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Adult Statutory Advocacy Services

Borough of Telford & Wrekin

This public procurement record has 3 releases in its history.

Award

07 Jul 2026 at 09:00

UK6 - Contract Award Notice
Tender

16 Apr 2026 at 13:57

UK4 - Tender Notice
Planning

24 Feb 2026 at 08:42

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Borough of Telford & Wrekin has initiated a public procurement process for the provision of Adult Statutory Advocacy Services, which aims to deliver non-instructed advocacy to individuals over the age of 16 who have difficulty or lack the capacity to engage with care, health, and support services processes. The contract encapsulates services such as Independent Mental Capacity Advocacy (IMCA), Care Act Independent Advocacy, and Independent Health Complaints Advocacy Service. This initiative is part of a framework to consolidate multiple advocacy requirements into a single contract. The procurement follows an open method, with the procurement stage now complete. The contract was awarded on 6th July 2026 to POHWER, a large-scale supplier based in Stevenage, and the services will be provided primarily within the UKG21 region, including Telford, Shropshire. The contract period begins on 1st October 2026 and is scheduled to run until 31st March 2031, with potential renewal options extending up to 2032.

This opportunity represents significant business growth potential for organisations involved in health and social work services, particularly those offering guidance and counselling services. Enterprises capable of delivering comprehensive advocacy services and those with the capacity to adapt to legislative changes, such as the introduction of Liberty Protection Safeguards, will find this tender appealing. The contract encourages a unified and efficient service delivery, presenting an opportunity for providers to streamline processes and achieve economies of scale. Small to medium enterprises (SMEs) could particularly benefit from participating in similar tenders in the future, as this tender originally received bids from SMEs. The procurement also requires suppliers to be flexible in their approach to encompass new working practices, making it suitable for businesses that are adaptable and forward-thinking.

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Notice Information

Notice Title

Adult Statutory Advocacy Services

Notice Description

Telford & Wrekin Council is seeking a Provider to support the Council to fulfil its duty with regard to the provision of non-instructed advocacy. The service is for eligible people aged 16+ who have been judged to have substantial difficulty or lack the capacity to engage with processes relating to their care, health and support services, or in deprivation of liberty situations, and do not have an appropriate individual (i.e. family member) to represent them. The ultimate goal of the service is to encourage empowerment in order that Individuals rights are secured, help them to make choices, promote the individual's well-being and ensure that their wishes are taken fully into account. In so doing, the service will promote social inclusion, equality and social justice. The tender brings together several Independent Advocacy requirements into a single contract to cover the following: * Independent Mental Capacity Advocacy (IMCA), including Deprivation of Liberty Safeguards (DoLS) and Relevant Individual's Representative (RPR); * Care Act Independent Advocacy and * Independent Health Complaints Advocacy Service

Planning Information

An engagement event will be held on 1 April 2026 starting at 14:30. Please follow the link to secure your ticket. Tickets are restricted to 3 per organisation. https://www.eventbrite.co.uk/e/adult-advocacy-market-engagement-event-tickets-1983853072945?aff=oddtdtcreator

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065aa5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/063413-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85312300 - Guidance and counselling services

85312310 - Guidance services

85312320 - Counselling services

Notice Value(s)

Tender Value
£550,000 £500K-£1M
Lots Value
£550,000 £500K-£1M
Awards Value
£550,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 20261 months ago
Submission Deadline
19 May 2026Expired
Future Notice Date
16 Apr 2026Expired
Award Date
6 Jul 20261 months ago
Contract Period
1 Oct 2026 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Borough of Telford & Wrekin
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TELFORD, SHROPSHIRE
Postcode
TF3 4JA
Postcode Area
Telford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG21 Telford and Wrekin
Delivery Location
TLG21 Telford and Wrekin
Local Authority
Telford and Wrekin
Electoral Ward
Malinslee & Dawley Bank
Westminster Constituency
Telford

Supplier Information

Number of Suppliers
1
Supplier Name

POHWER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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