Planning

Tourist Tax Collection Solution

GREATER LONDON AUTHORITY (GLA)

This public procurement record has 1 release in its history.

Planning

20 Feb 2026 at 15:53

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Greater London Authority (GLA), in conjunction with Transport for London (TfL), is spearheading the planning stage of a procurement process titled "Tourist Tax Collection Solution." The initiative focuses on creating a digital infrastructure for a prospective London-wide Overnight Visitor Levy, aiming to enhance the city's visitor economy sustainably. Businesses are invited to engage via Market Sounding Questionnaires, with responses due by 23rd March 2026. This procurement falls under the services category with significant emphasis on software packages and financial and insurance services, and is to be implemented in the UK region by a public authority within central government.

This tender presents a robust growth opportunity for businesses specialising in municipal taxation technologies, lodging tax automation, visitor management systems, and payment infrastructure. Innovative firms with a track record in these domains can utilise their expertise to inform and potentially lead the development of this solution. The procurement process aims to gather insights and assess capabilities in anticipation of formal tendering, offering a strategic opening for companies to establish a foothold in a critical civic project intended to maintain London's status as a prominent international destination.

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Notice Information

Notice Title

Tourist Tax Collection Solution

Notice Description

Transport for London (TfL), on behalf of the Greater London Authority (GLA), are conducting a Preliminary Market Engagement process to engage with innovative, forward thinking suppliers who can help shape the digital backbone of a potential London wide Overnight Visitor Levy ("Tourist Tax"). We are seeking partners with the vision and capability to deliver modern, efficient, tech enabled solutions covering collection, administration, enforcement, and reporting. This is a unique opportunity to help design a system that supports London's global visitor economy while ensuring fairness, transparency, and operational excellence. We would appreciate suppliers feedback in the form of responses to our Market Sounding Questionnaire (MSQ). The MSQ primary focus is to understand market capabilities and interest, identify proven international models, assess technical approaches, and inform a future competitive procurement process. Suppliers with experience in municipal taxation systems, lodging tax automation, visitor management platforms, payment infrastructure, or similar service domains are invited to respond.

Planning Information

The current stage of engagement is in the form of written responses to this notice through an Market Sounding Questionnaire (MSQ) document. Please reach out to ShantiniDoraisingam@tfl.gov.uk to obtain a copy of the MSQ document. The questionnaire contains a set of questions which will help TfL inform our future strategy. The engagement process may advance into one-to-one in person or virtual meetings with suppliers to gain further information, from both a buyer and supplier perspective. Both clarification questions and responses should be submitted via email to ShantiniDoraisingam@tfl.gov.uk and Gareth.Young@london.gov.uk; a full timeline for this stage of the Preliminary Market Engagement process can be found within the MSQ.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065990
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/015804-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

66 - Financial and insurance services

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

66000000 - Financial and insurance services

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20263 days ago
Submission Deadline
Not specified
Future Notice Date
23 Mar 20264 weeks to go
Award Date
Not specified
Contract Period
1 Jan 2027 - 1 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GREATER LONDON AUTHORITY (GLA)
Additional Buyers

TRANSPORT FOR LONDON

Contact Name
Not specified
Contact Email
gareth.young@london.gov.uk, shantinidoraisingam@tfl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E16 1ZE
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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