Award

Lift Autodiallers (Corporate and Housing)

SHEFFIELD CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

16 Mar 2026 at 09:26

Award

04 Mar 2026 at 15:37

Award

18 Feb 2026 at 10:19

Summary of the contracting process

Sheffield City Council has awarded a contract for lift autodiallers as part of the shift to digital technology within its Housing and Corporate buildings. This initiative addresses the transition from analogue lines, which are becoming obsolete, to ensure uninterrupted operations of lift emergency communication systems. Classified under lift-maintenance services and installation services of communication equipment, the location for delivery is Sheffield, United Kingdom. The procurement process was completed through a direct award after unsuccessful bids in an open procurement process. This contract was signed on 16 March 2026 and runs until 1 February 2029, with an overall contract value of £310,180.8.

This tender offers significant opportunities for businesses involved in digital communication technologies, particularly those specialising in lift maintenance and installation services. Small and medium-sized enterprises, such as Safeline Group UK Limited based in Sidcup, have been successful in securing the contract, demonstrating the viability for SMEs to compete in this sector. The transition to digital communication systems in lift services is crucial for compliance and safety, presenting a growth opportunity for businesses capable of delivering innovative solutions in line with evolving technological standards.

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Notice Title

Lift Autodiallers (Corporate and Housing)

Notice Description

As the digital switchover approaches, it is crucial to transition analogue phone lines in passenger lifts within Sheffield City Council's Housing and Corporate buildings to digital technology. Analogue lines are becoming obsolete with the shift to digital communications and telecommunication providers within the UK are starting to switch these analogue lines off. This produces risk to the Council as it will result in potential service disruptions for lift emergency communication systems. These systems are vital for safety, as they allow for quick communication in the event of an emergency.

Procurement Information

The open procurement route (OCID: ocds-h6vhtk-0548ef) under PA2023 legislation resulted in two supplier bids, both non-compliant as missing key information. Opportunity for both suppliers to submit this information was provided but to no avail. The tenderers therefore were non-compliant with the procedural requirements of the tender documentation, specifically: * Point 7 of Section 19 of the Procurement Act 2023 * Point 11 of Section 19 of the Procurement Act 2023 Under PA2023 legislation, the Authority has grounds to directly appoint a contractor once a tender has legitimately failed. A Procurement Termination Notice was therefore published, ending that procurement activity. Safeline Group UK Limited were not apart of this original procurement exercise and were sent the tender documentation for completion which were evaluated on Cost/Quality as per the original procurement. The outcome of the evaluation placed them as a preferred supplier for this project. The FTS website would not allow for us to link this notice with the original procurement OCID - ocds-h6vhtk-0548ef. Advice from Cabinet Office was to publish this as a standalone Transparency Notice making reference to the previous failed procurement.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0656c0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023298-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

51 - Installation services (except software)


CPV Codes

50750000 - Lift-maintenance services

51300000 - Installation services of communications equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£258,484 £100K-£500K
Contracts Value
£258,484 £100K-£500K

Notice Dates

Publication Date
16 Mar 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Feb 20261 months ago
Contract Period
16 Mar 2026 - 1 Feb 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

SAFELINE GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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