Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

WorkWell (Expansion) NST

Department for Work & Pensions

This public procurement record has 2 releases in its history.

Award

21 Jul 2026 at 16:21

Award Notice
Planning

17 Feb 2026 at 11:29

Planning Notice
Summary of the contracting process

The Department for Work & Pensions commissioned a National Support Team for the WorkWell programme, a national support service for Integrated Care Boards across England. The work is a training and service-improvement service, classified under CPV 80521000, with additional education and training services. The team provides national strategic support, learning facilitation, expert guidance, coaching and best-practice support. It supports the expansion of WorkWell from 15 to 36 participating Integrated Care Boards and helps build capability, apply standards through performance and assurance processes, and develop a cohesive understanding of what works. The requirement forms one element of the wider National Support Offer, alongside regional advisers and a Learning and Change Manager. Delivery covers England.

The procurement is complete and the contract was awarded through a restricted procedure, using a selective further competition under the Crown Commercial Service RM6219 Dynamic Purchasing System. One supplier, Social Finance Ltd, was awarded the contract for the single requirement. The estimated procurement value was £6,600,000, while the active contract value is £4,810,250. The contract was signed on 2 July 2026. Evaluation used the Most Economically Advantageous Tender approach, with technical quality weighted at 70% and commercial price at 30%. Price comprised total contract value weighted at 25% and intervention package cost at 5%. Two bids were received, including one from an SME; both were submitted electronically.

This requirement suits organisations able to combine public-service strategy, health and employment expertise, learning facilitation, service improvement and practical coaching. Credible suppliers would need to support multiple Integrated Care Boards consistently while adapting guidance to locally developed partnerships and services. Experience of performance and assurance frameworks, standards, quality improvement, evidence-based practice and capability development would be relevant. The scale is national, covering a large and expanding network of NHS-linked bodies across England, so suppliers need the capacity to coordinate delivery across regions and provide expert support at programme level. The competition also shows that an SME competed successfully, indicating that specialist organisations with a strong delivery model may be credible when they can demonstrate sufficient national reach and operational capacity.

How relevant is this notice?

Notice Information

Notice Title

WorkWell (Expansion) NST

Notice Description

These services relate to 'light touch services' under the Light-Touch Regime as set out in Schedule 2 to the Public Contracts Regulations 2015, using common procurement vocabulary (CPV) codes. The Buyer has conducted a call-off from the Crown Commercial Services (CCS) RM6219 Dynamic Purchasing System (DPS) for this requirement.<br/><br/>The Department for Work and Pensions 'The Buyer' has awarded a contract to provide a National Support Team as part of the National Support Offer to support the WorkWell programme.

Lot Information

Lot 1

The WorkWell programme is a locally led, integrated programme designed to assist working-age people with disabilities or health conditions to stay in, return to, or move into employment. Delivered through the Integrated Care Boards ("ICBs"), it serves as a single gateway to existing local work, health, and skills provision.
Following a grant competition, 15 ICBs were awarded grant funding to pilot the WorkWell Model over an 18-month period between October 2024 and March 2026. The learning from these existing pilot areas has been used to support the design of the next phase of the programme.
WorkWell is, by design a locally developed partnership and service which requires a strategic function to provide oversight of the programmes activity and to build a cohesive picture of what works. The National Support Offer ("NSO") is an important aspect to the success of The WorkWell Programme.
The objectives of the WorkWell programme are supported by the delivery of a National Support Offer (NSO). The NSO comprises of 3 elements:
1. The National Support Team ("NST") made up of experts providing bespoke learning and service improvement, lead the service improvement component of a Performance and Assurance Framework. Integrating standards into all assurance tools and processes. Coaching and best practice with a view to developing capabilities of ICBs in all areas where the WorkWell programme is being delivered;
2. Regional advisors to support ("ICBs") at a regional level to implement the WorkWell programme; and
3. A Learning and Change Manager to be a National Health Service (NHS) advocate for WorkWell, and advisor to ICBs in each area within which WorkWell is being delivered.
There is a clear need to provide the services of an NST, one element and part of the wider NSO. The WorkWell (Expansion) NST will be capable of delivering national strategic support, learning facilitation and expert guidance to all ICBs expanding from 15 to 36 across England who have agreed to deliver the WorkWell services.

Award Criteria and Evaluation Methodology
Contract award will be based on the submission of the Most Economically Advantageous Tender (MEAT), assessed using a relative evaluation methodology. Following completion of the evaluation process, including consideration of any clarifications requested by the Buyer, compliant Tenders will be ranked in order of their final overall scores.
Suppliers were required to submit their Tender through the Portal using two separate envelopes:
Technical Envelope
The Technical Envelope contained responses to the technical and quality evaluation questions. These responses were evaluated in accordance with the published scoring methodology to determine each Supplier's overall Quality Score.
Commercial Envelope
The Commercial Envelope contained the completed Contract Cost Register (CCR). Only Tenders meeting the minimum requirements of the Technical Evaluation progressed to Commercial Evaluation. Suppliers were required to complete all mandatory sections of the CCR to be considered compliant and eligible for further evaluation.
The Commercial Evaluation assessed two pricing components:
Total Contract Value - weighted at 25% of the overall evaluation score; and
Intervention Package Cost - weighted at 5% of the overall evaluation score.
The evaluation weighting applied to the competition was:
Technical (Quality) Evaluation: 70%
Commercial (Price) Evaluation: 30%
The final overall score for each Tender was calculated by combining the weighted Quality Score and the weighted Price Score. Compliant Tenders were then ranked in descending order, with the highest-ranked Tender identified as the Most Economically Advantageous Tender.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0655ca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068844-2026
Current Stage
Award
All Stages
Planning, Award

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

80521000 - Training programme services

Notice Value(s)

Tender Value
£6,600,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£4,810,250 £1M-£10M

Notice Dates

Publication Date
21 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
12 Jun 2026Expired
Award Date
2 Jul 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Department for Work & Pensions
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9NA
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Social Finance Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...