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Chronic Pain Service across Cheshire and Merseyside

NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD

This public procurement record has 1 release in its history.

Award

25 Aug 2026 at 12:07

Award Notice
Summary of the contracting process

NHS Cheshire and Merseyside Integrated Care Board procured a chronic pain healthcare service for patients registered with GPs across Cheshire and Merseyside. The service covers diagnosis, treatment and ongoing support, delivered across the Cheshire and Merseyside area. It is a healthcare services requirement (CPV 85100000) and concerns an existing service being provided by a new provider. The buyer is based in Warrington. The requirement is relevant to organisations providing commissioned NHS or community-based chronic pain pathways, including clinical assessment, treatment delivery, patient support and coordination across a geographically broad patient population. The service is focused specifically on chronic pain rather than general healthcare provision, so suppliers would need appropriate clinical capability and the ability to serve patients registered with practices throughout the area.

The procurement has been awarded and the tender is complete. NHS Cheshire and Merseyside Integrated Care Board awarded the contract to Pastel Health Ltd. The contract was awarded on 17 March 2026, signed on the same date, and runs from 1 August 2026 to 31 March 2027, for eight months. Its value is £171,600 including the stated contract value, although this is based on an indicative activity plan and is not guaranteed. The procedure was Direct Award B under the Provider Selection Regime for healthcare services, using an award procedure without prior publication of a call for competition. One bid was recorded. Evaluation placed 99% on patient choice and 1% on price. The published lot is marked cancelled, while the award and contract are active.

This award demonstrates a defined need for chronic pain diagnosis, treatment and patient support across Cheshire and Merseyside, delivered through an NHS integrated care system. A future competitor would need a credible clinical model for managing chronic pain, with the capacity to assess patients, provide appropriate treatment and maintain continuing support. Patient choice was the dominant evaluation consideration, so providers should be able to show how patients can make informed choices and access a responsive, patient-centred pathway. The requirement also favours organisations able to operate consistently across a large area and coordinate with GP practices and NHS services. Pastel Health Ltd is recorded as an SME, indicating that delivery at this scale is not necessarily limited to a large corporate provider, provided the relevant clinical capability, local reach and operational capacity are in place.

How relevant is this notice?

Notice Information

Notice Title

Chronic Pain Service across Cheshire and Merseyside

Notice Description

This Chronic Pain service, offering diagnosis, treatment and support across Cheshire and Merseyside.

Lot Information

Lot 1

NHS Cheshire and Merseyside ICB intend to award an 8 month contract via Direct Award B to Pastel Health Ltd to deliver Chronic Pain Services in Cheshire and Merseyside. The contract will start on the 1st of August 2026, expire on 31st March 2027 and has a contract value of PS171,600. The contract value is based on an indicative activity plan and not a guaranteed value. This is an existing service being provided by a new provider.

Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-06eb74
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/080798-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£171,600 £100K-£500K

Notice Dates

Publication Date
25 Aug 2026Yesterday
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Mar 20265 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS CHESHIRE AND MERSEYSIDE INTEGRATED CARE BOARD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WARRINGTON
Postcode
WA1 1QY
Postcode Area
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD61 Warrington
Delivery Location
TLD6 Cheshire, TLD7 Merseyside
Local Authority
Warrington
Electoral Ward
Bewsey and Whitecross
Westminster Constituency
Warrington South

Supplier Information

Number of Suppliers
1
Supplier Name

Pastel Health Ltd

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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