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Warm Homes Network (WHN) Collaborative Delivery Programme - Energy Efficiency Advice and Support Services

CADENT GAS LIMITED

This public procurement record has 2 releases in its history.

Award

07 Aug 2026 at 09:23

UK6 - Contract Award Notice
Award

05 Aug 2026 at 15:37

UK5 - Transparency Notice
Summary of the contracting process

Cadent Gas Limited procured energy efficiency advice and support services for the Warm Homes Network Collaborative Delivery Programme, with Northern Gas Networks Limited managing the procurement. The service supports vulnerable customers and aims to improve carbon monoxide safety outcomes across participating gas distribution networks. The lead delivery partner provides tailored energy efficiency advice and assessments, identifies suitable energy-saving measures, refers customers to other Warm Homes Network services, and supports vulnerable households with assisted onboarding. It also provides carbon monoxide awareness and Priority Services Register information, alongside performance reporting, case studies and programme impact reporting. This is a social support service, classified under CPV 85320000, delivered across England. The programme is linked to Vulnerability and Carbon Monoxide Allowance objectives and Ofgem’s VCMA Governance Framework.

The procurement is complete and was awarded through a direct award. The single lot was suitable for small and medium-sized enterprises. Yorkshire Energy Services CIC, trading as YES Energy Solutions, was selected on 31 July 2026 for an award of £2,541,792 excluding VAT, or £3,050,150.40 including VAT. The award is above threshold and active. The direct award rationale cites collaboration between Cadent and Northern Gas Networks, continuity within an established referral ecosystem, specialist energy efficiency support and technical reasons associated with a single supplier. The contract period runs from 7 August 2026 to 31 March 2028. A signature was scheduled for 7 August 2026. Evaluation was therefore based on the direct-award justification rather than a competitive tender.

This procurement indicates demand from Cadent Gas and Northern Gas Networks for an integrated energy-efficiency and vulnerability support provider operating at substantial national scale. A credible competitor for a future requirement of this type would need to deliver tailored household energy advice and assessments, identify practical energy-saving interventions and manage referrals into connected support services. Experience assisting vulnerable customers, including supported onboarding, would be important, as would the ability to provide carbon monoxide safety advice and Priority Services Register information. Suppliers would also need established links with referral partners and participating networks, together with robust case management, outcome monitoring, performance reporting, case studies and programme impact reporting. A small or medium-sized enterprise can be suitable for this type of delivery, provided it can coordinate services consistently across England.

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Notice Information

Notice Title

Warm Homes Network (WHN) Collaborative Delivery Programme - Energy Efficiency Advice and Support Services

Notice Description

The contract supports delivery of the Warm Homes Network (WHN) programme, a collaborative initiative designed to support customers in vulnerable situations and improve carbon monoxide safety outcomes. The supplier will act as the lead delivery partner for energy efficiency advice and support services across participating networks. Services include: Delivery of tailored energy efficiency advice and assessments. Identification of suitable energy-saving interventions. Referrals into other Warm Homes Network support services where additional needs are identified. Support for vulnerable customers requiring assisted onboarding. Provision of carbon monoxide awareness and Priority Services Register information. Performance reporting, case studies and programme impact reporting.

Procurement Information

Cadent is collaborating with Northern Gas Networks under a shared Warm Homes Network model to support the delivery of Vulnerability and Carbon Monoxide Allowance (VCMA) objectives. The appointment of Yorkshire Energy Services CIC t/a YES Energy Solutions enables continuity of delivery within an established referral ecosystem and provides specialist energy efficiency support to vulnerable households. The arrangement forms part of a wider collaborative programme designed to maximise customer outcomes through integrated support services, referrals and coordinated delivery across participating Gas Distribution Networks. The contract supports the objectives set out within Ofgem's VCMA Governance Framework to assist customers in vulnerable circumstances and improve carbon monoxide safety awareness.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06dcb9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/075081-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85320000 - Social services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£2,541,792 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Aug 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20262 months ago
Contract Period
7 Aug 2026 - 31 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CADENT GAS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV7 9JU
Postcode Area
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG13 Warwickshire CC
Delivery Location
Not specified
Local Authority
Rugby
Electoral Ward
Revel and Binley Woods
Westminster Constituency
Rugby

Supplier Information

Number of Suppliers
1
Supplier Name

Yorkshire Energy Services CIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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