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Carers Support Services

London Borough of Waltham Forest

This public procurement record has 1 release in its history.

Planning

04 Aug 2026 at 11:00

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

London Borough of Waltham Forest intends to procure an adults’ carers support service for unpaid carers aged 18 and over. The service is intended to provide a universal, high-quality and flexible support offer across the borough, helping carers stay healthy, informed and connected while continuing their caring responsibilities and maintaining their wellbeing. It will support people with health and social care needs to remain independent in their communities. The service will operate an open referral policy, accepting referrals from Adult Social Care, NELFT, GPs and carers themselves. This is a health and social work service, delivered within the London Borough of Waltham Forest. The commissioning body is seeking a provider able to deliver accessible, community-focused support for unpaid adult carers.

This procurement is at the planning stage and records an intention to procure; it is not an invitation to tender. The buyer has identified one planned lot and expects to publish the next notice by 30 September 2026. Market engagement is scheduled to close on 19 August 2026, so suppliers can provide information to help shape the proposed service before competition. The planned contract period is from 1 February 2027 to 31 January 2030, with a possible extension to 31 January 2032 and a renewal provision. The estimated value is £10 in total, or £12 including gross amounts. The planned procurement is above the relevant threshold, with the procedure and evaluation approach yet to be established.

The planned service should suit organisations experienced in supporting unpaid adult carers and in delivering health or social care services in a local community setting. Relevant providers are likely to understand carers’ wellbeing, information and advice needs, the pressures of sustaining caring responsibilities, and the importance of helping people remain independent. Experience of managing an open referral pathway would be useful, including referrals from council adult social care, health services, GPs and self-referrals. The service is described as universal, flexible and high quality, so preparation should focus on demonstrating inclusive access, reliable referral handling and responsive support for carers aged 18 and over. The lot is identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises.

How relevant is this notice?

Notice Information

Notice Title

Carers Support Services

Notice Description

The provision of the adults' carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around PS184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals.

Planning Information

The provision of the adults' carers support service within the London Borough of Waltham Forest. The service provides a critical and universal, high quality and flexible carers support offer to unpaid carers aged eighteen and over. Unpaid carers are estimated to save the UK economy around £184 billion per year and carers in our communities play a vital role in supporting people with health and social care needs to remain independent in our communities. The service helps unpaid carers stay healthy, informed, and connected, enabling them to continue their caring role while maintaining their own wellbeing. The service operates an open referral policy accepting referrals from many sources including from Adult Social Care, NELFT, GPs and self-referrals. Please submit your response via the following link https://procontract.due-north.com/Procurer/Advert/View?advertId=ed0d087e-e78f-f111-813c-005056b64545&fromAdvertEvent=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dace
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073545-2026
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£10 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Aug 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
30 Sep 20262 months to go
Award Date
Not specified
Contract Period
1 Feb 2027 - 31 Jan 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Waltham Forest
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E17 4JF
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI53 Redbridge and Waltham Forest
Delivery Location
Not specified
Local Authority
Waltham Forest
Electoral Ward
Chapel End
Westminster Constituency
Walthamstow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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