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Out of Hours GP Services and 111 Helpline IUCS

NHS Cornwall and the Isles of Scilly Integrated Care Board

This public procurement record has 2 releases in its history.

TenderUpdate

05 Mar 2026 at 10:52

Tender Notice
Award

20 Feb 2026 at 16:37

Award Notice
Summary of the contracting process

The procurement process for the "Out of Hours GP Services and 111 Helpline IUCS" has been completed by NHS Cornwall and the Isles of Scilly Integrated Care Board, located in Cornwall, United Kingdom. The contract falls under the health services industry category and utilises the Provider Selection Regime governed by the Health Care Services Regulations 2023. It specifically targets services provided outside regular working hours including telephone triage and treatment centre services. The procurement method employed was a direct award without prior publication of a call for competition. The contract was officially awarded on 5th March 2026, with the service scheduled to commence on 1st April 2026 and run until 31st March 2029, valuing at £48,206,946 over three years, expandable by 25% to a maximum value of £53,643,702.51.

This tender provides significant business growth opportunities for providers adept in health services, particularly those with capabilities in delivering out-of-hours care efficiently and innovatively. Businesses focusing on health service integration, collaboration, and sustainability, as well as those prioritising social value and reducing health inequalities, stand to gain. The contract encourages quality and innovation, making it suitable for large-scale entities such as Kernow Health CIC, the awarded supplier, which can support the contractual requirements effectively in the Cornwall region.

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Notice Information

Notice Title

Out of Hours GP Services and 111 Helpline IUCS

Notice Description

Out of Hours GP Services and 111 Helpline IUCS

Lot Information

Lot 1

The aim of the assessment is to identify Cornwall 111 Integrated Urgent Care Service (IUCS) provides 24/7 telephone triage cover as well as Home Visiting and Treatment Centre services on weekday evenings, overnight and all day at weekends (the out of hours period). On Bank Holidays, an additional 300 hours of clinical cover is provided. In addition to this, the service supports the wider CIOS health and care system with a significant number of initiatives focused on admission avoidance such as Ambulance/ED/MIU validations, ITK link, Falls and Right Care Car.

Contract dates: 01/04/2026 - 31/03/2029 (3years)
3 Year Contract Value: PS48,206,946.00

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 20/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0659a4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019796-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£53,643,702 £10M-£100M

Notice Dates

Publication Date
5 Mar 20265 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Feb 20266 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Cornwall and the Isles of Scilly Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CORNWALL
Postcode
PL31 2FR
Postcode Area
Plymouth
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK30 Cornwall and Isles of Scilly
Local Authority
Cornwall
Electoral Ward
Lanivet, Blisland & Bodmin St Lawrence
Westminster Constituency
North Cornwall

Supplier Information

Number of Suppliers
1
Supplier Name

Kernow Health CIC

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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