Planning

MSK Physiotherapy AI Service

KENT COMMUNITY HEALTH NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Planning

02 Apr 2026 at 17:55

Summary of the contracting process

The Kent Community NHS Health Foundation Trust is planning a procurement process for a service titled "MSK Physiotherapy AI Service," classified under physiotherapy services. This process is in the planning stage under the Provider Selection Regime (PSR), with a future notice expected to be published on 4th May 2026. The procurement involves a UK-based digital physiotherapy service powered by advanced AI, aimed at offering a comprehensive clinical pathway for musculoskeletal care in the Ashford region, categorised under UKJ4 in South East England.

Businesses specialising in AI-driven healthcare services have an opportunity to grow by successfully competing in this tender. The contract requires the successful provider to deliver a digital/AI hybrid physiotherapy model, ensuring advanced and safe care solutions. Suitable bidders will need to demonstrate registration with the Care Quality Commission (CQC) and possess an AI solution certified as a Class IIa medical device. The procurement method encourages innovative and technologically robust solutions, offering a significant opportunity for companies in the digital health sector to expand their services within the NHS framework.

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Notice Title

MSK Physiotherapy AI Service

Notice Description

The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective.

Lot Information

Lot 1

The Authority requires a UK-based digital physiotherapy service in which advanced artificial intelligence (AI) is the primary driver of care delivery, ensuring services that are safe, consistent, and cost-effective. The service is expected to deliver a readily available, comprehensive, end-to-end clinical pathway for both new and existing patients, functioning as a full alternative to traditional care pathways rather than as an adjunct, supplementary offering, or "waiting well" solution. The appointed supplier must be capable of taking full clinical and operational ownership and responsibility for the entire patient journey. This includes referral intake, diagnostic triage, clinical assessment, personalised treatment planning, treatment delivery, and discharge. The service delivered should be a hybrid model of digital/AI physiotherapist appointments plus virtual availability of HCPC registered physiotherapists employed by the contracted provider. Accordingly, the supplier must hold Care Quality Commission (CQC) registration to evidence strong clinical governance. In addition, the AI solution must be certified as a Class IIa medical device and be available 24/7 to support safe, timely triage and clinical diagnosis. The full specification, with the Authority's detailed requirements, can be requested by emailing the Trust Contact for this notice.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-067c67
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031171-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85142100 - Physiotherapy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
3 May 20265 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KENT COMMUNITY HEALTH NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ASHFORD
Postcode
TN25 4AZ
Post Town
Tonbridge
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ4 Kent

Local Authority
Ashford
Electoral Ward
Goat Lees
Westminster Constituency
Ashford

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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