Planning

Money Management & Money Advice for Council Tenants

BRIGHTON AND HOVE CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

10 Mar 2026 at 16:04

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

Brighton and Hove City Council is in the planning stage of re-procuring its services related to Money Management and Money Advice for Council Tenants. The procurement is divided into two lots: Lot 1 covers Money Management, with a contract value of £750,000 excluding VAT, and Lot 2 is focused on Money Advice for Council Tenants and Leaseholders, valued at £100,000 excluding VAT. The engagement process with the market aims to refine requirements, and interested parties are encouraged to respond to questionnaires by 30th March 2026 to explore opportunities on these services. The procurement method involves a competitive flexible procedure, targeting the services industry, particularly those providing health and social work services within the UKJ21 region. The procurement aligns with sub-central governmental needs, and the anticipated contract start date is 1st April 2027.

This tender presents a strategic opportunity for organisations capable of providing comprehensive financial management and support services. Businesses with expertise in handling complex client needs, including mental health issues, learning disabilities, and substance misuse, would be well-suited to compete. SMEs and voluntary, community and social enterprises (VCSEs) are particularly encouraged to engage, given the Council's emphasis on personal and trauma-informed support. With the extensive market engagement process underway, companies specialising in delivering financial outcomes such as maximising benefit entitlements and resolving personal debts will find avenues for significant growth and partnership with the council, potentially benefiting from the ongoing services operated by external providers and aligning with Financial Conduct Authority regulations.

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Notice Information

Notice Title

Money Management & Money Advice for Council Tenants

Notice Description

This contract will be divided into 2 Lots: Money Management and Money Advice for Council Tenants Interested parties may apply for Lot 1 or Lot 2, or both Lots 1 and 2 Description of the Services Lot 1 - Money Management Brighton and Hove City Council (the Council) is seeking to re-procure its money management support service. The money management contract manages the money of individuals who lack the capacity to manage their own money and have no family or friends who are able to act on their behalf. The service acts as an appointee, deputy or agent receiving an individual's benefits, paying their bills, delivering cash and supporting them to make large purchases. The service also supports with debt and benefit applications, ensuring individuals are maximising their income. Those supported under the contract have a range of support needs, including learning disabilities, mental health needs, dementia, physical health needs and high substance use. The service also provides subsistence funds for those with No Recourse to Public Funds. The service is currently operated by an external provider and we anticipate that TUPE regulations would apply in relation to staff currently employed within the service, including associated pension requirements. We are undertaking engagement with the market to help further refine our requirements and approach and welcome responses to the questionnaire included in this notice. Please see current details of services below. Staffing is subject to change - details would be confirmed in the tender. The Current Service: Service Management 1.5 FTE (3 staff) Finance 1.5 FTE (4 staff) Money Support Workers 4.2 FTE (8 Staff) Money Advisor 3.1 FTE (9 staff) Advice & Duty Supervision 1.2 FTE (2 staff) Reception 1.1 FTE (3 staff) The Service supports 255 individuals with the following primary support needs (although many individuals will have more than one support need). Primary Support Need % of Service Users Learning Disability 33% Physical Support 32% Mental Health 22% NRFP Assistance 8% Sensory Support 2% Memory and Cognition 2% High Substance Use 1% The service currently operates both in-person appointments and a drop-in facility during office hours in central Hove. They offer a cash delivery and cash collection services, and pre-paid cards. The service has permission of the Financial Conduct Authority to carry out regulated financial activities and operates IT systems and independent auditing to ensure individuals' money is held safely and in line with regulations. Lot 1 value: PS750,000 (exc. VAT) The Council is planning to procure a single supplier to deliver this part of the contract (Lot 1), through a competitive flexible procurement procedure. Please note that this is not a tender process. The Council is currently undertaking preliminary research and this process does not constitute an offer of contract from either party. Lot 2 - Money Advice for Council Tenants & Leaseholders The Council is exploring market capacity and capability to deliver a service that supports tenants, both in secure and temporary accommodation, and leaseholders who are experiencing debt problems, benefit issues, or reduced household income. The service aims to: * Help tenants resolve personal debt and budgeting challenges * Maximise benefit entitlement and household income * Prevent rent arrears, mortgage debt, council tax debt, and homelessness * Maximise income recovery for the council * Provide person-centred, trauma-informed support Some service users may have complex needs, including mental health issues, learning disability, alcohol/substance misuse and physical health issues. The requirement is for a service with two key elements * Triage and support - to provide rapid assessment of service user needs followed by short-term intervention if necessary * Casework - to support service users requiring more than short-term intervention. The service is currently operated by an external provider, supporting Council tenants and leaseholders. We are undertaking engagement with the market to help refine the requirement and welcome responses to the questionnaire included in this notice. The Current Service * 2 FTE qualified debt and money advisers The service supported 325 residents in 2024/25, delivering financial outcomes totalling PS907,482, primarily through benefit gains and insolvency solutions. The service operates both in person appointments at offices based in the city and a remote service primarily delivered by telephone. The service has permission of the Financial Conduct Authority to carry out regulated financial activities. Lot 2 value: PS100,000 (exc. VAT) The Council is planning to procure a single supplier to deliver this part of the contract (Lot 2), through a competitive flexible procurement procedure. Please note that this is not a tender process. The Council is currently undertaking preliminary research and this process does not constitute an offer of contract from either party. TOTAL CONTRACT VALUE INCLUDING EXTENSIONS PS4,250,000 (Lots 1 and 2)

Planning Information

Engagement process We are undertaking engagement with the market to help further refine our requirements and approach, and welcome responses to the questionnaires included below. There are separate questionnaires included for Lot 1 and Lot 2, and each should be returned to separate email addresses (details below): Lot 1 - Money Management Please provide responses to the questionnaire below and return via email to jenny.knight@brighton-hove.gov.uk by 30th March 2026. 1) Would you be interested in bidding for the Brighton & Hove Money Management Service? 2) If not, what would prevent you from bidding? 3) If you would like to bid for the service, what barriers do you think you might have in either bidding or delivering the service? 4) Are there any aspects in relation to the local office base which you would want the Council to consider? 5) Is there a different way of operating the Brighton & Hove Money Management Service which you think the Council should consider? 6) Is there anything else you would like to add / feedback? Lot 2 - Money Advice for Council Tenants & Leaseholders Please provide responses to the questionnaire below and return via email to shah.rahman@brighton-hove.gov.uk by 30th March 2026. 1) Would your organisation be interested in bidding for the Money Advice Service for tenants, including council tenants, temporary accommodation residents, and/or leaseholders? Please indicate which groups you could support. 2) If your organisation would not be interested in bidding, what are the main reasons or constraints preventing participation? 3) If your organisation would be interested in bidding, what challenges or barriers do you anticipate in the bidding process or in delivering the service? 4) What challenges or barriers do you foresee in delivering a trauma informed service approach within this contract? 5) Are there alternative delivery models or approaches for the Money Advice Service that you believe the council should consider? 6) What engagement methods do you think are the most effective for ensuring the service is fully accessible, including those for whom written or spoken English is a barrier, for those that are digitally excluded, and those who have a disability or sensory impairment? 7) In your view, what opportunities exist to help reduce council related debts, particularly rent arrears and council tax debt, through this service? Any clarification questions should be sent to the appropriate email address above.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0666a0
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/021467-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£4,250,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Mar 20264 days ago
Submission Deadline
Not specified
Future Notice Date
1 Jul 20264 months to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRIGHTON AND HOVE CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HOVE
Postcode
BN3 3BQ
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ21 Brighton and Hove
Delivery Location
TLJ21 Brighton and Hove
Local Authority
Brighton and Hove
Electoral Ward
Central Hove
Westminster Constituency
Hove and Portslade

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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