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TVFCS Command & Control

Oxfordshire County Council

This public procurement record has 3 releases in its history.

TenderUpdate

13 Mar 2026 at 16:53

UK4 - Tender Notice
TenderUpdate

02 Mar 2026 at 23:32

UK4 - Tender Notice
Tender

28 Feb 2026 at 21:59

UK4 - Tender Notice
Summary of the contracting process

Oxfordshire County Council, acting on behalf of the Thames Valley Fire Control Service, has initiated a procurement process for replacing the Command & Control system currently in use. The tender, titled "TVFCS Command & Control," falls under the IT services category and is vital for continuing statutory emergency response services across the Thames Valley region. The process is in the tender stage, utilising a Competitive Flexible Procedure. Key dates include an expression of interest deadline on 25th March 2026, with the contract expected to start on 19th October 2026. This procurement is significant for the tri-service collaboration between Oxfordshire, Buckinghamshire & Milton Keynes, and Royal Berkshire Fire Authorities, aiming for innovation and enhanced operational resilience.

This tender presents growth opportunities for businesses specialising in IT services, particularly those with experience in providing critical emergency service solutions. Companies that can deliver resilient and modern modular systems with capabilities aligned to blue light technical standards would be well-suited to compete. The total contract value is estimated at £11,000,000 with a potential 10-year term, including extensions. The Price per Quality Point (PQP) methodology ensures that quality delivery not compromised by low price alone. Businesses with proven technical competence in Command & Control solutions for emergency operations and robust financial capacity are encouraged to participate in this competitive tender process.

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Notice Information

Notice Title

TVFCS Command & Control

Notice Description

Thames Valley Fire Control Service (TVFCS) is initiating a Competitive Flexible Procedure procurement for the replacement of its Command & Control (C&C) system. TVFCS is a tri-service collaboration between Oxfordshire Fire & Rescue Service, Buckinghamshire Fire & Rescue Service, and Royal Berkshire Fire & Rescue Service. Oxfordshire County Council are undertaking this procurement on behalf of the other Fires Services. Since becoming operational in 2015, TVFCS has provided a critical shared emergency control room service, handling 999 calls and mobilising resources across the Thames Valley region, serving a population of approximately 2.5 million residents. The current C&C system (NEC Vision Computer Aided Dispatch (CAD) and DS3000 Integrated Communication Control System (ICCS)) is approaching end-of-life, with key infrastructure components due to become unsupported by 2029. The replacement project seeks to ensure continuity of statutory emergency response services, enhance operational resilience, and support future innovation through a modern, modular solution. Contract start date is targeted to be 19th October 2026 followed by a period of transition with a Service Commencement Date of no-later than 1/4/28 Pricing submitted must be for a 10year period commencing from a targeted contract start date of 19/10/26 and include the initial period of 7years + 3 optional extensions. All Stage 2 questions shall be evaluated using a Price per Quality Point PQP methodology which is further described in the ITT. For avoidance of doubt, Submitted Price means the total whole-life price for the full Contract Term, including any optional extensions, implementation, licences/subscriptions, support, hosting and dual running as specified in the pricing template. PQP shall be calculated to two decimal places using standard rounding. In the event of a tie, ranking will be determined by: (1) higher Total Quality Score; then (2) higher Core Quality score; then (3) lower Submitted Price. The Price per Quality Point (PQP) is calculated as: Submitted Price / Total Quality Score (TQS) = PQP

Lot Information

Lot 1

Renewal: The new TVFCS Command & Control contract will include optional extension periods to ensure long term service continuity and alignment with the operational requirements of the three Fire & Rescue Services. The initial contract term 7 years will be followed by 1+1+1 years extension options, enabling TVFCS to retain the supplier's solution beyond the core term where performance, value for money, and operational stability justify continuation. These extensions provide flexibility while ensuring the Authority retains full commercial control throughout the contract lifecycle.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065ee8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/023212-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£11,000,000 £10M-£100M
Lots Value
£11,000,000 £10M-£100M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
13 Mar 20266 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
19 Oct 2026 - 18 Oct 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Oxfordshire County Council
Additional Buyers

Buckinghamshire & Milton Keynes Fire Authority

Royal Berkshire Fire Authority

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
OXFORD
Postcode
OX1 1ND
Postcode Area
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Local Authority
Oxford
Electoral Ward
Osney & St Thomas
Westminster Constituency
Oxford West and Abingdon

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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