Planning

Service Desk

FOOD STANDARDS AGENCY

This public procurement record has 1 release in its history.

Planning

17 Feb 2026 at 15:23

Summary of the contracting process

The Food Standards Agency, a central government public authority in the United Kingdom, is initiating a procurement process for a Service Desk under the industry category of information technology services. The procurement process is currently at the planning stage, with key upcoming dates including a supplier engagement event scheduled for 6th March 2026 and a Teams meeting with suppliers on the Technology Services 4 Lot 3a set for 20th February 2026. The procurement involves services above threshold values and is located in York, with a contract period beginning on 1st September 2026 and potentially extending until 31st August 2030.

This tender represents a significant opportunity for businesses specialising in information technology services, particularly small and medium-sized enterprises (SMEs) that are suitable according to the lot specifications. Engaging in the pre-market discussion could allow suppliers to align their offerings with the evolving requirements of the Service Desk, presenting growth prospects through a long-term contract with renewal options. Companies adept in technology services who can deliver innovative solutions tailored to the Food Standards Agency's needs are encouraged to participate and potentially expand their business footprint in the public sector.

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Notice Title

Service Desk

Notice Description

We would like to invite suppliers on Technology Services 4 Lot 3a to a Pre-market Engagement via Microsoft Teams to discuss requirement for a new Service Desk contract. The scope of the requirements may be further reviewed after this meeting, following your feedback. The Teams meeting is scheduled on Friday 20th February at 10:00am for one hour for suppliers on the lot.

Planning Information

Event information sent to participants

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065657
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/014435-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
15 Mar 20263 weeks to go
Award Date
Not specified
Contract Period
31 Aug 2026 - 31 Aug 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FOOD STANDARDS AGENCY
Contact Name
Not specified
Contact Email
fsa.commercial@food.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
YORK
Postcode
YO1 7PR
Post Town
York
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
Not specified

Local Authority
York
Electoral Ward
Guildhall
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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