Wellbeing Co-ordinator Service - Community Healthy Ageing Team

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

18 Jun 2026 at 14:59

Summary of the contracting process

This document outlines an intention to award notice under the Provider Selection Regime (PSR) for a Wellbeing Co-ordinator Service at the Countess of Chester Hospital NHS Foundation Trust. The contract, classified under health and social work services, aims to provide non-clinical support, primarily for older adults, as part of the Community Healthy Ageing Team. The procurement is conducted through a limited procedure without prior publication, with the current provider, Age UK Cheshire, expected to continue delivering services without material change. The contract, valued at £165,092.91, spans from 1 July 2026 to 30 June 2029. Businesses interested in raising representations must do so by 30 June 2026.

This tender presents notable opportunities for businesses in the health services sector, particularly those specialising in non-clinical patient support and care coordination. Suitable providers include voluntary sector entities that can integrate easily into multidisciplinary teams to deliver holistic patient care. The contract supports patient independence and reduces hospital admissions, addressing health inequalities and promoting integrated care across healthcare and voluntary sectors. With the awarding based on satisfactory delivery by the existing provider, new entrants could position themselves as alternatives by demonstrating innovation in service delivery within similar frameworks.

How relevant is this notice?

Notice Title

Wellbeing Co-ordinator Service - Community Healthy Ageing Team

Notice Description

The contract is for the provision of a Wellbeing Co-ordinator service embedded within the Community Healthy Ageing Team at Countess of Chester Hospital NHS Foundation Trust. The service provides non-clinical support to patients, primarily older adults, including emotional wellbeing support, advocacy, advice, and system navigation. The Wellbeing Co-ordinator works as part of the multidisciplinary team (MDT), supporting patients attending community geriatric clinics, A&E, and associated pathways including REACT services. The service aims to improve patient outcomes, enhance independence, reduce hospital admissions, and support integrated care across health and voluntary sector organisations. Support is delivered through face-to-face contact, telephone support, and home visits where appropriate. This contract represents a continuation of an existing service with no material change to service scope or delivery model. The contract value is for a term of 3 years.

Lot Information

Lot 1

The contract is for the provision of a Wellbeing Co-ordinator service to support the Community Healthy Ageing Team within Countess of Chester Hospital NHS Foundation Trust. The service is delivered by a voluntary sector provider and provides non-clinical, person-centred support to patients, predominantly older adults, who are under the care of the Community Geriatric service. The Wellbeing Co-ordinator is integrated within the multidisciplinary team (MDT) and receives referrals from Community Geriatric clinicians, REACT services, and associated pathways. The service includes: - Emotional and practical wellbeing support - Advice, advocacy, and system navigation - Support following attendance at outpatient clinics, falls services, and A&E - Follow-up support via telephone and home visits where appropriate The service aims to: - Improve patient wellbeing and independence - Reduce hospital admissions and re-admissions - Support timely discharge and community-based care - Address health inequalities and improve access to support services The service operates approximately 33.73 hours per week and aims to contact patients within two working days of referral. Support is typically provided for up to 12 weeks depending on patient need. This procurement represents the continuation of an existing service model with no material change to scope or delivery, awarded in accordance with the Provider Selection Regime (PSR) under Direct Award Process C.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 30/06/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06b868
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/057714-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£165,092 £100K-£500K

Notice Dates

Publication Date
18 Jun 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Jun 20261 weeks ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHESTER
Postcode
CH2 1UL
Post Town
Chester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD63 Cheshire West and Chester
Delivery Location
TLD North West (England)

Local Authority
Cheshire West and Chester
Electoral Ward
Upton
Westminster Constituency
Chester North and Neston

Supplier Information

Number of Suppliers
1
Supplier Name

AGE UK CHESHIRE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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