Tender

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

South Tees All Age Carers Support Service

Redcar & Cleveland Borough Council

This public procurement record has 5 releases in its history.

TenderUpdate

16 Sep 2026 at 07:29

UK4 - Tender Notice
Tender

15 Sep 2026 at 19:52

UK4 - Tender Notice
Planning

03 Aug 2026 at 13:27

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

03 Aug 2026 at 13:12

UK1 - Pipeline Notice
Planning

18 May 2026 at 08:43

UK1 - Pipeline Notice
Summary of the contracting process

Redcar and Cleveland Borough Council and Middlesbrough Council are commissioning an all-age unpaid carers support service across the South Tees area, including Redcar and Middlesbrough. The requirement covers health and social work services for adult carers, young carers and carers supporting people living with dementia. It is divided into three single-provider lots: an Adult Carers Core Service offering information, advice, healthcare outreach, mental health and peer support; a Young Carers Core Service covering identification, tailored and whole-family support, education and personal development; and a Dementia Carers Support and Advisory Service providing advice, guidance, training and targeted support. The overall purpose is to improve carers’ health, wellbeing, resilience and ability to sustain their caring responsibilities, while supporting statutory duties under the Care Act 2014 and Children and Families Act 2014.

The procurement has reached tender: the councils invited offers through an open procedure, with electronic submission permitted in English. It is a light-touch services procurement involving a framework agreement. Enquiries were due by 9 October 2026 at 16:00 and tenders by 16 October 2026 at 14:00. The evaluation decision is due by 10 February 2027. The contract is scheduled to run from 1 April 2027 to 31 March 2031, with one optional 48-month extension to 31 March 2035. The total estimated value is £7,097,525.60 excluding VAT, or £8,517,030.72 including VAT. Lot values including VAT are £5,261,037.12 for adult carers, £2,295,993.60 for young carers and £960,000 for dementia carers. Each lot is assessed on service model and delivery, governance and quality, communication and engagement, and social value, weighted 30%, 30%, 30% and 10%.

The opportunity suits voluntary, community and social enterprises as well as small and medium-sized businesses, with a separate single-provider opportunity for each service area. Suitable providers will have experience delivering preventative carer support and the capacity to operate across South Tees. They need to demonstrate understanding of adult, young-carer or dementia-carer needs, clear referral and support pathways, appropriate staffing, resources and specialist expertise where relevant. Strong bids will show effective outreach, partnership working, involvement of carers’ lived experience, safeguarding, monitoring, outcome measurement and continuous improvement. Providers must meet participation requirements covering financial capacity, insurance, data protection, health and safety, equality legislation and information security. The dementia service particularly calls for dementia-informed practice, training and support that responds to changing needs.

How relevant is this notice?

Notice Information

Notice Title

South Tees All Age Carers Support Service

Notice Description

Redcar & Cleveland Borough Council and Middlesbrough Council are commissioning an All Age Carers Support Service to support unpaid carers across the South Tees area. The service will be designed to meet the needs of adult carers, young carers and carers supporting people living with dementia. The overarching aim of the service is to ensure carers can access timely, appropriate and preventative support that promotes their health, wellbeing and resilience, enabling them to sustain their caring role where appropriate. The future service is expected to contribute to delivery of the Councils' statutory duties under the Care Act 2014 and the Children and Families Act 2014, ensuring carers have access to high-quality information, advice, and support that is accessible and proportionate to their needs. The contract will comprise three lots as follows: Lot 1: Adult Carers Core Service A single-provider service delivering information and advice, outreach within primary and secondary healthcare settings, mental health support for carers, and opportunities for peer support. Lot 2: Young Carers Core Service A single-provider service focused on the identification of young carers, provision of tailored support, delivery of whole-family approaches, and assistance with educational achievement and personal development. Lot 3: Dementia Carers Support and Advisory Service A single-provider specialist service offering advice, guidance, training, and targeted support for carers of individuals living with dementia. Together, these services will provide a comprehensive support offer for unpaid carers across South Tees, helping to improve outcomes for carers while enabling them to maintain their caring responsibilities safely and effectively. The contract period is for an initial duration of 4 years, plus an optional 1 x 48 month optional extension period.

Lot Information

Adult Carers Core Service

A single-provider service delivering information and advice, outreach within primary and secondary healthcare settings, mental health support for carers, and opportunities for peer support.

Renewal: 1 x 48 month optional extension period. The extension will be exercised at the sole discretion of the Contracting Authorities, subject to satisfactory contractor performance and continued business need

Young Carer Core Service

A single-provider service focused on the identification of young carers, provision of tailored support, delivery of whole-family approaches, and assistance with educational achievement and personal development.

Renewal: 1 x 48 month optional extension period. The extension will be exercised at the sole discretion of the Contracting Authorities, subject to satisfactory contractor performance and continued business need

Dementia Carers Support and Advisory Service

A single-provider specialist service offering advice, guidance, training, and targeted support for carers of individuals living with dementia.

Renewal: 1 x 48 month optional extension period. The extension will be exercised at the sole discretion of the Contracting Authorities, subject to satisfactory contractor performance and continued business need

Planning Information

The purpose of this Market Engagement is to inform providers of the forthcoming procurement process, which is anticipated to commence in early September 2026. This event will provide information on service provision and the intended procurement process. The session will include a single market engagement presentation delivered via Microsoft Teams at 10.00 am on Wednesday 19 August 2026 during which an overview of the proposed service model, emerging priorities and procurement intentions will be shared. To book on to the session please email procurement@redcar-cleveland.gov.uk by no later than 14.00 hrs on Friday 14 August 2026, providing an email address(s) for attendees. A Teams meeting invite will then be sent out on Monday 17 August. There will be no opportunity to ask questions during the session itself. Providers will instead be invited to submit any questions following the event via a dedicated email address. Responses to all questions received will be shared via the OPEN e-tendering system to ensure transparency and equal access to information. Providers should therefore ensure they are registered on the OPEN e-tendering system, you can register free of charge at www.open-uk.org.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069aa8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/087537-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£7,097,525 £1M-£10M
Lots Value
£7,097,525 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 2026Today
Submission Deadline
16 Oct 20261 months to go
Future Notice Date
7 Sep 2026Expired
Award Date
Not specified
Contract Period
1 Apr 2027 - 31 Mar 2031 4-5 years
Recurrence
2034-09-15

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Redcar & Cleveland Borough Council
Additional Buyers

Middlesbrough Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC12 South Teesside
Local Authority
Redcar and Cleveland
Electoral Ward
Coatham
Westminster Constituency
Redcar

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...