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CCTV Maintenance Services

University of Ulster

This public procurement record has 3 releases in its history.

Award

24 Jul 2026 at 14:22

UK7 - Contract Details Notice
Award

10 Jun 2026 at 12:50

UK6 - Contract Award Notice
Tender

27 Mar 2026 at 10:13

UK4 - Tender Notice
Summary of the contracting process

The University of Ulster procured CCTV maintenance services across all its campuses in Northern Ireland. The requirement covers planned preventative and comprehensive maintenance, including normal wear and tear and supplier-caused damage, together with non-comprehensive maintenance and unscheduled repair call-outs for vandalism, accidental damage and misuse. The supplier must update CCTV software and licences, adjust or relocate camera fields of vision, and replace, install and commission cameras and associated equipment such as monitors, recording equipment and batteries. The scope also includes training University and associate staff in the correct use of CCTV systems. This is a security equipment repair and maintenance service, including closed-circuit television services.

The procurement is complete and was run as a single-lot open procedure. The estimated value was £247,000 excluding VAT (£296,400 including VAT). The contract was awarded to Advanced Overwatch Limited on 9 June 2026 for £233,893.72 excluding VAT (£280,672.46 including VAT), and signed on 24 July 2026. The contract runs from 1 August 2026 to 31 July 2030, with extensions of up to 48 months, allowing a maximum end date of 31 July 2034. The University may also purchase additional CCTV maintenance if systems are added. Three bids were received. Evaluation weighted commercial submission at 60% and quality submission at 40%; economic and technical selection criteria applied. The contract is suitable for SMEs.

This opportunity indicates sustained demand from a university with CCTV systems distributed across multiple campuses, requiring one provider to deliver a consistent service and manage the contract at scale. A credible future competitor would need practical expertise in CCTV maintenance, fault diagnosis, repair call-outs, equipment replacement, installation and commissioning. Capability should extend to planned preventative maintenance, software and licence updates, camera repositioning and staff training. Suppliers should be able to support both routine and damage-related work, including vandalism, accidental damage and misuse, while maintaining service across multiple sites. The evaluation shows that competitive pricing matters, but quality accounts for a substantial part of the decision, so demonstrable technical competence, responsive delivery and reliable contract management would be important.

How relevant is this notice?

Notice Information

Notice Title

CCTV Maintenance Services

Notice Description

The Supplier shall provide CCTV Maintenance Services to the University to provide: * CCTV equipment Maintenance Services on all campuses. * Planned Preventative Maintenance (PPM) and Comprehensive maintenance for normal tear and tear; and damage caused by the Supplier. * Non-Comprehensive maintenance including equipment. * Non-scheduled call outs for repairs and equipment replacement for non-normal wear and tear which are not the fault of the Supplier including vandalism, accidental damage and misuse. * Updating of software and licences. * Readjustment and relocation of cameras field of vision. * Replacement of existing cameras and associated equipment including monitors, recording equipment, batteries; including installation and commissioning of replacement equipment. * Training University staff and Associate staff on correct usage of CCTV systems.

Lot Information

Lot 1

Options: The option to procure additional CCTV Maintenance Services where extra CCTV systems are added over the life of the contract at any University campus. ADDITIONAL INFORMATION In the event that the Contract is terminated prior to expiry of the proposed initial four (4) year contract period, the University reserves the right (but shall not be obliged) in that instance to offer the second ranked most advantageous Supplier from this Competition (second ranked Supplier), the opportunity to enter into a replacement contract with the University on the basis of the same contract terms, rather than undertaking a re-procurement exercise at that point. Any replacement contract entered into will be for the remaining unexpired initial contract period, with the same ability for the University to extend by a further period or periods of up to 48 months. Entry into any replacement contract with the second ranked Supplier shall be subject to that second ranked Supplier's offer (including its tender pricing) remaining unchanged from that originally proposed at the tender return deadline. In the event that either: (a) the second ranked Supplier is unable or unwilling to stand over its original tender offer to the University; or (b) the second ranked Supplier is unable or unwilling to enter into a replacement contract with the University on the basis of the same contract terms; or (c) the second ranked Supplier declines the opportunity to enter into a replacement contract with the University for any reason, then the University reserves the right to approach the next highest ranking most advantageous Supplier from this Competition in turn on the same basis. This process may, at the University's discretion, continue until all ranked Suppliers have been exhausted or the University decides, at its sole discretion, to undertake a re-procurement exercise.

Renewal: Initial term of 4 years with provision to extend for any periods up to and including 48 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067615
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/070336-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

92 - Recreational, cultural and sporting services

CPV Codes

50610000 - Repair and maintenance services of security equipment

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
£247,000 £100K-£500K
Lots Value
£247,000 £100K-£500K
Awards Value
£233,893 £100K-£500K
Contracts Value
£233,893 £100K-£500K

Notice Dates

Publication Date
24 Jul 20261 months ago
Submission Deadline
8 May 2026Expired
Future Notice Date
Not specified
Award Date
9 Jun 20263 months ago
Contract Period
1 Aug 2026 - 31 Jul 2030 4-5 years
Recurrence
2030-02-04

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of Ulster
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLERAINE
Postcode
BT52 1SA
Postcode Area
Northern Ireland
Country
Northern Ireland
Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN0C Causeway Coast and Glens
Delivery Location
TLN Northern Ireland
Local Authority
Causeway Coast and Glens
Electoral Ward
University
Westminster Constituency
East Londonderry

Supplier Information

Number of Suppliers
1
Supplier Name

ADVANCED OVERWATCH LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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