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HomeLink Healthcare NNUH Virtual Ward Service

Norfolk and Norwich University Hospitals NHS Foundation Trust

This public procurement record has 2 releases in its history.

TenderUpdate

10 Aug 2026 at 10:21

Tender Notice
Award

31 Mar 2026 at 15:35

Award Notice
Summary of the contracting process

Norfolk and Norwich University Hospitals NHS Foundation Trust is buying continued and growing in-person healthcare visits for patients receiving care through the NNUH Virtual Ward. The service supports the NHS England and Norfolk and Waveney Integrated Care System strategy and consists of pre-purchased healthcare visits. Delivery is associated with the Trust in Norwich, Norfolk. This is a healthcare services requirement, covering the provision of patient-facing care rather than goods, construction or general consultancy. The existing service is being continued through an established provider arrangement. The relevant public-sector buyer is Norfolk and Norwich University Hospitals NHS Foundation Trust, whose address is on Colney Lane, Norwich.

The procurement has been awarded and the resulting contract is active. Homelink Healthcare Limited was selected for the virtual ward service, with the contract signed on 29 March 2026. The original six-month term ran from 30 March to 27 September 2026, with an original value of £384,020. An amendment changed the expiry date to 28 March 2027 and gave an estimated extension cost of £415,840. The award used a limited procedure under the Health Care Services (Provider Selection Regime) Regulations 2023, through a framework agreement and without prior publication of a competition. The stated rationale was an extension or repetition of an existing service. Price was the recorded evaluation criterion, and one bid was recorded.

This outcome indicates established demand for outsourced, patient-facing healthcare visits supporting a virtual ward operated by an NHS hospital trust. Suppliers best placed for a future requirement would be healthcare providers able to organise and deliver in-person visits reliably, support patients outside conventional hospital settings, and work within NHS service strategies and operational arrangements. Credibility would include demonstrable experience of delivering an existing or comparable virtual ward service, sufficient workforce and geographic capacity for growing patient requirements, and the ability to provide pre-purchased visits at a dependable scale. Experience of framework-based public-sector healthcare procurement and a clear, competitive pricing model would also be relevant, since the recorded award was made through a framework and assessed on price.

How relevant is this notice?

Notice Information

Notice Title

HomeLink Healthcare NNUH Virtual Ward Service

Notice Description

Continued and growing requirements for patients to receive 'in person' care as part of the NNUH Virtual Ward. This is aligned to the NHS England and Norfolk and Waveney ICS strategy.

Lot Information

Lot 1

This notice is for continued and growing requirements for patients to receive 'in person' care as part of the NNUH Virtual Ward. This is aligned to the NHS England and Norfolk and Waveney ICS strategy. It is for pre-purchased healthcare visits. This notice is confirmation of an award having been made based on a framework agreement and without competition. This is a 6 month contract and the value is PS384,020.00. The dates are between 30/03/2026 - 27/09/2026. This is an existing service and an existing provider.

Procurement Information

Extension of existing contract.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0679ac
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075587-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk and Norwich University Hospitals NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR4 7UY
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH53 Breckland and South Norfolk
Delivery Location
TLH15 Norwich and East Norfolk
Local Authority
South Norfolk
Electoral Ward
Cringleford
Westminster Constituency
South Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

HomeLink Healthcare

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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