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Provision of generalist social welfare information and advice

Tameside Metropolitan Borough Council

This public procurement record has 1 release in its history.

Tender

20 Aug 2026 at 14:51

UK4 - Tender Notice
Summary of the contracting process

Tameside Metropolitan Borough Council is seeking a provider to deliver generalist social welfare information and advice to residents of Tameside. The requirement covers advice and information services rather than specialist social work or physical works, with the relevant classification including social work and related services. The service is intended for people needing support to understand or access welfare-related information and advice. Delivery is centred on Tameside, in Greater Manchester, for local residents. The council is the public-sector buyer and is procuring the service as a standalone requirement. Organisations whose work involves community advice, welfare rights, information provision, or related support services should assess the detailed specification and operating requirements before deciding whether to bid.

The process has reached tender: the council invited offers through a below-threshold open competition, with electronic submission permitted via the Chest portal. Bids were due by 25 September 2026 at 23:59 UK time. The contract is scheduled to run from 31 March 2027 to 31 March 2030, with an optional two-year renewal that could extend the maximum term to 31 March 2032. The estimated value is £580,000 excluding VAT, or £649,000 including VAT. There is one lot. The lot is marked as suitable for small and medium-sized enterprises and voluntary, community or social enterprises. Award criteria are set out in the tender documents available through the procurement portal.

This opportunity suits organisations with an established capability in delivering generalist social welfare information and advice to residents. Relevant suppliers may include advice agencies, welfare rights providers, community organisations, voluntary-sector bodies and social enterprises with experience helping people understand or access welfare support. The buyer explicitly identifies the requirement as suitable for SMEs and voluntary, community or social enterprises, so it is not limited to large national contractors. Participation is reserved to organisations located in the United Kingdom. Bidders should be able to demonstrate the operational capacity, suitably experienced staff, advice expertise and local-service arrangements needed to support Tameside residents throughout the contract term and any agreed renewal period. Specific selection and quality requirements are contained in the tender documents.

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Notice Information

Notice Title

Provision of generalist social welfare information and advice

Notice Description

The provision of generalist social welfare advice and information to Tameside residents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06e8bf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/079518-2026
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
UK4 - Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

85300000 - Social work and related services

98300000 - Miscellaneous services

Notice Value(s)

Tender Value
£580,000 £500K-£1M
Lots Value
£580,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20264 days ago
Submission Deadline
25 Sep 20262 months to go
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Tameside Metropolitan Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ASHTON UNDER LYNE
Postcode
OL6 0GS
Postcode Area
Oldham
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD35 Greater Manchester South East
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Tameside
Electoral Ward
St Peter's
Westminster Constituency
Ashton-under-Lyne

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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