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Non-Emergency Patient Transport Services (Interim Contract) for Imperial College Healthcare NHS Trust

Imperial College Healthcare NHS Trust

This public procurement record has 2 releases in its history.

TenderUpdate

22 Jul 2026 at 16:48

Tender Notice
Award

22 May 2026 at 12:19

Award Notice
Summary of the contracting process

Imperial College Healthcare NHS Trust procured non-emergency patient transport services as an interim arrangement supporting the mobilisation of a new tendered contract. The service covers ambulance and related patient transport provision for the Trust, with delivery in London. The procurement is categorised as ambulance services. The requirement was for the Trust’s existing service provision to continue during the transition to the new contract. Community Ambulance Service Limited was identified as the service provider. The buyer is Imperial College Healthcare NHS Trust, based at St Mary’s Hospital, London. The requirement therefore suits ambulance operators and patient transport providers able to deliver non-emergency journeys for NHS patients across the Trust’s London service area, while maintaining continuity during contract mobilisation.

This procurement has reached the awarded stage. The Trust used a limited procedure without a prior published competition, under direct award process C of the Provider Selection Regime for healthcare services; the Public Contracts Regulations 2015 do not apply. The contract was formally awarded to Community Ambulance Service Limited, with the award confirmed on 8 July 2026. The contract period is 1 June 2026 to 31 January 2027, and its lifetime value is £16,000,000. The arrangement covers eight months, with an option for up to four additional months. Evaluation considered price, alongside assessment of existing performance against contractual requirements, service standards and key performance indicators. The contract was signed on 21 May 2026 according to the contract record.

For a supplier assessing future NHS patient transport opportunities, this award demonstrates substantial demand for non-emergency transport in London and the importance of maintaining uninterrupted service during mobilisation between contracts. A credible competitor would need operational capacity to provide ambulance and patient transport services at comparable scale, manage NHS patient journeys reliably and meet defined service standards and contractual key performance indicators. Evidence of satisfactory performance, effective implementation, service improvements and continuous improvement would be relevant, since these were cited in the selection rationale for the incumbent. Suppliers should also be able to compete through the Provider Selection Regime and demonstrate value on price. Established NHS delivery experience and the systems, workforce and governance needed to monitor performance would strengthen a future proposition.

How relevant is this notice?

Notice Information

Notice Title

Non-Emergency Patient Transport Services (Interim Contract) for Imperial College Healthcare NHS Trust

Notice Description

Provision of: Non-Emergency Patient Transport Services (Interim Contract) for Imperial College Healthcare NHS Trust. This is an Interim contract to cover the mobilisation of the new Tendered contract.

Lot Information

Lot 1

Provision of Non-Emergency Patient Transport Services (Interim Contract) for Imperial College Healthcare NHS Trust - Ref: W230295.
Intention to award a contract for 8 months to the incumbent Service Provider under Direct Award Process C of PSR23, to cover the mobilisation of the new Tendered contract.
Contract Start date: 01/06/2026
Contract End date: 31/01/2027. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight 04/06/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Written representations should be sent to clcht.nwlicsps-sourcing-fm@nhs.net.

Award decision Makers
-The Chief Financial Officer for Imperial College Healthcare NHS Trust
- Director of Estates and Facilities
Imperial College Healthcare NHS Trust
- Divisional Director of Finance - Corporate
Imperial College Healthcare NHS Trust

No conflict interest has been declared

The Service Provider is already delivering the services required that align with appropriate key criteria and to a standard that is acceptable and broadly achieving the contractual KPIs. The Service Provider has demonstrated effective implementation of service innovations and improvements during the course of the existing term and provides confidence that this commitment to continuous improvement will be equally reflected in a new contract. key criteria were assessed through performance against existing contractual requirements, service standards and KPIs.

Options: Up to 4 months

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by [Add date]. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a0f7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/069363-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85143000 - Ambulance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,000,000 £10M-£100M

Notice Dates

Publication Date
22 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Imperial College Healthcare NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W2 1NY
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Local Authority
Westminster
Electoral Ward
Hyde Park
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Community Ambulance Service Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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