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Rough Sleeping Outreach and Single Homelessness Navigation Support Service

Knowsley Council

This public procurement record has 2 releases in its history.

Award

26 Aug 2026 at 16:32

UK6 - Contract Award Notice
Tender

01 Jul 2026 at 17:56

UK4 - Tender Notice
Summary of the contracting process

Knowsley Council is procuring a rough sleeping outreach and single homeless navigation support service across the Borough of Knowsley. The service responds to reports of rough sleeping, provides intensive housing-related navigation for rough sleepers and single homeless people, and delivers floating support for 26 bed spaces, potentially increasing, across 11 shared-accommodation properties, also potentially increasing. The accommodation supports former homeless people with low or medium support needs. The work is intended to help people become tenancy-ready, achieve positive housing solutions, sustain shared housing and move on to independent tenancies. Delivery requires coordination with Adult Social Care, Children’s Social Care, community mental health, drug and alcohol services, housing services, GPs and other health services. This is a social work and related service, CPV 85300000.

The procurement has been awarded following an accelerated open procedure under the light-touch regime. The selected supplier is The Whitechapel Centre, a single SME and voluntary, community or social enterprise, for the one completed lot. The award was made on 26 August 2026 at a gross value of £1,148,521. A standstill period runs until 7 September 2026, with signature scheduled for 8 September 2026. The awarded contract period is 9 September 2026 to 31 March 2029, with an option to extend by up to 36 months, potentially in shorter periods, until 31 March 2032 or until the contract reaches £1.45 million, whichever occurs first. The Council gives no minimum spend, volume or work guarantee. Evaluation was 70% quality, including social value, and 30% total price and price sustainability. Two bids were received, including one from an SME and one from a VCSE.

This award demonstrates demand from Knowsley Council for an integrated homelessness service combining responsive street outreach, housing navigation and floating support in shared accommodation. A credible future supplier would need practical experience supporting rough sleepers and single homeless people, with the ability to help service users become tenancy-ready, secure positive housing outcomes and sustain independent tenancies. It would also need to manage support across multiple shared properties and coordinate reliably with statutory, health, housing, substance-misuse and community organisations. The evaluation places greater emphasis on quality and social value than on price, so evidence of effective outcomes, partnership working and wider community benefit would be important. The requirement is suitable for SMEs and VCSE organisations, as demonstrated by the competitive field and the selected VCSE supplier.

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Notice Information

Notice Title

Rough Sleeping Outreach and Single Homelessness Navigation Support Service

Notice Description

To provide a responsive outreach service to rough sleepers and respond to reports of rough sleeping across the Borough of Knowsley. To provide intensive and focused housing related navigation support to rough sleepers and single homeless people. To provide floating support to 26 (may increase) bed space within shared accommodation across 11 (may increase) properties that support former homeless people with low or medium-sized support needs across the Borough of Knowsley. Interventions must support people to become tenancy ready or achieve a positive housing solution or sustain their shared housing, so that they have the confidence and skills to move on and sustain a tenancy independently. The Service Provider must ensure that the service engages and coordinates with appropriate interventions from partner agencies such as (but not limited to) Adult Social Care, Children's Social Care, Community Mental Health Teams, Drug and Alcohol Agencies, Housing Solutions Service, GP's and other Health Services.

Lot Information

Lot 1

Renewal: The Contract will be for an initial term of 31 months with option to extend for 36 months (with regards to the extension period the Council may increase contract in any required amounts e.g. 4 Months, 12 Months etc.) or when the contract value reaches PS1.45m, whichever occurs first (the "Contract Period"). The Authority does not guarantee any minimum spend, volume or award of work under this agreement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06c1c9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/081497-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85300000 - Social work and related services

Notice Value(s)

Tender Value
£1,450,000 £1M-£10M
Lots Value
£1,450,000 £1M-£10M
Awards Value
£1,148,521 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Aug 2026Today
Submission Deadline
22 Jul 2026Expired
Future Notice Date
Not specified
Award Date
26 Aug 2026Yesterday
Contract Period
9 Sep 2026 - 31 Mar 2029 2-3 years
Recurrence
2031-09-01

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Knowsley Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUYTON
Postcode
L36 9YU
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
Knowsley
Electoral Ward
Roby
Westminster Constituency
Knowsley

Supplier Information

Number of Suppliers
1
Supplier Name

THE WHITECHAPEL CENTRE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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