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Physiotherapy Digital Triage

Central and North West London NHS Foundation Trust

This public procurement record has 2 releases in its history.

TenderUpdate

24 Apr 2026 at 16:56

Tender Notice
Award

13 Apr 2026 at 17:02

Award Notice
Summary of the contracting process

The Central and North West London NHS Foundation Trust has completed the procurement process for a contract titled "Physiotherapy Digital Triage," under the Health Care Services (Provider Selection Regime) Regulations 2023. This procurement falls within the health services category, as designated by the Common Procurement Vocabulary (CPV code 85100000), and involves providing digital triage, telephone or face-to-face consultations, and support services for employees. The contract, with a lifetime value of £320,000, was awarded on 24th April 2026, and covers services intended to be delivered from 24th April 2026 to 22nd April 2029. The procurement method was limited, following a direct award procedure without prior publication of competition due to it being outside the scope of the directive, and is aligned with the Provider Selection Regime's direct award process C.

This tender provides significant opportunities for businesses specialising in healthcare services, particularly those focusing on musculoskeletal services and digital health solutions. Small and medium-sized enterprises that can offer integrated, innovative, and flexible service models aligning with occupational health and NHS standards will find this contract suitable for growth. The awarded supplier, PHYSIO MED LIMITED, offers these services with demonstrated value, ensuring clinical integration within occupational health pathways, social value contributions, and improved access options. This creates an environment where other businesses can thrive by delivering complementary services or proposing innovative solutions for future procurement processes within the NHS framework.

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Notice Information

Notice Title

Physiotherapy Digital Triage

Notice Description

The provider will provide access to digital triage, telephone or face to face assessment and face to face support services for employees.

Lot Information

Lot 1

The provider will provide access to digital triage, telephone or face to face assessment and face to face support services for employees.

Contract will be awarded by following the PSR direct award process C. Approximate lifetime of the contract is 3 years with 1 option year. Total value of contract including extensions is PS320,000

Options: 1 x 12 month extension

Procurement Information

DAP-C PSR contract

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06815a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/037765-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£320,000 £100K-£500K

Notice Dates

Publication Date
24 Apr 20264 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Apr 20264 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Central and North West London NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 5JD
Postcode Area
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI3 Inner London - West
Local Authority
Westminster
Electoral Ward
Marylebone
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

PHYSIO MED LIMITED

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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