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The Stour Academy Trust - Outsourced Cleaning Service

The Stour Academy Trust

This public procurement record has 3 releases in its history.

Award

28 Jul 2026 at 11:24

UK7 - Contract Details Notice
Award

11 Jun 2026 at 16:58

UK6 - Contract Award Notice
Tender

30 Mar 2026 at 16:59

UK4 - Tender Notice
Summary of the contracting process

The Stour Academy Trust procured outsourced cleaning services for all its primary academies. The scope covered daily cleaning and deep cleaning outside term time across teaching, office, circulation and restroom areas. The appointed contractor is responsible for operating the cleaning service, employing and managing staff, supplying cleaning products, consumables, light equipment and bin liners, and meeting education-sector cleaning standards. It must also manage operational communications and comply with legal, health and safety requirements. The Trust retains responsibility for utilities and for operating and maintaining cleaning equipment and facilities. The buyer is The Stour Academy Trust, based at Park View, Sturry, Canterbury, and the services are delivered across its primary academy estate in the South East of England.

This procurement is complete: the contract was awarded to Town and Country Cleaners Limited and Town & Country Cleaning Limited on 11 June 2026, then signed on 28 July 2026. It used a single-lot open procedure. The awarded value is £1,800,000 excluding VAT, or £2,160,000 including VAT. The contract runs from 1 August 2026 to 31 July 2029, with two possible one-year extensions giving a maximum end date of 31 July 2031. The tender deadline was 18 May 2026, enquiries closed on 10 May 2026 and the award standstill ended on 23 June 2026. Evaluation weighted price at 40%, commercial approach at 20%, cleaning-contract experience at 18%, and the remaining quality criteria at 22%. Ten bids were received, with three reaching the final stage.

This award shows sustained demand from a multi-academy trust for a managed school-cleaning operation rather than a limited supply-only service. A credible future competitor would need experience delivering comparable cleaning contracts in the education sector, with up to three relevant examples demonstrating reliable performance. The requirement favours businesses able to recruit, manage and provide a full complement of trained cleaning staff, including personnel with enhanced DBS checks and induction, health and safety, and safeguarding training. Strong operational controls are important: bidders would need to manage chemicals and equipment lawfully, maintain service quality through joint audits, handle complaints, report key performance indicators and provide monthly management information. The successful operating model also needs flexibility to absorb additional schools, changes to cleaning hours and extra activities while maintaining clear communication and regulatory compliance.

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Notice Information

Notice Title

The Stour Academy Trust - Outsourced Cleaning Service

Notice Description

This tender opportunity was issued by The Stour Academy Trust (the Trust). The contract will be for the provision of outsourced cleaning services to the Trust. The Trust was seeking to procure a cleaning contract for the delivery of cleaning services including daily cleaning and out of term deep cleaning, for spaces including but not limited to teaching, office, circulation, and rest room spaces for all primary academies. It is the Trust's expectation that the successful Contractor shall be responsible for the operation of the cleaning function including employment and management of staff, supply of cleaning products, consumables, light equipment, and bin liners. The Trust will retain responsibility for payment of utilities and the operation and maintenance of cleaning equipment and facilities. The successful Contractor will provide an excellent quality cleaning service, which comply with the Government's cleaning-based standards for the education sector. The successful Contractor shall establish effective management and operational level communication systems at all levels regarding the cleaning service with the Trust. In addition, the provider will also be responsible for all legal, and health and safety requirements in delivering the services.

Lot Information

Lot LOT-0000

Options: The Contractor shall note the following specific contract options relevant to this procurement: Additional schools being added to the Contract The cleaning operating model or cleaning hours may need to be adjusted to continue to deliver the service. Additional activities or services may be required of the Tenderer which an additional payment will be agreed by the Tenderer and the Trust.

Renewal: 3 years with the option of 2 further 1 year extensions (3 + 1 + 1)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067855
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/071123-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90919300 - School cleaning services

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
£1,800,000 £1M-£10M
Awards Value
£1,800,000 £1M-£10M
Contracts Value
£1,800,000 £1M-£10M

Notice Dates

Publication Date
28 Jul 20262 months ago
Submission Deadline
18 May 2026Expired
Future Notice Date
Not specified
Award Date
11 Jun 20263 months ago
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
2030-12-02

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Stour Academy Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CANTERBURY
Postcode
CT2 0NR
Postcode Area
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ South East (England), TLJ4 Kent
Local Authority
Canterbury
Electoral Ward
Sturry
Westminster Constituency
Herne Bay and Sandwich

Supplier Information

Number of Suppliers
2
Supplier Names

Town and Country Cleaners Limited

TOWN & COUNTRY CLEANING LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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