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Orthodontic Services, Hertfordshire 2027/37

NHS Hertfordshire and West Essex Integrated Care Board

This public procurement record has 2 releases in its history.

TenderUpdate

24 Aug 2026 at 14:52

Tender Notice
Award

23 Jun 2026 at 16:35

Award Notice
Summary of the contracting process

NHS Hertfordshire and West Essex Integrated Care Board commissioned NHS orthodontic services for eligible patients in Hertfordshire and West Essex. The service covers orthodontic assessment and treatment for patients referred through a general dental practitioner, where they meet the Index of Orthodontic Treatment Need for NHS care. Treatment may include fixed braces, clear aligners and removable retainers, with the aim of correcting crooked, overlapped, twisted or gapped teeth and aligning the bite. The procurement falls within the dental services category (CPV 85131100). The contract is delivered under a national Personal Dental Services agreement, which provides the contractual framework for NHS orthodontic care. The buyer is the NHS Hertfordshire and West Essex Integrated Care Board, acting as commissioner for the service.

The procurement has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023 using Direct Award Process C, without a prior call for competition. Borehamwood Orthodontic Clinic Ltd was selected as the existing provider. The contract value for the full term is £2,158,242.21, including seven years with an option to extend for a further three years, giving a potential ten-year period. The service period is 1 April 2027 to 31 March 2037. Evaluation gave 100% weighting to whether the existing provider was meeting the original contract and was likely to meet the proposed contract to a sufficient standard; price carried 0%. One bid was recorded. The contract is active and no representations were received during the standstill period.

This award shows sustained NHS demand for referral-only orthodontic care delivered through a Personal Dental Services agreement. A credible future competitor would need to provide orthodontic assessment and treatment for eligible NHS patients, including the ability to manage referrals from general dental practitioners and apply the Index of Orthodontic Treatment Need. Relevant clinical capability includes delivering conventional braces, clear aligners and removable retainers, alongside safe management of bite and tooth-position problems. The assessment approach indicates that quality, innovation, value, integration, collaboration, service sustainability, access, health inequalities, patient choice and social value all matter. Providers would need evidence of reliable current performance, compliance with basic selection requirements and the capacity to sustain a long-term NHS service. The incumbent was an SME, showing that this scale can be delivered by a specialist practice.

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Notice Information

Notice Title

Orthodontic Services, Hertfordshire 2027/37

Notice Description

NHS Hertfordshire and West Essex Integrated Care Board (referred to as the Commissioner) awarded a contract to Borehamwood Orthodontic Clinic Ltd for the provision of Orthodontic Services following a Direct Award Process C.

Lot Information

Lot 1

NHS Hertfordshire and West Essex Integrated Care Board are awarding a contract for the provision of Orthodontic Services. following a Direct Award process C.

Orthodontics is a dental specialty focused on aligning your bite and straightening your teeth. You might need to see an orthodontist if you have crooked, overlapped, twisted or gapped teeth. Common orthodontic treatments include traditional braces, clear aligners and removable retainers. These services are a 'referral only service' via a General Dental Practitioner.

Eligible Patients must meet the Index of Orthodontic Needs to receive NHS Orthodontic Care.

Orthodontic Contracts are commissioned via a Personal Dental Services (PDS) Agreement which is a national contractual framework.

There is no material change to the new contract being offered and therefore a Direct Award Process C has been completed under the PSR regulations and a robust due diligence process has been completed to ensure providers meet all the Basic and Key Criterion.

The contract is being awarded to an existing provider following a direct award process. The lifetime value of the contract is PS2,158,242.21.

The services are to be provided from 1st April 2027 - 31st March 2037.

Options: 7 years with an option to extend a further 3 years giving a total potential contract length of 10 years.

Procurement Information

Explanation:<br/>This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by midnight on 6th July 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06bb7a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080431-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85131100 - Orthodontic services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£2,158,242 £1M-£10M

Notice Dates

Publication Date
24 Aug 20262 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Feb 20266 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS Hertfordshire and West Essex Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MARLOWES, HEMEL HEMPSTEAD
Postcode
HP1 1DN
Postcode Area
Hemel Hempstead
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH23 Hertfordshire CC
Local Authority
Dacorum
Electoral Ward
Hemel Hempstead Town
Westminster Constituency
Hemel Hempstead

Supplier Information

Number of Suppliers
1
Supplier Name

Borehamwood Orthodontic Clinic Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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