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Energy Efficiency Advisor and Fuel Voucher Service

East Staffordshire Borough Council

This public procurement record has 4 releases in its history.

Award

30 Sep 2026 at 08:22

UK7 - Contract Details Notice
Award

29 Jul 2026 at 08:54

UK6 - Contract Award Notice
TenderUpdate

03 Jun 2026 at 09:52

UK4 - Tender Notice
Tender

20 May 2026 at 15:16

UK4 - Tender Notice
Summary of the contracting process

East Staffordshire Borough Council commissioned two services supporting borough residents experiencing cost-of-living pressures. The energy-efficiency adviser service involves working face to face with residents to help improve energy efficiency in their homes. The separate fuel-voucher service enables people in immediate need to receive a voucher on the same day, so they can add funds to their utility meter. Both services are delivered in Staffordshire. The work combines household energy advice with a rapid practical response to fuel needs, as part of the council’s existing cost-of-living support.

The procurement is complete and both contracts have been awarded to Hope 4 U Limited. The energy-efficiency adviser service was awarded for £100,000 excluding VAT (£120,000 including VAT); the fuel-voucher service for £98,000 excluding VAT (£117,600 including VAT). Both awards were made on 29 July 2026, and both contracts were signed on 22 September 2026. Each contract runs from 23 September 2026 to 31 August 2028. The council used an open procedure. Each service was evaluated on a 50% price and 50% quality basis. Four bids reached the final stage for the adviser service and four for the fuel-voucher service; five bids were received for the latter. The procurement was divided into two lots, awarded separately to the same supplier.

For suppliers considering comparable future work with East Staffordshire Borough Council, this award demonstrates demand for both practical, face-to-face home energy advice and a fuel-voucher operation able to respond to urgent need on the same day. A credible provider would need the capacity to serve residents across the borough, deliver sensitive support to people affected by living costs, and manage a prompt voucher process linked to utility meters. The council assessed quality alongside price, so a competitive offer would need to show how advice and emergency assistance would be delivered effectively, not simply offer a low cost. The two services were separate lots, and small and medium-sized businesses and voluntary, community and social enterprises were considered suitable for both.

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Notice Information

Notice Title

Energy Efficiency Advisor and Fuel Voucher Service

Notice Description

East Staffordshire Borough Council is seeking to engage suitably experienced organisations for people experiencing negative effects of the cost of living within the Borough. This includes; Lot 1 - Energy Efficiency Advisor service Lot 2 - Fuel Voucher service To support existing Cost of Living services, East Staffordshire Borough Council are procuring services as follows: * An Energy Efficiency Advisor Service to work with residents' face to face on improving energy efficiency in their homes. * A Fuel Voucher Service, so that residents in immediate need can receive a voucher the same day to add funds to their utility meter.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-069dbf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/092113-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

CPV Codes

71314000 - Energy and related services

71314300 - Energy-efficiency consultancy services

Notice Value(s)

Tender Value
£198,000 £100K-£500K
Lots Value
£198,000 £100K-£500K
Awards Value
£198,000 £100K-£500K
Contracts Value
£198,000 £100K-£500K

Notice Dates

Publication Date
30 Sep 20262 weeks ago
Submission Deadline
13 Jul 2026Expired
Future Notice Date
Not specified
Award Date
29 Jul 20262 months ago
Contract Period
23 Sep 2026 - 31 Aug 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
East Staffordshire Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURTON UPON TRENT
Postcode
DE14 2EB
Postcode Area
Derby
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
TLG2 Shropshire and Staffordshire
Local Authority
East Staffordshire
Electoral Ward
Shobnall
Westminster Constituency
Burton and Uttoxeter

Supplier Information

Number of Suppliers
1
Supplier Name

HOPE 4 U LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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