Notice Information
Notice Title
MSK Physiotherapy AI Service
Notice Description
The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective.
Lot Information
Lot 1
The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective. The service is expected to deliver a readily available, comprehensive, end-to-end clinical pathway for both new and existing patients, functioning as a full alternative to traditional care pathways rather than as an adjunct, supplementary offering, or "waiting well" solution. The appointed supplier must be capable of taking full clinical and operational ownership and responsibility for the entire patient journey. This includes referral intake, diagnostic triage, clinical assessment, personalised treatment planning, treatment delivery, and discharge. The service delivered should be a hybrid model of digital/AI physiotherapist appointments plus virtual availability of HCPC registered physiotherapists employed by the contracted provider. Accordingly, the supplier must hold Care Quality Commission (CQC) registration to evidence strong clinical governance. In addition, the AI solution must be certified as a Class IIa medical device and be available 24/7 to support safe, timely triage and clinical diagnosis. The full specification, with the Authority's detailed requirements, can be requested by emailing the Trust Contact for this notice.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-067c67
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/031171-2026
- Current Stage
- Planning
- All Stages
- Planning
Procurement Classification
- Notice Type
- Planning Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Not specified
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85142100 - Physiotherapy services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Apr 2026Yesterday
- Submission Deadline
- Not specified
- Future Notice Date
- 3 May 20265 weeks to go
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Planned
- Lots Status
- Planned
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- KENT COMMUNITY HEALTH NHS FOUNDATION TRUST
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- ASHFORD
- Postcode
- TN25 4AZ
- Post Town
- Tonbridge
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ4 Kent
- Small Region (ITL 3)
- TLJ45 Mid Kent
- Delivery Location
- TLJ4 Kent
-
- Local Authority
- Ashford
- Electoral Ward
- Goat Lees
- Westminster Constituency
- Ashford
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-067c67-2026-04-02T18:55:15+01:00",
"date": "2026-04-02T18:55:15+01:00",
"ocid": "ocds-h6vhtk-067c67",
"description": "This notice is on behalf of the Kent Community NHS Health Foundation Trust (KCHFT), whom is the contracting authority. This is a Provider Selection Regime (PSR) intended approach notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015, nor the Procurement Act 2023 do not apply to this award.' It is the Authority's intention to award a contract following the most suitable provider process, under the provider selection regime (The Healthcare Services Regulations 2023). The award decision makers will be the Integrated MSK Services Head of Service, Associate Director for Planned Care, and Chief Finance Officer. It is anticipated that the initial term of the contract will be a 3-6 month pilot phase, followed by up to 3, optional 1 year extension.",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-067c67",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "MSK Physiotherapy AI Service",
"status": "planned",
"classification": {
"scheme": "CPV",
"id": "85142100",
"description": "Physiotherapy services"
},
"mainProcurementCategory": "services",
"description": "The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective.",
"lots": [
{
"id": "1",
"description": "The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective. The service is expected to deliver a readily available, comprehensive, end-to-end clinical pathway for both new and existing patients, functioning as a full alternative to traditional care pathways rather than as an adjunct, supplementary offering, or \"waiting well\" solution. The appointed supplier must be capable of taking full clinical and operational ownership and responsibility for the entire patient journey. This includes referral intake, diagnostic triage, clinical assessment, personalised treatment planning, treatment delivery, and discharge. The service delivered should be a hybrid model of digital/AI physiotherapist appointments plus virtual availability of HCPC registered physiotherapists employed by the contracted provider. Accordingly, the supplier must hold Care Quality Commission (CQC) registration to evidence strong clinical governance. In addition, the AI solution must be certified as a Class IIa medical device and be available 24/7 to support safe, timely triage and clinical diagnosis. The full specification, with the Authority's detailed requirements, can be requested by emailing the Trust Contact for this notice.",
"status": "planned"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UKJ4"
}
],
"relatedLot": "1"
}
],
"communication": {
"futureNoticeDate": "2026-05-04T00:00:00+01:00"
}
},
"parties": [
{
"id": "GB-NHS-RYY",
"name": "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST",
"identifier": {
"legalName": "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST",
"id": "RYY",
"scheme": "GB-NHS"
},
"address": {
"streetAddress": "Trinity House, 110/120 Upper Pemberton, Eureka Park, Kennington",
"locality": "Ashford",
"region": "UKJ4",
"postalCode": "TN254AZ",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Connor Hubbard",
"email": "connor.hubbard@nhs.net"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.kentcht.nhs.uk/",
"classifications": [
{
"id": "BODY_PUBLIC",
"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
},
{
"id": "07",
"scheme": "COFOG",
"description": "Health"
}
]
}
}
],
"buyer": {
"id": "GB-NHS-RYY",
"name": "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
},
"language": "en"
}