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Contract for Provision of accommodation and support for homeless individuals with multiple vulnerabilities

Durham County Council

This public procurement record has 2 releases in its history.

Award

10 Aug 2026 at 15:00

UK6 - Contract Award Notice
Tender

20 Apr 2026 at 15:21

UK4 - Tender Notice
Summary of the contracting process

Durham County Council procured accommodation and support for single homeless people with multiple vulnerabilities, including people who are rough sleeping or at high risk of rough sleeping. The service is intended to provide a holistic, trauma-informed and person-centred pathway, combining secure accommodation with rapid interventions that help people leave rough sleeping quickly and sustainably. Support should address factors affecting resilience, health and wellbeing, relationships, education and employment. The requirement covers residential accommodation, social work services with accommodation and related accommodation services. Delivery is in County Durham. The council is the buyer and commissioner. The opportunity is classified as a service contract and is suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

The procurement is complete and Durham County Council selected JIGSAW RECOVERY PROJECT CIC as the supplier. The award was made on 30 July 2026, with a gross value of £900,000 (£750,000 excluding tax). The contract is scheduled to run from 1 October 2026 to 30 September 2028, with two possible 12-month extensions subject to commissioner and budget approval; the maximum extent date is 30 September 2030. It used an open competitive flexible procedure under the light-touch regime. Five bids were received and four reached the final stage. Evaluation combined Stage 1 quality and price with Stage 2 property inspection: the overall weighting was 39% contract-specific quality, 26% price and 35% property inspection. The award remained subject to standstill until 19 August 2026, with signature scheduled by 28 August 2026.

This requirement indicates demand for providers able to combine housing management with intensive, person-centred support for people facing homelessness, rough sleeping and multiple vulnerabilities. A credible competitor would need suitable, safe and accessible premises in County Durham, with accommodation ready for inspection and compliant with relevant property requirements. Operational capability should include trauma-informed support, safeguarding vulnerable adults and children, data protection and UK GDPR compliance, Disclosure and Barring Service arrangements, and effective lone-working, violence and aggression procedures. Providers should also understand employment-transfer obligations and be able to demonstrate robust service delivery, risk management and partnership working. The evaluation shows that property quality and readiness carry substantial weight alongside service quality and price, so accommodation assets and evidence of compliance would be central to competing when this requirement returns.

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Notice Information

Notice Title

Contract for Provision of accommodation and support for homeless individuals with multiple vulnerabilities

Notice Description

Homelessness can lead individuals and their families and friends into a cycle that can have a profound effect on all aspects of life. It is not just a lack of accommodation; homelessness can affect our physical and mental health and wellbeing, educational achievement, ability to gain and sustain employment and puts pressure on personal and family relationships. The impact of homelessness devastates lives, and it is often a long journey for an individual to build their life up again. Being at risk of, or losing a home, can be the result of many different structural or personal factors. Unless these factors are addressed, the ability of an individual to become resilient and improve their chance of a positive future is greatly reduced, placing them at risk of becoming trapped in a cycle of homelessness. The County Durham Homelessness and Rough Sleeping Strategy (2024-2029) was adopted in July 2024. The strategy was written following a robust review of homelessness across the County. Due to the Council's statutory duties under homeless legislation, the number of households meeting the requirement for temporary accommodation has increased significantly over recent years. From approximately 48 households in 2018/19 to almost 140 households in early 2025. The number of verified rough sleepers within the county remains consistent at approximately 15 per single night. Total presentations from rough sleepers in the first three quarters of 2024/25 were 213 compared to 182 in the first three quarters of 2025/26. Durham County Council recognise the need for a holistic, trauma-informed accommodation support model that will help to create a pathway of provision for single people who are rough sleeping and present with multiple vulnerabilities or who are at high risk of sleeping rough. A tailored, person-centred, accessible package with a range of rapid interventions is required so that individuals can exit rough sleeping quickly and sustainably.

Lot Information

Lot 1

Options: At the Council's discretion, should the Council acquire further funding, including from different sources, additional services may be required and may slightly differ to that detailed in the Specification but will fall under the remit of accommodation and support for homeless individuals with multiple vulnerabilities. The Council reserves the right to apply inflationary uplifts to the contract value at its sole discretion and will be based upon the availability of funding and commissioning priorities. The Council reserves the right to modify the service specification if new legislation and/or guidance regarding accommodation and support for homeless individuals with multiple vulnerabilities is published by the Government. If a successful bidder's contract is terminated, either at the Council's or the provider's discretion, the council has the discretion to approach one or all of the other successful bidders to offer them the opportunity to deliver accommodation and support for homeless individuals with multiple vulnerabilities services in this geographical area OR go to market for a new supplier.

Renewal: Two extension periods of 12 months each to be used subject to commissioner and budget approval

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06869d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075808-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85144000 - Residential health facilities services

85311000 - Social work services with accommodation

98341000 - Accommodation services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
£750,000 £500K-£1M
Awards Value
£750,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Aug 20262 weeks ago
Submission Deadline
26 May 2026Expired
Future Notice Date
Not specified
Award Date
30 Jul 20264 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Durham County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5WB
Postcode Area
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC14 Durham
Local Authority
County Durham
Electoral Ward
Framwellgate & Newton Hall
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
1
Supplier Name

JIGSAW RECOVERY PROJECT CIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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