The Stour Academy Trust - Outsourced Cleaning Service

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-067855-2026-03-30T16:59:52+01:00",
    "date": "2026-03-30T16:59:52+01:00",
    "ocid": "ocds-h6vhtk-067855",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPRM-9434-VNYQ",
            "name": "PHP Law LLP",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPRM-9434-VNYQ"
            },
            "address": {
                "streetAddress": "Unit 3 The Brutus Centre Station Road Totnes",
                "locality": "Totnes",
                "postalCode": "TQ9 5RW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKK43"
            },
            "contactPoint": {
                "name": "Claire Jones",
                "email": "claire.jones@phplaw.co.uk"
            },
            "roles": [
                "procuringEntity",
                "processContactPoint"
            ],
            "roleDetails": "Tender process support"
        },
        {
            "id": "GB-PPON-PMTC-8298-GPDM",
            "name": "The Stour Academy Trust",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PMTC-8298-GPDM"
            },
            "address": {
                "streetAddress": "Park View, Sturry",
                "locality": "Canterbury",
                "postalCode": "CT2 0NR",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKJ44"
            },
            "contactPoint": {
                "name": "Tommy Cullen",
                "email": "tommy.cullen@stouracademytrust.org.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PMTC-8298-GPDM",
        "name": "The Stour Academy Trust"
    },
    "planning": {
        "noEngagementNoticeRationale": "The Trust did not carry out preliminary market engagement (PME) prior to tender publication to prepare for this procurement. Tenderers shall be aware that under the Act, the Trust is not obligated to carry out PME. The justification is that the requirements are not complex, or niche and the Contracting Authority already has an understanding of what they want the service to deliver and the market is known."
    },
    "tender": {
        "id": "STO01.08",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "The Stour Academy Trust - Outsourced Cleaning Service",
        "description": "This tender opportunity has been issued by The Stour Academy Trust (\"the Trust\"). The proposed contract will be for the provision of outsourced cleaning services to the Trust. The Trust is seeking to procure a cleaning contract for the delivery of cleaning services including daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and rest room spaces for all primary academies. It is the Trust's expectation that the successful Contractor shall be responsible for the operation of the cleaning function including employment and management of staff, supply of cleaning products, consumables, light equipment, and bin liners. The Trust will retain responsibility for payment of utilities and the operation and maintenance of cleaning equipment and facilities. The successful Contractor will provide an excellent quality cleaning service, which comply with the Government's cleaning-based standards for the education sector. The successful Contractor shall establish effective management and operational level communication systems at all levels regarding the cleaning service with the Trust. In addition, the provider will also be responsible for all legal, and health and safety requirements in delivering the services.",
        "status": "active",
        "items": [
            {
                "id": "LOT-0000",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "90919300",
                        "description": "School cleaning services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKJ4",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "LOT-0000"
            }
        ],
        "value": {
            "amountGross": 2160000,
            "amount": 1800000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "mainProcurementCategory": "services",
        "aboveThreshold": true,
        "coveredBy": [
            "GPA"
        ],
        "submissionMethodDetails": "https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=104173&TID100109345&B=",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed",
            "languages": [
                "en"
            ]
        },
        "tenderPeriod": {
            "endDate": "2026-05-18T11:00:00+00:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-05-10T23:00:00+00:00"
        },
        "awardPeriod": {
            "endDate": "2026-06-12T23:59:59+01:00"
        },
        "lots": [
            {
                "id": "LOT-0000",
                "status": "active",
                "value": {
                    "amountGross": 2160000,
                    "amount": 1800000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "quality",
                            "name": "Experience of Cleaning Service Contracts",
                            "numbers": [
                                {
                                    "number": 18,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "People",
                            "numbers": [
                                {
                                    "number": 4,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Health & Safety",
                            "numbers": [
                                {
                                    "number": 6,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Customer Care",
                            "numbers": [
                                {
                                    "number": 6,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Environment & Sustainability",
                            "numbers": [
                                {
                                    "number": 6,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Commercial Approach",
                            "numbers": [
                                {
                                    "number": 20,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "price",
                            "name": "Price Assessment",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "selectionCriteria": {
                    "criteria": [
                        {
                            "type": "economic",
                            "description": "a. Employer's (Compulsory) Liability Insurance* = [PS10m] b. Public Liability Insurance = [PS10m] c. Professional Indemnity Insurance = [PSN/A] d. Product Liability Insurance = [PSN/A]"
                        },
                        {
                            "type": "technical",
                            "description": "Provide details of up to three contracts to meet conditions of participation relating to technical ability set out in the relevant notice or procurement documents, in the education sector. To constitute a pass, at least two contract example provided shall be relevant to the requirement, with a sufficient level of detail that provides confidence in the Tenderer's established past experience in similar and relevant projects/contracts."
                        }
                    ]
                },
                "suitability": {
                    "sme": true
                },
                "contractPeriod": {
                    "startDate": "2026-08-01T00:00:00Z",
                    "endDate": "2029-07-31T23:59:59+01:00",
                    "maxExtentDate": "2031-07-31T23:59:59+01:00"
                },
                "hasRenewal": true,
                "renewal": {
                    "description": "3 years with the option of 2 further 1 year extensions (3 + 1 + 1)"
                },
                "hasOptions": true,
                "options": {
                    "description": "The Contractor shall note the following specific contract options relevant to this procurement: Additional schools being added to the Contract The cleaning operating model or cleaning hours may need to be adjusted to continue to deliver the service. Additional activities or services may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust."
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "029327-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/029327-2026",
                "datePublished": "2026-03-30T16:59:52+01:00",
                "format": "text/html"
            }
        ],
        "hasRecurrence": true,
        "recurrence": {
            "dates": [
                {
                    "startDate": "2030-12-02T23:59:59Z"
                }
            ]
        },
        "contractTerms": {
            "financialTerms": "The Contractor shall operate the Service efficiently and provide a commercial solution that offers best value to the Trust, proactively assessing where efficiencies can be made and discussing these and their cost benefits with the Trust. The Contractor shall submit invoices and associated documentation by email to the Head of Operations Invoicing will be monthly, in arrears from the end of the previous month. Where, during a monthly period, it has been identified, and agreed, that adjustments are required (in respect of service credits, additional works, errors or omissions), these will be taken account of within the invoice for the following month."
        },
        "riskDetails": "Compliance and Regulatory Risks: Failure to comply with regulations and standards can lead to legal penalties and increased liability. Regular updates to safety regulations may require ongoing adjustments to the contract and services provided. Operational Risks: Delays in response times for the provision of workers. Not being able to fullfil the bookings Financial Risks: Inaccurate cost estimates or underfunding can lead to incomplete or substandard service delivery. Vendor Risks: A Contractor may fail to meet contractual obligations or commit a material breach. Contractor may face operational or financial difficulties. Technological Risks: Outdated or incompatible technology can hinder the effectiveness of services. Cybersecurity threats to digital security systems can compromise sensitive information and system integrity. Communication Risks: Poor communication between the Contractor and the Trust can lead to misunderstandings and unmet expectations. Lack of clear protocols for reporting and addressing issues can delay resolution and increase risks."
    },
    "language": "en"
}