Rossendale Resettler Support and Signposting Service (LRSSS)

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    "id": "ocds-h6vhtk-0690b4-2026-05-21T12:41:51+01:00",
    "date": "2026-05-21T12:41:51+01:00",
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    "parties": [
        {
            "id": "GB-PPON-PTNM-4478-CMGT",
            "name": "Rossendale Borough Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PTNM-4478-CMGT"
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            "address": {
                "streetAddress": "Futures Park",
                "locality": "Bacup",
                "postalCode": "OL13 0BB",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKD46"
            },
            "contactPoint": {
                "email": "kevinfentonclough@rossendalebc.gov.uk"
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                "url": "https://www.rossendale.gov.uk/",
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    "buyer": {
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        "name": "Rossendale Borough Council"
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    "tender": {
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        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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        "title": "Rossendale Resettler Support and Signposting Service (LRSSS)",
        "description": "Rossendale Borough Council is seeking tenders from suitably experienced and qualified providers to deliver the Rossendale Resettler Support and Signposting Service (LRSSS). The Service will provide free, accessible, in-person support and signposting to refugees, asylum seekers, evacuees and other individuals who have arrived in Rossendale through forced migration routes. The Service will support service users with a wide range of issues including, but not limited to, economic inclusion, digital inclusion, housing, healthcare, education, language support, access to mental health services, and administrative support. The Service must include a regular, weekly, in-person drop-in offer totalling a minimum of six hours per week, delivered during core hours (9am-5pm, Monday to Friday, excluding public holidays). Provision must operate from at least two suitable venues located within the Rossendale borough, including the Bacup/Stacksteads area and the Haslingden area. Venues must be accessible, welcoming and capable of supporting confidential one-to-one consultations. The provider will be required to deliver casework, accept referrals from Lancashire Refugee Integration Team and other agencies, manage self-referrals, and provide ongoing support to service users. The Service must include access to a monthly legal drop-in delivered by an Immigration Advice Authority (IAA) accredited immigration adviser. The provider will work in partnership with Rossendale Borough Council and the Lancashire Refugee Integration Team and must utilise the Lancashire Asylum Seeker and Resettlement Case Management System to record support provided and monitor outcomes, in line with data protection and information-sharing requirements. The initial contract period will be 12 months, with an option to extend for up to a further 12 months at the Council's discretion, subject to satisfactory performance and funding availability. The maximum contract end date will be 31 March 2028.",
        "status": "active",
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                        "description": "Social work services with accommodation"
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        "value": {
            "amountGross": 144000,
            "amount": 120000,
            "currency": "GBP"
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        "procurementMethod": "open",
        "procurementMethodDetails": "Competitive flexible procedure",
        "procedure": {
            "features": "Rossendale Borough Council is conducting this procurement using a Competitive Flexible Procedure in accordance with Section 19 of the Procurement Act 2023. The procedure will be single-stage. All interested suppliers are invited to submit a tender in response to this Tender Notice and the published Invitation to Tender documentation. Tenders will first be subject to pass/fail compliance checks, including confirmation of eligibility, exclusion grounds, conflicts of interest, financial standing, acceptance of the Council's terms and conditions, and confirmation that all minimum service requirements can be met. Compliant tenders will then be evaluated against the award criteria to determine the Most Advantageous Tender (MAT), in accordance with Section 24 of the Procurement Act 2023. The award criteria and their relative weightings are set out in the Invitation to Tender and comprise Price, Quality/Technical, Finance, Legal & Procurement Compliance, and Social Value. The Council does not intend to negotiate or refine award criteria during the procedure. However, clarification questions may be issued to tenderers where necessary, provided this does not change the substance of the tenders or distort competition. Following evaluation, an Assessment Summary will be issued to all tenderers. The Council will then publish a Contract Award Notice and observe the mandatory standstill period before contract award and commencement."
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        "mainProcurementCategory": "services",
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        "aboveThreshold": true,
        "submissionMethodDetails": "Tenders must be submitted electronically. Further information about this procurement is available at: https://www.rossendale.gov.uk Tenders must be submitted by email to: tenders@rossendalebc.gov.uk All tender documents must be submitted as PDF files or equivalent. Hyperlinks to file-hosting or cloud-based storage solutions will not be accepted. No paper tenders will be accepted. Clarification questions must be submitted by email to stephaniethornton@rossendalebc.gov.uk by the enquiry deadline stated in this notice. Tenders must be received by the stated deadline. Any tenders received after this time will not be accepted.",
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        "tenderPeriod": {
            "endDate": "2026-05-29T12:00:00+01:00"
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                    "startDate": "2026-07-01T00:00:00+01:00",
                    "endDate": "2027-06-30T23:59:59+01:00",
                    "maxExtentDate": "2028-06-30T23:59:59+01:00"
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                "hasRenewal": true,
                "renewal": {
                    "description": "The contract will be awarded for an initial period of 12 months. At the Council's discretion, the contract may be extended once for a further period of up to 12 months. Any extension will be subject to satisfactory performance against the contract specification and key performance indicators, continued service need, and confirmation of funding availability. The extension is not automatic and will be exercised solely at the discretion of Rossendale Borough Council."
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                "description": "The Council has issued a set of clarification responses to bidder queries, which are attached to this notice. These clarifications include additional information to support bidders and provide further detail on aspects of the Service Specification, associated documentation, and contract requirements. In addition, Appendix A - Local Authority Specific Requirements has been issued to provide clarity on the available budget and local requirements. One clarification relates to the payment mechanism for the contract, which updates the provisions set out in ITT2 (Terms and Conditions) and will take precedence for the purposes of this procurement. All bidders should review the clarification responses and Appendix A in full when preparing their submissions."
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