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CLCH Virtual Hospital

West Hertfordshire Teaching Hospitals NHS Trust

This public procurement record has 1 release in its history.

Award

04 Aug 2026 at 10:57

Award Notice
Summary of the contracting process

West Hertfordshire Hospitals NHS Trust procured community health services for the West Herts Virtual Hospital, also known as Hospital at Home. The service remotely monitors patients and alerts hospital teams when care needs to be increased, allowing people to remain at home while reducing pressure on NHS beds. It has developed from its Covid-19 role to support patients with heart failure, chronic obstructive pulmonary disease and acute respiratory infections. The service is delivered across the West Herts and wider Central and East Integrated Care Board area, with the buyer based in Watford. The procurement is categorised as health services (CPV 85100000). Central London Community Healthcare NHS Trust was the existing joint delivery partner and was selected as supplier.

This procurement has been awarded and the contract is active. West Hertfordshire Hospitals NHS Trust used a limited direct award without prior publication of a competition under the Health Care Services (Provider Selection Regime) Regulations 2023, rather than the Public Contracts Regulations 2015. The decision was based on service quality, cost-effectiveness, capacity, flexibility and provider experience; the lot record also identifies price as its criterion. Central London Community Healthcare NHS Trust was awarded the contract for £12,000,000. The contract was signed on 21 July 2026. The service was originally established on 13 March 2020, and the procurement provides for a possible two-year extension. The lot is marked cancelled, while the award and contract are active.

This procurement indicates sustained NHS demand for technology-enabled hospital-at-home and community respiratory care in West Hertfordshire. Suppliers seeking to compete for comparable work for this buyer would need to provide safe remote monitoring that can identify deterioration and support timely escalation to hospital care. Credibility would depend on demonstrable service quality, cost-effectiveness, operational capacity, flexibility and relevant provider experience. Strong community-health capability, experience supporting people with heart failure, chronic obstructive pulmonary disease and acute respiratory infections, and the ability to work jointly with an acute hospital and wider integrated-care partners would be important. Established relationships with local NHS bodies and coordinated care across the West Herts area would also be commercially relevant.

How relevant is this notice?

Notice Information

Notice Title

CLCH Virtual Hospital

Notice Description

The existing provider has fully satisfied the original contract which was put in place at the time of Covid-19 and is expected to deliver the proposed contract to a sufficient standard (100%)<br/><br/>Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections. <br/><br/>The virtual hospital uses the latest technology to track the condition of a patient remotely. It can alert the hospital team if it is necessary to increase the level of care. This enables people to stay in the comfort of their own homes whilst saving valuable NHS bed space.

Lot Information

Lot 1

Contract Award Notice Direct Award Process C
"The West Herts Virtual Hospital (often called ""Hospital at Home"") was established on March 13, 2020. It was launched by WHTH in partnership with CLCH as the UK's first Covid-19 virtual hospital to prevent Watford General from being overwhelmed.

Since then, the pioneering model has evolved beyond Covid-19 to treat patients with heart failure, COPD, and acute respiratory infections.
"The service was established 13 March 2020 jointly between WHTH and CLCH.

CLCH are an existing provider of community services for the West Herts and wider Central East ICB area. They currently provide or jointly provide with WHTH:
- The West Herts Virtual Hospital, established March 2020
- the ICBs Adult Community Care service (since 2019)
- the ICBs Community Respiratory Service (since 2014).
- HCP - Proactice care service (since September 2025)

CLCH are also partners within the South and West Herts Health Care Partnership (HCP), a collaboration with local NHS bodies, councils, and charities to deliver seamless, joined-up care, reduce health inequalities, and improve the health outcomes of your specific geographic population.

With the current relationships within the HCP and the existing joint working relationship in other service delivery areas already established, since 2014 for Respiratory and 2020 for Virtual Hospital, we believe CLCH remains an ideal partner to continue to deliver the Virtual Hospital service.

Options: +2 Extension

Procurement Information

This notice confirms the Contract to award a contract under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the Public Contracts Regulations 2015 do not apply. The standstill period begins the day after publication of this notice.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06daca
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073539-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£12,000,000 £10M-£100M

Notice Dates

Publication Date
4 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
West Hertfordshire Teaching Hospitals NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WATFORD
Postcode
WD18 0HB
Postcode Area
Watford
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH27 South West Hertfordshire
Delivery Location
TLH East (England)
Local Authority
Watford
Electoral Ward
Vicarage
Westminster Constituency
Watford

Supplier Information

Number of Suppliers
1
Supplier Name

Central London Community Healthcare NHS Trust

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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