTSIDE_SCOPE",
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. <br/><br/>Representations by providers must be made to decision makers by 23/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations should be sent to hweicbhv.dental@nhs.net <br/><br/>The Primary Care Commissioning Committee approved the approach for the PSR DAP-C process on 17/06/2025 and further approved the contract awards on 03/02/2026. There were no conflicts or potential conflicts declared.",
        "amendments": [
            {
                "id": "1",
                "description": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.The contract award decision was approved on 16/01/2026 and the new contract will commence on 1 April 2027 through to 31 March 2037.The lifetime value of the contract is PS6,045,454 and will be paid to the provider on 1/12th over the 10year term."
            }
        ]
    },
    "awards": [
        {
            "id": "013166-2026-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-174375",
                    "name": "Watford Orthodontic Practice"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-157475",
            "name": "NHS Hertfordshire and West Essex Integrated Care Board",
            "identifier": {
                "legalName": "NHS Hertfordshire and West Essex Integrated Care Board"
            },
            "address": {
                "streetAddress": "The Forum",
                "locality": "Marlowes, Hemel Hempstead",
                "region": "UKH23",
                "postalCode": "HP1 1DN",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "hweicbhv.dental@nhs.net"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.hertsandwestessex.icb.nhs.uk/",
                "buyerProfile": "https://www.hertsandwestessex.icb.nhs.uk/",
                "classifications": [
                    {
                        "id": "REGIONAL_AUTHORITY",
                        "scheme": "TED_CA_TYPE",
                        "description": "Regional or local authority"
                    },
                    {
                        "id": "07",
                        "scheme": "COFOG",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-174375",
            "name": "Watford Orthodontic Practice",
            "identifier": {
                "legalName": "Watford Orthodontic Practice"
            },
            "address": {
                "streetAddress": "42 Hempstead Road",
                "locality": "Watford",
                "region": "UKH23",
                "postalCode": "WD17 4ER",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme"
            }
        }
    ],
    "buyer": {
        "id": "GB-FTS-157475",
        "name": "NHS Hertfordshire and West Essex Integrated Care Board"
    },
    "contracts": [
        {
            "id": "013166-2026-1",
            "awardID": "013166-2026-1",
            "status": "active",
            "value": {
                "amount": 6045454,
                "currency": "GBP"
            },
            "dateSigned": "2026-02-03T00:00:00Z"
        }
    ],
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "relatedLot": "1",
                "value": 1
            }
        ]
    },
    "language": "en"
}