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Outpatient Network Pain Management Insourcing

The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust

This public procurement record has 2 releases in its history.

AwardUpdate

17 Jul 2026 at 08:07

Award Notice
Award

29 May 2026 at 10:11

Award Notice
Summary of the contracting process

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust commissioned outpatient Pain Management insourcing to address a backlog of 360 new patients. The service is classified as medical hospital services and is delivered for the Trust in King's Lynn. The requirement concerns additional clinical capacity for new-patient appointments rather than goods, construction or general consultancy. A subsequent contract modification extended the arrangement to provide a further 448 Pain Management new appointments. The appointed provider, Outpatient Network Limited, is an SME specialising in outpatient healthcare insourcing. The work is therefore relevant to healthcare providers, clinical service operators and organisations able to supply consultant-led or otherwise suitably staffed Pain Management services within an NHS hospital setting. Delivery involves direct patient-facing activity and the operational management needed to increase outpatient throughput.

This is an awarded and formally modified Provider Selection Regime contract under the Health Care Services (Provider Selection Regime) Regulations 2023. The award procedure was limited and conducted without prior publication of a call for competition; a framework agreement was involved. The requirement was evaluated on price, with one valid bid recorded at £72,298.80. Outpatient Network Limited received the award for the lot, and the related contract was signed on 14 July 2026 at an awarded value of £162,270.64. The contract period runs from 23 May 2026 to 31 August 2026. The modification adds one month and 448 appointments because additional activity was required from the original contractor. A separate contract was signed on 28 May 2026. The lot is recorded as cancelled, while both awards and contracts are active.

This procurement demonstrates demand from an NHS foundation trust for outsourced Pain Management capacity to reduce a patient backlog and deliver a substantial volume of new outpatient appointments. Competitors considering similar work for this buyer would need a credible model for rapid mobilisation, patient-facing outpatient delivery and the safe handling of increased clinical throughput. Relevant capability is likely to include appropriately qualified Pain Management clinicians, clinical governance, referral and appointment management, reporting, and the infrastructure to work alongside an NHS hospital. The requirement also shows the importance of being able to extend activity through the incumbent where additional appointments are needed. A supplier competing when this requirement returns would need evidence of comparable NHS or hospital-based insourcing experience, sufficient workforce capacity, reliable operational performance and competitive pricing. The selected provider is an SME, indicating that scale alone is not essential if delivery capability is demonstrated.

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Notice Information

Notice Title

Outpatient Network Pain Management Insourcing

Notice Description

Provision of insourcing within Pain Management for 360 new patients to clear backlog.

Lot Information

Lot 1

Extension of contract for a further month providing an additional 448 Pain Management new appointments.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06a865
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/067495-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85111200 - Medical hospital services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£162,270 £100K-£500K

Notice Dates

Publication Date
17 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
23 May 2026 - 31 Aug 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Queen Elizabeth Hospital King's Lynn Nhs Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KINGS LYNN
Postcode
PE30 4ET
Postcode Area
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH52 North and West Norfolk
Delivery Location
TLH16 North and West Norfolk
Local Authority
King's Lynn and West Norfolk
Electoral Ward
Springwood
Westminster Constituency
North West Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

OUTPATIENT NETWORK LIMITED

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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