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Online Platform

London Borough of Bexley

This public procurement record has 1 release in its history.

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04 Aug 2026 at 10:22

UK7 - Contract Details Notice
Summary of the contracting process

The London Borough of Bexley procured an online consultation and engagement platform called “Ask Bexley”. The service is intended to support consultation with residents, analyse responses using artificial intelligence, and include responses collected offline alongside online feedback. This is a digital participation and public engagement service, with an element of research and development consultancy. The buying organisation is the London Borough of Bexley, based at its Civic Offices in Bexleyheath. The requirement is connected to engagement with Bexley residents, while the recorded delivery coverage spans England. It suits suppliers providing configurable consultation platforms, resident engagement tools, response analysis and methods for bringing offline and online participation together.

The procurement has been completed and awarded, with one active award to Go Vocal. The contract was awarded through a direct procedure below the applicable threshold and without competition. The contract was signed on 1 August 2026 and runs from 1 August 2026 to 31 July 2029. Its value is £58,275 excluding VAT, or £69,930 including VAT. The procurement had one completed lot covering the online platform service. Go Vocal, a Belgium-based supplier, was selected for the requirement. The available information describes the route and outcome, but does not set out a scored evaluation basis or supplier eligibility conditions. The contract remains active for the stated period.

This award demonstrates demand from a London borough for a resident-facing consultation platform that can support both digital and offline participation. A credible future competitor would need to provide a usable online engagement service for local government, with tools for gathering residents’ views, incorporating non-digital responses and analysing consultation feedback with artificial intelligence. The requirement also indicates the importance of bringing different response channels into a single engagement process rather than treating online participation separately. Suppliers with an established platform, practical experience of public consultation and the technical capability to handle response analysis would be well placed. Experience delivering clear, accessible engagement for councils would strengthen a supplier’s position when a comparable requirement is considered again.

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Notice Information

Notice Title

Online Platform

Notice Description

Provide online platform 'Ask Bexley', for consultation and engagement with residents, including using AI to analyse responses and include offline responses.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dab3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073509-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£58,275 Under £100K

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2026 - 31 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Bexley
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BEXLEYHEATH
Postcode
DA6 7AT
Postcode Area
Dartford
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
Not specified
Local Authority
Bexley
Electoral Ward
Bexleyheath
Westminster Constituency
Bexleyheath and Crayford

Supplier Information

Number of Suppliers
1
Supplier Name

Go Vocal

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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