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CLCH Virtual Hospital

West Hertfordshire Teaching Hospitals NHS Trust

This public procurement record has 1 release in its history.

Award

21 Jul 2026 at 16:38

Award Notice
Summary of the contracting process

West Hertfordshire Hospitals NHS Trust procured a virtual hospital, also known as Hospital at Home, delivered in partnership with Central London Community Healthcare NHS Trust. This is a community health service using remote monitoring technology to track patients’ conditions and alert hospital teams when care needs to be increased. It enables patients to remain at home while helping the NHS preserve hospital bed capacity. The service has developed from its original Covid-19 purpose to support patients with heart failure, chronic obstructive pulmonary disease and acute respiratory infections. Delivery is for the West Hertfordshire area and wider Central and East Hertfordshire integrated care system area, with the buyer based in Watford. The procurement is categorised as health services.

The procurement is complete and the contract has been awarded to Central London Community Healthcare NHS Trust. The contract was signed on 21 July 2026 for £12,000,000. The award followed Process C under the Health Care Services (Provider Selection Regime) Regulations 2023, using a limited procedure without prior publication of a competition. The published intention to award allowed representations by 31 July 2026 at midnight, with a standstill period beginning the day after publication. Evaluation considered service quality, cost-effectiveness, capacity, flexibility and provider experience; the recorded lot-level award criterion was price. One bid was recorded. The procurement’s only lot is marked cancelled, although the related award is active and the contract is active.

This requirement suits established community healthcare providers able to operate a technology-enabled hospital-at-home service across the West Hertfordshire and wider Central and East Hertfordshire area. A credible competitor would need to monitor patients remotely, identify deterioration promptly and coordinate escalation with hospital teams, while supporting safe treatment for heart failure, chronic obstructive pulmonary disease and acute respiratory infections. The buyer’s assessment emphasised service quality, cost-effectiveness, operational capacity, flexibility and provider experience, so suppliers would need evidence across all five areas rather than technology alone. Experience delivering integrated community services and working with NHS bodies, local care partnerships and other healthcare organisations would strengthen a future competing proposition. The service also requires sufficient clinical capability to maintain continuity for patients in their own homes.

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Notice Information

Notice Title

CLCH Virtual Hospital

Notice Description

The existing provider has fully satisfied the original contract which was put in place at the time of Covid-19 and is expected to deliver the proposed contract to a sufficient standard (100%)<br/><br/>Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections. <br/><br/>The virtual hospital uses the latest technology to track the condition of a patient remotely. It can alert the hospital team if it is necessary to increase the level of care. This enables people to stay in the comfort of their own homes whilst saving valuable NHS bed space.

Lot Information

Lot 1

Notice of intent to Award Contract Direct Award Process C
"The West Herts Virtual Hospital (often called ""Hospital at Home"") was established on March 13, 2020. It was launched by WHTH in partnership with CLCH as the UK's first Covid-19 virtual hospital to prevent Watford General from being overwhelmed.

Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections.
"The service was established 13 March 2020 jointly between WHTH and CLCH.

CLCH are an existing provider of community services for the West Herts and wider Central East ICB area. They currently provide or jointly provide with WHTH:
- The West Herts Virtual Hospital, established March 2020
- the ICBs Adult Community Care service (since 2019)
- the ICBs Community Respiratory Service (since 2014).
- HCP - Proactice care service (since September 2025)

CLCH are also partners within the South and West Herts Health Care Partnership (HCP), a collaboration with local NHS bodies, councils, and charities to deliver seamless, joined-up care, reduce health inequalities, and improve the health outcomes of your specific geographic population.

With the current relationships within the HCP and the existing joint working relationship in other service delivery areas already established, since 2014 for Respiratory and 2020 for Virtual Hospital, we believe CLCH remains an ideal partner to continue to deliver the Virtual Hospital service.

Options: +2 Extension

Procurement Information

This notice confirms the intention to award a contract under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the Public Contracts Regulations 2015 do not apply. The standstill period begins the day after publication of this notice. Representations by providers must be submitted to the decision makers by 31th July 2026 (midnight) at: Email: alka.sampat@nhs.net and grant.thrussell@nhs.net

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d03c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068870-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,000,000 £10M-£100M

Notice Dates

Publication Date
21 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Hertfordshire Teaching Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WATFORD
Postcode
WD18 0HB
Postcode Area
Watford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH East (England)
Local Authority
Watford
Electoral Ward
Vicarage
Westminster Constituency
Watford

Supplier Information

Number of Suppliers
1
Supplier Name

Central London Community Healthcare NHS Trust

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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