Planning

Adult Advocacy service

BOROUGH OF TELFORD & WREKIN

This public procurement record has 1 release in its history.

Planning

24 Feb 2026 at 08:42

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process initiated by the Borough of Telford & Wrekin involves the upcoming tender for an "Adult Advocacy service." This tender is currently at the planning stage, and an engagement event is scheduled for 1 April 2026. Interested parties can secure their tickets via the provided Eventbrite link. The procurement falls within the industry category of guidance and counselling services, as well as other community, social and personal services, with an expected start date of 1 October 2026. The main procurement category is services, and the tender is designated under a 'light touch regime.' The Council seeks to consolidate several independent advocacy requirements into a single contract to streamline processes and ensure consistent service delivery across Telford, Shropshire (UKG21 region). The total estimated contract value is £570,000 GBP, with services expected to continue until at least 30 September 2031, and the potential for renewal thereafter.

This tender presents substantial business growth opportunities, particularly for small- and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Businesses with expertise in social services, advocacy, and counselling can benefit from economies of scale and streamlined processes by participating either as a single provider or in a consortium. The requirement to adapt to new legislation, such as the Liberty Protection Safeguards (LPS), challenges businesses to innovate and develop their workforce, positioning them as leaders in advocacy services. The prospect of delivering a cohesive advocacy service package creates avenues for expansion and strengthened service delivery, ensuring individual empowerment and social justice in the Telford & Wrekin region.

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Notice Information

Notice Title

Adult Advocacy service

Notice Description

Telford & Wrekin Council is seeking a Provider to support the Council to fulfil its duty with regard to the provision of non-instructed advocacy. The service is for eligible people aged 16+ who have been judged to have substantial difficulty or lack the capacity to engage with processes relating to their care, health and support services, or in deprivation of liberty situations, and do not have an appropriate individual (i.e. family member) to represent them. The ultimate goal of the service is to encourage empowerment in order that Individuals rights are secured, help them to make choices, promote the individual's well-being and ensure that their wishes are taken fully into account. In so doing, the service will promote social inclusion, equality and social justice. The tender brings together several Independent Advocacy requirements into a single contract to cover the following: * Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS) and Relevant Individual's Representative (RPR); * Care Act Independent Advocacy and * Independent Health Complaints Advocacy Service Note: Advocacy under the Independent Mental Health Act (IMHA) is not included as this is commissioned jointly with Shropshire County Council. The benefits of this approach include: * A single contact point with one telephone number to enable ease of access to the service. * Ensures a knowledgeable individual answers the telephone and deals with queries efficiently. * A consistent service with streamlined processes. * The opportunity to have the same advocate where more than one type of advocacy provision is required. * To reduce duplication and improve service delivery. A single Provider, or consortium of Providers may tender for this service but must operate a uniform and consistent service delivery process as well as offer economies of scale. The Service Provider will be required to operate the service within an environment where new legislation, Court judgements and new processes will impact on service delivery. The Liberty Protection Safeguards (LPS) is to be introduced during the operation of this service, and the Provider will implement new working practices and workforce development as necessary to meet the requirements.

Planning Information

An engagement event will be held on 1 April 2026 starting at 14:30. Please follow the link to secure your ticket. Tickets are restricted to 3 per organisation. https://www.eventbrite.co.uk/e/adult-advocacy-market-engagement-event-tickets-1983853072945?aff=oddtdtcreator

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065aa5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016301-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85312300 - Guidance and counselling services

85312310 - Guidance services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£570,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Feb 20265 days ago
Submission Deadline
Not specified
Future Notice Date
16 Apr 20262 months to go
Award Date
Not specified
Contract Period
30 Sep 2026 - 30 Sep 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BOROUGH OF TELFORD & WREKIN
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD, SHROPSHIRE
Postcode
TF3 4JA
Post Town
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLG21 Telford and Wrekin
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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