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Street Outreach Response Team Service for Rough Sleepers in the London Borough of Hackney

London Borough of Hackney

This public procurement record has 2 releases in its history.

Tender

25 Aug 2026 at 12:26

UK4 - Tender Notice
Planning

28 Jul 2026 at 17:39

UK1 - Pipeline Notice
Summary of the contracting process

The London Borough of Hackney is procuring a Street Outreach Response Team service for people sleeping rough in Hackney. The service is intended to respond to instances of rough sleeping and help people move rapidly from the streets into accommodation. It should support people who are new to rough sleeping, with the aim of preventing a second night on the streets, and provide holistic, personalised support for people who have become entrenched. The work includes building trusting relationships, coordinating services and staging targeted interventions to change behaviour patterns, support access to accommodation and reduce the risk of returning to the streets. This is a health and social work service, delivered in the London Borough of Hackney.

The process has reached tender: the council invited offers through an open procedure. It is a single-lot procurement with an estimated value of £1,800,000 excluding VAT, or £2,160,000 including VAT. The contract period is 1 January 2027 to 31 December 2029. The deadline for enquiries was 11 September 2026 at 12:00, and the deadline for tender submissions is 23 September 2026 at 12:00. The anticipated award decision date is 10 November 2026 at 23:59. Electronic submission is allowed, and tenders may be submitted in English. Offers will be evaluated on quality at 60% and price at 40%.

This opportunity suits organisations experienced in street outreach, homelessness services and supporting people with complex or entrenched rough-sleeping needs. Strong candidates will be able to respond rapidly to reports of rough sleeping, build sustained and personalised relationships, gain the trust of people who may be reluctant to engage, and help them access suitable accommodation. The service also requires the ability to coordinate effectively with other services and plan targeted interventions that address behaviour patterns and reduce repeat rough sleeping. Providers should be able to deliver a consistent response across Hackney and support both people newly sleeping rough and those with longer-term needs. The procurement is identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Street Outreach Response Team Service for Rough Sleepers in the London Borough of Hackney

Notice Description

Street Outreach Response Team Service for Rough Sleepers in the London Borough of Hackney This tender is for a contract for a Street Outreach Response Team (SORT) to deliver services to respond to instances of rough sleeping in Hackney. Rough sleeping is harmful, dangerous and limits an individual's life chances. The London Borough of Hackney therefore believes that nobody should have to sleep on our streets, and that Rough Sleeping is not acceptable in our borough. Where individuals are rough sleeping it is essential they are rapidly helped off the streets and into accommodation. Rough sleepers who are new to the streets should not have to spend a second night sleeping rough, and should be moved off the streets before it becomes a way of life. Where rough sleepers have become entrenched on our streets holistic personalised support is needed to change behaviour patterns. By building personalised relationships, gaining trust, coordinating services, and staging targeting interventions, even the most entrenched rough sleeper can be supported into accommodation and prevented from returning to the streets.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06d5db
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080815-2026
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£1,800,000 £1M-£10M
Lots Value
£1,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Aug 20261 months ago
Submission Deadline
23 Sep 2026Expired
Future Notice Date
30 Jul 2026Expired
Award Date
Not specified
Contract Period
1 Jan 2027 - 31 Dec 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Hackney
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HACKNEY
Postcode
E8 1DY
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLI41 Hackney and Newham
Local Authority
Hackney
Electoral Ward
Hackney Central
Westminster Constituency
Hackney South and Shoreditch

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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