This public procurement record has 2 releases in its history.

TenderUpdate

19 Jun 2026 at 09:43

Award

02 Mar 2026 at 10:11

Summary of the contracting process

The NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) has awarded a contract for bereavement support services to Cruse Bereavement Care. This procurement, concerned with health services, falls under the Provider Selection Regime (PSR) and was conducted through a direct award process by the NHS South, Central and West Commissioning Support Unit. The contract commenced on 1st April 2026 and runs until 31st March 2029, with a total value of £176,580. The services will be delivered across Bristol, North Somerset, and South Gloucestershire, focusing on the emotional and psychological support of individuals experiencing grief.

This tender presents significant opportunities for businesses skilled in offering specialised health services, particularly those experienced in mental health and bereavement support. Companies with expertise in community health interventions, training, and volunteer management would find this contract an excellent fit. The direct selection of an existing provider highlights the importance of established relationships and proven service quality, providing growth opportunities for businesses that can demonstrate strong collaborative capabilities and innovative service delivery models in health and social care sectors.

How relevant is this notice?

Notice Title

BNSSG ICB - CRUSE Bereavement Support

Notice Description

Cruse Bereavement Care provides emotional and psychological support to children, young people and adults experiencing grief across Bristol, North Somerset and South Gloucestershire. The service aims to help people understand and manage their bereavement, recognising that while many adjust without specialist help, some are at increased risk of physical or mental health difficulties and benefit from structured support. Cruse operates through trained volunteers who undergo rigorous selection, accredited training and ongoing supervision. Individuals self-refer and begin with an initial contact and an assessment to determine their needs and the most suitable form of support. Available interventions include telephone support, group information sessions, drop-in groups, one-to-one bereavement support, occasional therapeutic groups and limited specialist support for children and young people. The service works closely with other local organisations to ensure clear care pathways and appropriate signposting

Lot Information

Lot 1

Direct Award C has been used for the award of this contract. The existing provider is satisfying the original contract and will likely satisfy the proposed new contract. The services provided are the service specification are not changing considerably. Cruse Bereavement Care provides emotional and psychological support to children, young people and adults experiencing grief across Bristol, North Somerset and South Gloucestershire. The service aims to help people understand and manage their bereavement, recognising that while many adjust without specialist help, some are at increased risk of physical or mental health difficulties and benefit from structured support. Cruse operates through trained volunteers who undergo rigorous selection, accredited training and ongoing supervision. Individuals self-refer and begin with an initial contact and an assessment to determine their needs and the most suitable form of support. Available interventions include telephone support, group information sessions, drop-in groups, one-to-one bereavement support, occasional therapeutic groups and limited specialist support for children and young people. The service works closely with other local organisations to ensure clear care pathways and appropriate signposting. NHS Bristol, South Gloucestershire and North Somerset ICB intent to award this contract to an existing provider following Direct Award Process C. The contract has been awarded for the period 01/04/2026 - 31/03/2029 This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (ICB) and Gloucestershire ICB are currently working together in a formal "clustering" arrangement to prepare for their merger into a single, new organisation (name to be confirmed), effective from 1st April 2027.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 12th March 2026(8 working days following publication of intention to award notice). This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-065f1b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057861-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£176,580 £100K-£500K

Notice Dates

Publication Date
19 Jun 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 6AG
Postcode Area
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK11 Bristol, City of, TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire

Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

Cruse Bereavement Support

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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