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Provision of Community Welfare Advice Services in Northumberland

Northumberland County Council

This public procurement record has 3 releases in its history.

Award

16 Jul 2026 at 08:18

UK7 - Contract Details Notice
Award

06 Jul 2026 at 14:57

UK6 - Contract Award Notice
Tender

27 Apr 2026 at 09:59

UK4 - Tender Notice
Summary of the contracting process

Northumberland County Council procured community welfare advice services across Northumberland. The service provides guidance and practical welfare advice intended to help reduce inequalities and support people to live healthier, happier lives for longer. This is a public service contract in the guidance and advice sector, covering delivery within Northumberland. The council is the buyer and commissioning authority. The requirement is suitable for organisations delivering community-based welfare, benefits or related advice services, particularly those able to work with residents facing inequality or disadvantage. It is a single service requirement rather than a set of separately described work packages, with delivery focused on supporting the council’s wider community welfare objectives.

The procurement is complete and has been awarded following an open procedure. Northumbrian Citizens Advice Bureau was selected on 23 June 2026, and the contract was signed on 16 July 2026. The awarded and contracted value is £2,340,000. The contract runs from 1 October 2026 to 31 March 2029, with two optional 12-month extensions allowing a maximum end date of 31 March 2031. The tender deadline was 29 May 2026 at 17:00, enquiries closed on 22 May 2026 at 12:00, and the award decision period ended on 19 June 2026. Evaluation was weighted 90% quality and 10% price. Two bids reached the final stage.

This award demonstrates established demand from Northumberland County Council for community welfare advice delivered at substantial public-service scale. A credible competitor for a future requirement would need strong capability in welfare guidance and advice, with practical experience supporting residents and addressing inequality across Northumberland. The successful supplier was Northumbrian Citizens Advice Bureau, indicating that a recognised, community-focused advice organisation can meet the council’s needs. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, so these types of organisations may be well placed to compete, either independently or through a suitable delivery partnership. Evidence of service quality will be particularly important because quality carried most of the evaluation weighting.

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Notice Information

Notice Title

Provision of Community Welfare Advice Services in Northumberland

Notice Description

The Contract will provide community welfare advice to support the Council's vision of closing the inequalities gap, so people are able to live a healthy and happy life for longer.

Lot Information

Lot 1

Renewal: 2 x 12 month optional extension available

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-068b3b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067006-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312310 - Guidance services

Notice Value(s)

Tender Value
£2,340,000 £1M-£10M
Lots Value
£2,340,000 £1M-£10M
Awards Value
£2,340,000 £1M-£10M
Contracts Value
£2,340,000 £1M-£10M

Notice Dates

Publication Date
16 Jul 20261 months ago
Submission Deadline
29 May 2026Expired
Future Notice Date
Not specified
Award Date
23 Jun 20262 months ago
Contract Period
1 Oct 2026 - 31 Mar 2029 2-3 years
Recurrence
2030-04-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Northumberland County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MORPETH
Postcode
NE61 2EF
Postcode Area
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC42 Northumberland
Delivery Location
TLC21 Northumberland
Local Authority
Northumberland
Electoral Ward
Morpeth Kirkhill
Westminster Constituency
North Northumberland

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHUMBRIAN CITIZENS ADVICE BUREAU

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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