This public procurement record has 3 releases in its history.

Award

23 Sep 2026 at 16:10

Tender

20 Aug 2026 at 18:09

Tender

12 Jun 2026 at 16:11

Summary of the contracting process

NHS Norfolk and Suffolk Integrated Care Board commissioned WorkWell health services in Norfolk and Suffolk. The service provides early intervention and prevention for people facing health-related barriers to employment, through evidence-based, low-intensity work and health assessments and holistic support for lower-level occupational health needs. The delivery is split between Norfolk and Suffolk. The contracts were awarded to The NR5 Project for Norfolk and Allied Health Professionals Suffolk CIC for Suffolk. The wider procurement description also covers local WorkWell partnerships in West Essex, South East Essex and South West Essex, focused on coordinating work, health and skills support, local engagement and improved pathways. Those Essex lots are shown as active, but no award details are recorded for them here.

The Norfolk and Suffolk contracts were signed on 21 September 2026 following an open competitive process under the Provider Selection Regime. The Norfolk contract went to The NR5 Project, with a contract value of £2,612,502; the Suffolk contract went to Allied Health Professionals Suffolk CIC, valued at £2,432,502. Both contracts are recorded as active. The stated service period for these lots runs from 1 December 2026 to 31 March 2029. The original bid deadline was 15 September 2026. The authority assessed proposals against quality and innovation (37.5%), integration, collaboration and service sustainability (12.5%), improving access, reducing health inequalities and facilitating choice (20%), value (5%) and social value (25%). The award information also records six bids for Norfolk and two for Suffolk.

This award demonstrates demand for early-intervention health support that addresses employment barriers, delivered through practical assessments and tailored, holistic assistance. Suppliers competing for similar work with this buyer would need credible capability in low-intensity occupational health and work-and-health provision, alongside an evidence-based approach to prevention. The evaluation placed substantial weight on quality and innovation, social value, access and reducing health inequalities, as well as collaboration and sustainable service delivery; a strong proposition would therefore need to show how services improve access and connect effectively with relevant partners. The two awarded suppliers show that both a specialist project organisation and a community interest company were selected for the regional contracts. For Essex partnership work, the stated requirements include relevant delivery experience, financial standing, local knowledge and an established or planned local base, plus the ability to lead partnership development and manage local support pathways.

How relevant is this notice?

Notice Information

Notice Title

WorkWell Services - Norfolk & Suffolk ICB

Notice Description

Provision of the WorkWell contracts within in Norfolk and Suffolk. WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work.

Lot Information

Workwell Services - Norfolk

Provision of WorkWell Service within Norfolk. This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk. WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work. The contract will commence on 1st November 2026 and expire 31st March 2029. Further detail of the services required within this practice are outlined within the procurement documentation.

WorkWell Services - Suffolk

Provision of WorkWell Service within Norfolk. This notice is to inform providers of the release of documentation to initiate a competitive process to secure a Provider to deliver the WorkWell Service across Norfolk and Suffolk. WorkWell is an early-intervention work and health service with a focus on prevention, which includes holistic support for their health-related barriers to employment. It will provide evidence based, low intensity work and health assessments that support individuals with their low-level occupational health needs to overcome barriers to work. The contract will commence on 1st November 2026 and expire 31st March 2029. Further detail of the services required within this practice are outlined within the procurement documentation.

LOT 3: Local WorkWell (Work & Health) Partnership - West Essex (WE)

LOT 3: Local WorkWell (Work & Health) Partnership - West Essex (WE)
The Authority intends to award a single contract to a single Provider (as the sole Provider or as the 'Lead Provider' in a consortium) for LOT 3: Local WorkWell (Work & Health) Partnership - West Essex (WE).

The minimum requirements that the Provider needs to satisfy are:

- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value for this LOT 3, equating to PS135,461.00.
- Evidence of the Bidder's technical and professional ability, including previous experience.
- To have an established, or to establish a 'base' in Essex, with experience and knowledge of the West Essex geography and demography. Local provision is necessary to successfully deliver the requirements of the service.
The Authority has provided a detailed Service Specification (Document 3b - LOTs 2-5 LWHP Service Specification) that outlines the service specific deliverables and requirements for this Local WorkWell (Work & Health) Partnership for West Essex (WE).

Partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways.

Partnership Objectives. The Local WorkWell Partnership will:
o Strengthen local work, health and skills systems.
o Improve coordination between organisations.
o Increase awareness of WorkWell.
o Improve referral pathways.
o Support equitable access.
o Promote community engagement.
o Support the effective use of the Additional Support Fund.
o Contribute to improved employment and health outcomes.
Each Local WorkWell Partnership will operate within its allocated geography and work collaboratively with Essex ICB, neighbouring Local WorkWell Partnerships and the Essex-wide Neighbourhood Work and Health Coach Service to support delivery of WorkWell objectives.

Contract term - 28 months from 01/12/2026 - 31/03/2029
Maximum contract value over lifetime of contract: PS492,511.00

To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
The relevant documentation will be available within the "C460866 WorkWell Services" project. Additional information: To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
The relevant documentation will be available within the "C460866 WorkWell Services" project.

LOT 4: Local WorkWell (Work & Health) Partnership - South East Essex (SEE)

LOT 4: Local WorkWell (Work & Health) Partnership - South East Essex (SEE)
The Authority intends to award a single contract to a single Provider (as the sole Provider or as the 'Lead Provider' in a consortium) for LOT 4: Local WorkWell (Work & Health) Partnership - South East Essex (SEE).

The minimum requirements that the Provider needs to satisfy are:

- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value for this LOT 4, equating to PS147,509.00.
- Evidence of the Bidder's technical and professional ability, including previous experience.
- To have an established, or to establish a 'base' in Essex, with experience and knowledge of the South East Essex geography and demography. Local provision is necessary to successfully deliver the requirements of the service.
The Authority has provided a detailed Service Specification (Document 3b - LOTs 2-5 LWHP Service Specification) that outlines the service specific deliverables and requirements for this Local WorkWell (Work & Health) Partnership for South East Essex (SEE).

Partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways.

Partnership Objectives. The Local WorkWell Partnership will:
o Strengthen local work, health and skills systems.
o Improve coordination between organisations.
o Increase awareness of WorkWell.
o Improve referral pathways.
o Support equitable access.
o Promote community engagement.
o Support the effective use of the Additional Support Fund.
o Contribute to improved employment and health outcomes.
Each Local WorkWell Partnership will operate within its allocated geography and work collaboratively with Essex ICB, neighbouring Local WorkWell Partnerships and the Essex-wide Neighbourhood Work and Health Coach Service to support delivery of WorkWell objectives.

Contract term 28-months from 01/12/2026 - 31/03/2029
Maximum contract value over lifetime of contract: PS536,009.00

To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
The relevant documentation will be available within the "C460866 WorkWell Services" project. Additional information: To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
The relevant documentation will be available within the "C460866 WorkWell Services" project.

LOT 5 Local WorkWell (Work & Health) Partnership - South West Essex (SWE)

LOT 5 Local WorkWell (Work & Health) Partnership - South West Essex (SWE)
The Authority intends to award a single contract to a single Provider (as the sole Provider or as the 'Lead Provider' in a consortium) for LOT 4: Local WorkWell (Work & Health) Partnership - South West Essex (SWE).

The minimum requirements that the Provider needs to satisfy are:
- Evidence of economic and financial standing. Bidders are required to evidence a turnover that meets the minimum level of economic and financial standing / minimum financial threshold, which is once the (2027/28) annual contract value for this LOT 4, equating to PS163,546.00.
- Evidence of the Bidder's technical and professional ability, including previous experience.
- To have an established, or to establish a 'base' in Essex, with experience and knowledge of the South West Essex geography and demography. Local provision is necessary to successfully deliver the requirements of the service.
The Authority has provided a detailed Service Specification (Document 3b - LOTs 2-5 LWHP Service Specification) that outlines the service specific deliverables and requirements for this Local WorkWell (Work & Health) Partnership for South West Essex (SWE).

Partnerships will strengthen local work, health and skills systems and ensure that residents can access coordinated and effective support. The successful Provider will act as the lead organisation for the Local WorkWell Partnership and will be responsible for partnership development, local engagement, administration of the Additional Support Fund and continuous improvement of local work and health pathways.

Partnership Objectives. The Local WorkWell Partnership will:
o Strengthen local work, health and skills systems.
o Improve coordination between organisations.
o Increase awareness of WorkWell.
o Improve referral pathways.
o Support equitable access.
o Promote community engagement.
o Support the effective use of the Additional Support Fund.
o Contribute to improved employment and health outcomes.
Each Local WorkWell Partnership will operate within its allocated geography and work collaboratively with Essex ICB, neighbouring Local WorkWell Partnerships and the Essex-wide Neighbourhood Work and Health Coach Service to support delivery of WorkWell objectives.

Contract term: 28-months from 01/12/2026 - 31/03/2029
Maximum contract value over lifetime of contract: PS594,596.00

To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
The relevant documentation will be available within the "C460866 WorkWell Services" project. Additional information: To express interest and participate in the Market Event, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome
The relevant documentation will be available within the "C460866 WorkWell Services" project.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b462
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/090296-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85323000 - Community health services

Notice Value(s)

Tender Value
£5,163,141 £1M-£10M
Lots Value
£5,163,142 £1M-£10M
Awards Value
Not specified
Contracts Value
£5,045,004 £1M-£10M

Notice Dates

Publication Date
23 Sep 20261 weeks ago
Submission Deadline
15 Sep 2026Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2026 - 31 Mar 2029 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD
Additional Buyers

NHS Essex Integrated Care Board

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH14 Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk, TLH3 Essex

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
2
Supplier Names

THE NR5 PROJECT

ALLIED HEALTH PROFESSIONALS SUFFOLK CIC

Open Contracting Data Standard (OCDS)

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