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South Tees All Ages Carers Support Service

REDCAR AND CLEVELAND BOROUGH COUNCIL

This public procurement record has 3 releases in its history.

Planning

03 Aug 2026 at 12:27

UK2 - Preliminary Market Engagement Notice
PlanningUpdate

03 Aug 2026 at 12:12

UK1 - Pipeline Notice
Planning

18 May 2026 at 07:43

UK1 - Pipeline Notice
Summary of the contracting process

The procurement process involves the Redcar and Cleveland Borough Council, along with Middlesbrough Council, who are jointly launching a tender for the "South Tees All Ages Carers Support Service". The service, valued at £8,400,000, is categorised under social work and related services and is located in South Tees, United Kingdom (region UKC12). Both councils aim to support unpaid carers, including adult carers, young carers, and carers of individuals with dementia. The procurement is currently in the planning stage, with market engagement scheduled for 19 August 2026, during which providers will receive details about the service and its market intentions. The official procurement process is anticipated to commence in early September 2026, following a market engagement session.

This procurement provides numerous opportunities for businesses specialised in health and social work services. SMEs and VCSEs are encouraged to participate, as the tender is suitable for businesses of all sizes, particularly those with capabilities in delivering tailored support services for unpaid carers. Companies with expertise in providing healthcare support, mental health services, or educational and personal development for young carers will find these contract lots particularly appealing. The open procedure, which emphasises a transparent and fair bidding process, ensures that a wide range of providers can compete for this significant multi-year contract running from 2027 through 2031, with possible extensions up to 2035.

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Notice Information

Notice Title

South Tees All Ages Carers Support Service

Notice Description

Redcar & Cleveland Borough Council and Middlesbrough Council are commissioning an All Age Carers Support Service to support unpaid carers across the South Tees area. The service will be designed to meet the needs of adult carers, young carers and carers supporting people living with dementia. The overarching aim of the service is to ensure carers can access timely, appropriate and preventative support that promotes their health, wellbeing and resilience, enabling them to sustain their caring role where appropriate. The future service is expected to contribute to delivery of the Councils' statutory duties under the Care Act 2014 and the Children and Families Act 2014, ensuring carers have access to high-quality information, advice, and support that is accessible and proportionate to their needs. The contract will comprise three lots as follows: Lot 1: Adult Carers Core Service A single-provider service delivering information and advice, outreach within primary and secondary healthcare settings, mental health support for carers, and opportunities for peer support. Lot 2: Young Carers Core Service A single-provider service focused on the identification of young carers, provision of tailored support, delivery of whole-family approaches, and assistance with educational achievement and personal development. Lot 3: Dementia Carers Support and Advisory Service A single-provider specialist service offering advice, guidance, training, and targeted support for carers of individuals living with dementia. Together, these services will provide a comprehensive support offer for unpaid carers across South Tees, helping to improve outcomes for carers while enabling them to maintain their caring responsibilities safely and effectively.

Planning Information

The purpose of this Market Engagement is to inform providers of the forthcoming procurement process, which is anticipated to commence in early September 2026. This event will provide information on service provision and the intended procurement process. The session will include a single market engagement presentation delivered via Microsoft Teams at 10.00 am on Wednesday 19 August 2026 during which an overview of the proposed service model, emerging priorities and procurement intentions will be shared. To book on to the session please email procurement@redcar-cleveland.gov.uk by no later than 14.00 hrs on Friday 14 August 2026, providing an email address(s) for attendees. A Teams meeting invite will then be sent out on Monday 17 August. There will be no opportunity to ask questions during the session itself. Providers will instead be invited to submit any questions following the event via a dedicated email address. Responses to all questions received will be shared via the OPEN e-tendering system to ensure transparency and equal access to information. Providers should therefore ensure they are registered on the OPEN e-tendering system, you can register free of charge at www.open-uk.org.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069aa8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073184-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£7,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Aug 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
7 Sep 20264 weeks to go
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2031 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
REDCAR AND CLEVELAND BOROUGH COUNCIL
Additional Buyers

MIDDLESBROUGH COUNCIL

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
REDCAR
Postcode
TS10 1RT
Post Town
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC32 South Teesside
Delivery Location
TLC12 South Teesside
Local Authority
Middlesbrough
Electoral Ward
Newport
Westminster Constituency
Middlesbrough and Thornaby East

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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